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Aduro power strips and surge protectors

7 reports to CPSC, the latest made Mar 25, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Mar 25, 2024the latest report was made
  • Feb 18, 2021the earliest
  • 0with the company’s comments
Brand
Aduro
Maker
Aduro ProductsMakers, importers or sellers, as the reports name them
Product
Power strips and surge protectorsCPSC’s product type: Surge Suppressors or Power Strips (code 4083), in Electronics: Cables, Surge & Power Protection
Other ways the reports write the brand (1)

“Aduro SURGE”

By month

1 report from April 2023 to March 2024; the most in March 2024, 1. 6 earlier reports, since February 2021, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20241
March 20231
March 20221
January 20221
October 20211
June 20211
February 20211

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 25, 2024, sent to the company Apr 3, 2024, published by CPSC Apr 17, 2024

    The product, in the report: Model #AHR-363. Item #:SRG-TUB-WO-08. White. 3,5” w x 5”h. 6 plug wall adapter with two device chargers at the top.

    I have an Aduro 6 outlet wall surge protector plug. When I awoke this morning I noticed a smell of burning in my master bathroom. Upon discovery, the Aduro 6 plug wall outlet and the cord to my [REDACTED] was very hot. I immediately unplugged the cord and phone and disconnected the Audro product from the wall. The [REDACTED] charing plug was extremely hot and so was my [REDACTED](though it did not shut down). The smell of something burning was throughout the bathroom and the [REDACTED] plug AND Aduro product has golden/brown marketings. No injuries occured. I was the person using it.

    Model
    Model #AHR-363.
    UPC
    Not available
    Serial number
    Item #:SRG-TUB-WO-08.
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Age 63, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, care not known

    Made Mar 12, 2023, sent to the company Mar 20, 2023, published by CPSC Apr 4, 2023

    The product, in the report: Aduro Surge Swivel Wall Charging Tower with 9 Power Outlets and Dual USB ports. AHR-315 (SRG-WT902U-08)

    Aduro surge protector AHR-315 (SRG-WT902U-08) has the hot and neutral reversed on the side outlet. This lead me getting shocked. It is also a fire risk. A larger version of this same surge protector has a current recall ([REDACTED]).

    Model
    AHR-315 (SRG-WT902U-08)
    UPC
    N/a
    Serial number
    n/a
    Bought from
    woot.com
    Bought
    Oct 19, 2021, about then
    Where
    Centerton, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 57, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    Injury, Level of care not known
  3. No incident, no one hurt

    Made Mar 17, 2022, sent to the company Mar 21, 2022, published by CPSC Apr 4, 2022

    The product, in the report: Aduro Surge Protector 12 Outlet Power Strip with USB (2 Ports 2.4A) Wall Mount Multiple Outlet Splitter Extender Adapter with Phone Shelf Stand White https://www.amazon.com/gp/product/B086VSPTGN

    Tested the outlets on a wall surge protector/power strip and half of the outlets have their hot and neutral lines reversed. Other Amazon reviews confirm the same thing, so it is a faulty and dangerous design. Amazon (and other retailers) continue to sell the product.

    Model
    AHR-318
    UPC
    849813023994
    Serial number
    SRG-WT12O2U-08
    Bought from
    Amazon.com
    Bought
    Mar 13, 2022
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No one hurt

    Made Jan 25, 2022, sent to the company Feb 1, 2022, published by CPSC Feb 15, 2022

    The product, in the report: Aduro 12 outlet + USB outlet exapander.

    Odd behavior when device plugged in. Hot and neutral are reversed on half of outlets.

    Model
    AHR 318
    Bought from
    Amazon
    Where
    Egg Harbor Township, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 21, 2021, sent to the company Oct 25, 2021, published by CPSC Nov 8, 2021

    The product, in the report: The products are 9-outlet and 12-outlet surge protector devices of similar physical design that mount directly to a wall outlet, and provide modest surge protection plus a pair of USB power ports. They are labeled as “Aduro Surge Wall Charging Tower”

    Found and purchased an electrical tap/surge protector device, which has a design defect, by which outlets paired at 90 degree angles are wired together such that half the outlets in the arrangement are miswired. Hot and neutral are swapped on the affected outlets, which can affect the electrical safety of connected appliances. This is a problem inherent in the internal design of the device, and as such all examples of two related product models (a 9-outlet and a 12-outlet model) share the defect.

    The reseller from which the purchase was made (woot.com) has been clearly notified of the defect by multiple customers, and yet refuses to take the complaints seriously or take down the product listing:

    https://electronics.woot.com/offers/aduro-surge-wall-tower-outlet-dual-usb-7?ref=w_gw_zl_bs_1 [REDACTED]

    Model
    Aduro Surge Wall Charging Tower
    Bought from
    Woot.com
    Where
    United States: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jun 26, 2021, sent to the company Jul 28, 2021, published by CPSC Aug 11, 2021

    The product, in the report: Aduro SURGE Multi Charging Station Surge Protector with 12 Outlets and 2 USB Ports. SRG-WT12O2U-08 (from bar code) Model AHR-318. 2.4 AMP Combined 2 USB Ports. 300 Jules (sic) power surge protection. Color is white. Model SRG-WT12O2U-08 (Item Number) Model: AHR-318 UPC 49813-02399

    I bought four Aduro Surge Wall Tower Outlets a few months ago from Woot. Today, these units appeared again, and I like them so I wanted to check the reviews and possibly add to them. I was concerned to see a reference to an earlier review that I had not seen that showed that these are not wired correctly. Half the outlets on the 12-outlet version have a serious ground fault. The neutral wire goes to the hot terminal on the receptacle, and vice-versa. You can see the original comment on the Woot site, made by [REDACTED], here: [REDACTED]

    [REDACTED] includes pictures showing the faulty wiring. I also confirmed this on my own units using a continuity tester. Even though this was reported four months ago, Woot is still selling these and has not recalled any defective units. Nor has the manufacturer. (Note: This is an ongoing issue so for the date in Question 2, I selected today’s date.

    Also: Woot was first notified of this issue in February (see above URL) and is still selling these. They have not recalled any defective units. So although I have named the manufacturer below, I think Woot bears some responsibility to issue recalls and/or refunds.

    Model
    SRG-WT12O2U-08 (Item Number) Model: AHR-318
    UPC
    49813-02399
    Serial number
    None
    Bought from
    Woot.com
    Bought
    Jan 28, 2021
    Where
    Gloucester, Massachusetts: Other
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Aduro SURGE, made or sold by Aduro Products
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Feb 18, 2021, sent to the company Mar 8, 2021, published by CPSC Mar 22, 2021

    The product, in the report: Product is a power strip that mounts in a wall outlet and provides 9 outlets, 3 on each of three sides, and 2 USB charging ports.

    Purchased 3 Aduro “Multi Charging Station Surge Protectors”. This device is a power strip with 9 outlets located on 3 sides of a post and two USB charging ports. When I removed the first two from the package I tested them with an outlet polarity tester which revealed that while the 3 outlets on the front of the post are wired correctly, the 3 outlets on either side of the post have their hot and neutral wires reversed. The same defect was present in both devices. I did not remove the 3rd device from its package and test it.

    Model
    SRG-WT9O2U-08
    UPC
    8 49813 02397 0
    Serial number
    NA
    Bought from
    woot.com
    Bought
    Jan 31, 2021
    Where
    East Windsor, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Aduro, made or sold by Aduro Products
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Power strips and surge protectors

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Source:

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