Prime power strips and surge protectors

5 reports to CPSC, the latest made May 7, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

5reports to CPSC
May 7, 2020the latest report was made
May 2, 2012the earliest
2with the company’s comments

Brand: Prime
Maker: PRIME WIRE AND CABLEMakers, importers or sellers, as the reports name them
Product: Power strips and surge protectorsCPSC’s product type: Surge Suppressors or Power Strips (code 4083), in Electronics: Cables, Surge & Power Protection

By month

1 report from June 2019 to May 2020; the most in May 2020, 1. 4 earlier reports, since May 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2020	1
December 2018	1
November 2018	1
February 2017	1
May 2012	1

How badly anyone was hurt

No one hurt 5 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 7, 2020, sent to the company May 20, 2020, published by CPSC Jun 4, 2020

The product, in the report: Prime Current Tap with Surge Protector, Model LPBUSB342S 792207

The Prime Current Tap with Surge Protector, Model LPBUSB342S 792207, was purchased from Lowe’s and plugged into an outlet that had previously been used by a cordless phone for 15 years without any issues. I used it to charge my phones and tablets for a few days, no issues. My wife was upstairs in our home and heard her phone beeping like it was being connected and disconnected from the power supply so she went to check it out and the unit was smoking and smelling like burning plastic. She was able to get it unplugged but it was very hot...

Model
LPBUSB342S 792207
Bought from
Lowe’s, New York
Bought
May 1, 2020, about then
Where
Greene, New York: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Prime, made or sold by PRIME WIRE AND CABLE
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/21/2020) PRIME WIRE AND CABLE: 1) This customer complaint was never reported to Prime Wire & Cables’ customer service department. We have no record of the customer or the complaint which differs from the CPSC report which indicates that the consumer notified the manufacturer.
2) The reported product LPBUSB342S surge protector is an item that we have sold over 300,000 units since 2016 with only one customer complaint that is result of misuse of the product. The consumer plugged in a space heater into the item which is specifically called out as NOT to do in the instruction manual. We have no other reported defects.
3) Prime Wire & Cable would always request to have an alleged defective product returned to us so that our Engineering and QC department can analysis the item for any defects so that we can address any future potential issues. Since we have no record of this complaint nor the customer information, we are unable to properly address this matter. We would be happy if you could contact the customer and have them call our customer service department at (888) 445-9955 so that we can follow-up properly with this complaint.

CPSC report 20200507-DA42C-2147372475. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 6, 2018, sent to the company Feb 26, 2019, published by CPSC Mar 13, 2019

The product, in the report: Prime USB Charger with Surge Protection, Model# LPBUSB346S, 6 Outlet & 2 USB Charging port, 3.4A USB

Surge protector from Prime made a sizzling sound and melted part of the unit and cause black scorching on unit as well as wall receptacle.
Had a space heater and [REDACTED] charging in the Surge Protector unit. Neither item was damaged.
My concern is that the unit go hot enough to melt and cause black scorching.
I called the company and they quickly pointed out that in the very fine print it states not to plug a heater in the unit. 99.9% of consumers do not read, the over half way down the page, super fine print and would miss this. Put this at the top of the page!!
In my opinion there should be a larger warning on the packaging and not buried in the fine print.

Model
LPBUSB346S
UPC
5473282674
Bought from
Lowes, Oregon
Where
Eugene, Oregon: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Prime, made or sold by PRIME WIRE AND CABLE
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/4/2019) PRIME WIRE AND CABLE: As the consumer indicated in his report, our Warranty sheet that is included with each product contains a list Instructions for Proper Use along with specific Safety Warnings to the consumer. Warning # 8 printed in bold typeface states: “Do not plug heater(s) into surge protector.” The customer appears to have ignored this warning. Attached please find a copy of our Warranty document provided in the package with the product for every surge protector in our product line.
In addition, manufacturers of portable heaters include a specific warning in their owner’s manual to NOT use heaters with extension cords, power strips, or power taps. Attached please find a copy of a warranty from a Honeywell portable heater as a typical example. Item # 18 states, “Warning: Always plug heater directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).”
However, based on the consumer’s recommendation, for better visibility, beginning with our next available production run we will move the Safety Warnings to the top of the Warranty sheet that is included with each product.

CPSC report 20181205-73A2A-2147383944. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2018, sent to the company Nov 27, 2018, published by CPSC Dec 12, 2018

The product, in the report: Prime Relocatable Power Tap Model Number: 002126(YLPT-21AM2)

A power strip tripped circuit breaker due to faulty internal wiring. The power strip was inside a wall unit and I believe it would have caused a fire had the breaker not trip. Power strip is a cheap model manufactured in China and I would like to try to prevent other people from having a more disastrous outcome for people who live in older homes.

Model
002126(YLPT-21AM2)
Bought from
Walmart, Illinois
Bought
Nov 8, 2015, about then
Where
Belleville, United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Prime, made or sold by PRIME WIRE AND CABLE
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181117-3B96F-2147384303. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 11, 2017, sent to the company Feb 27, 2017, published by CPSC Mar 13, 2017

The product, in the report: Prime surge protector/USB charger. White, three 120v. outlets, two USB charger ports

I have a Prime Surge Protector/USB charger that got very hot and melted the plastic cover while charging a cell phone. I smelled the plastic burning and unplugged the device. Np flames were seen but the plastic case is melted.

Model
Model PB802112
Bought from
Costco
Bought
Nov 21, 2015
Where
Cumming, Georgia: Home/Apartment/Condominium
Who was involved
Age 80, Male
The reporter’s relation to them
Self
As this report names them
Brand Prime, made or sold by PRIME WIRE AND CABLE
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170211-F48D0-2147407184. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 2, 2012, sent to the company May 10, 2012, published by CPSC May 24, 2012

The product, in the report: Prime white 6-outlet power tap w/ photocell nightlight an outlet covers.

Plugged quartz heater into Prime6-outlet power tap, started to smell plastic burning.Traced the odor to the power tap outlet unplugged heater, removed power tap found that it had started to melt.The wall plug had also started to burn.Called the company but received no response.

Model
001105(ylct-7a)
Bought from
Lowe’s
Where
Spencer, Massachusetts: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Prime, made or sold by PRIME WIRE AND CABLE
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120502-C9959-2147467923. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Prime power strips and surge protectors

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.