Pressure IH rice cooker pressure cookers and canners

1 report to CPSC, the latest made Sep 28, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Sep 28, 2020the latest report was made
Sep 28, 2020the earliest
1with the company’s comments

Brand: Pressure IH rice cooker
Maker: Zojirushi America CorporationMakers, importers or sellers, as the reports name them
Product: Pressure cookers and cannersCPSC’s product type: Pressure Cookers or Canners (code 412), in Kitchen: Appliances

By month

1 report from October 2019 to September 2020; the most in September 2020, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2020	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Sep 28, 2020, sent to the company Oct 28, 2020, published by CPSC Nov 12, 2020

The product, in the report: Zojirushi NP-NVC10 Induction Heating Pressure Cooker and Warmer, 5.5 Cup, Stainless Brown, Made in Japan

I purchased Zojirushi NP-NVC10 Induction Heating Pressure Cooker in December 2013. The cooker has experienced some problems in recent days, and I was electrocuted and almost burned my hand when I touched the lid and metal part. It seems the product is dangerous especially when if hands are wet.

Model
NP-NVC10
Serial number
1530920
Bought from
Amazon.com
Bought
Dec 9, 2013
Where
Richland, Michigan: Home/Apartment/Condominium
Who was involved
Age 57, Male
The reporter’s relation to them
Self
As this report names them
Brand Pressure IH rice cooker, made or sold by Zojirushi America Corporation
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/4/2020) Zojirushi America Corporation: We would like to thank [REDACTED] for contacting us and bringing this issue to our attention and posting it on the SaferProducts.org website.
Such feedback from our customers is extremely valuable in ensuring that our products continue to meet all our safety and performance standards.
If other customers have experienced similar issues as [REDACTED] we encourage them to contact us as well so we can investigate their particular case.
In regards to [REDACTED]’s NP-NVC10 rice cooker, in September he had contacted our customer service department to request a repair after he claimed to have experienced a shock when he pressed down on the button that opens the lid.
His rice cooker was seven years old, well beyond its one-year warranty period, but because we were very interested in investigating what may have caused this incident, (we had no previous reports of this happening prior to [REDACTED] contacting us) we offered to pick up his rice cooker via UPS and have it sent to us for inspection and repair, free of charge. We also offered to provide the repair as though it was still under its original one-year warranty as a courtesy to [REDACTED].
Upon examining the rice cooker, our technician noticed that the rice cooker was heavily used, and wear and tear was plainly evident, which was not surprising for a seven-year-old rice cooker. The battery and solenoid set was replaced (even thought it was an unrelated issue) and the thoroughly cleaned and repaired rice cooker was sent back to the customer for continued use.
He has since contacted us expressing satisfaction for the service he had received and has even purchased another rice cooker of the same model. We have reason to believe that [REDACTED] has resumed use of his Zojirushi rice cooker and is satisfied with its performance. We hope he continues to be a loyal customer of ours for many years to come.

CPSC report 20200928-0B7A5-2147369502. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Pressure IH rice cooker pressure cookers and canners

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.