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ACE power strips and surge protectors

3 reports to CPSC, the latest made Mar 30, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Mar 30, 2017the latest report was made
  • Feb 28, 2012the earliest
  • 3with the company’s comments
Brand
ACE
Maker
ACE HARDWARE CORPORATIONMakers, importers or sellers, as the reports name them
Product
Power strips and surge protectorsCPSC’s product type: Surge Suppressors or Power Strips (code 4083), in Electronics: Cables, Surge & Power Protection

By month

1 report from April 2016 to March 2017; the most in March 2017, 1. 2 earlier reports, since February 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20171
March 20121
February 20121

How badly anyone was hurt

  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 30, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

    The product, in the report: White Ace surge protector with 7 outlets/ports.

    On Thursday March 16th 2017, I was sleeping and was awakened around 3:00AM by the sound of my Ace Surge protector sparking and smoking soon after. I had my laptop and speakers(subwoofer & 2 speakers) plugged in, and the malfunction ruined these electronics. I can no longer use the speakers and my laptop performance has significantly deteriorated after the incident.

    Additionally, the surge protector burned my carpeting and the smell of burnt plastic/carpet lingered in my bedroom for over a week.

    I have contacted Ace, via email, to be compensated for my laptop, speakers, and carpeting. The agent sent me a form to mail in, but I do not want to lose the form in the mail, nor do I want to spend extra for a tracking number and etc.

    It’s 2017; is there a way I could proceed with my claim electronically? This could have been a serious accident and my house could have burned down if I hadn’t woken up, or if the incident occurred when no one was home. Please take care of this. Thank you.

    Model
    3184405
    Serial number
    E116852
    Bought from
    Do not recall, New Jersey
    Where
    Fort Lee, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 25, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand ACE, made or sold by ACE HARDWARE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 1, 2012, sent to the company Mar 9, 2012, published by CPSC Mar 23, 2012

    The product, in the report: Ace, model number 3185444, file no. E116852 ul lited number 50E8

    Surge protector shorting out

    Model
    3185444
    Serial number
    E116852
    Where
    Hermiston, Oregon: Other Public Property/Office
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand ACE, made or sold by ACE HARDWARE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Feb 28, 2012, sent to the company Mar 6, 2012, published by CPSC Mar 20, 2012

    The product, in the report: Indoor wall Surge Protector with 5 electrical outlets and phone line in and out.

    Surge protector started to smoke while pluged into electrical outlet.

    Model
    3185410
    Bought from
    ACE
    Bought
    Aug 13, 2008, about then
    Where
    Ventura, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand ACE, made or sold by ACE HARDWARE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Power strips and surge protectors

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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