Keller extension or straight ladders
4 reports to CPSC, the latest made Sep 26, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Sep 26, 2025the latest report was made
- Jul 24, 2012the earliest
- 0with the company’s comments
- Brand
- Keller
- Makers
- Werner Co and KLI (Keller Ladders)Makers, importers or sellers, as the reports name them
- Product
- Extension or straight laddersCPSC’s product type: Extension or Straight Ladders (code 4077), in Home Maintenance and Structures: Ladders
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2025 | 1 |
| August 2020 | 1 |
| March 2016 | 1 |
| July 2012 | 1 |
How badly anyone was hurt
- Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 26, 2025, sent to the company Sep 30, 2025, published by CPSC Nov 26, 2025
The product, in the report: Extension ladder
keller industries all aluminum ladder. during regular use one of the lower treads collapsed apparently due to corroded rivets. No major injury resulted from this incident however this issue with the thread rivets may likely cause more serious injuries. Have photos in support of this incident.
- Model
- cl 28
- UPC
- n/
a - Serial number
- n/
a - Where
- dade city, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 74, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keller, made or sold by Werner Co
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Aug 18, 2020, sent to the company Sep 4, 2020, published by CPSC Sep 21, 2020
The product, in the report: Keller Fiberglass Heavy Duty 24 Foot Extension Ladder
Product was less than 2 weeks old, purchased on 6/22/2020, has been used less than a dozen times, and failed on 7/3/2020. Ladder was on level ground, again a header with a secondary header directly below it. Someone less than 1/2 the weight limit was standing still on the ladder when it failed and fell out from underneath her. Ladder has broken rung and is twisted.
- Model
- 5124
- Bought from
- Menards
- Bought
- Jun 22, 2020
- Where
- Grand Ledge, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- My Parent
- As this report names them
- Brand Keller, made or sold by Werner Co
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Emergency room Made Mar 16, 2016, sent to the company Apr 4, 2016, published by CPSC Apr 18, 2016
The product, in the report: Professional grade fiberglass 10 ft. ladder with a 14 ft. extension reach
(09/01/2013) The consumer stated that he had been picking apples. He climbed up the ladder to about the forth rung from the top. As he was in the process of picking an apple, he could feel the ladder moving to the left. The ladder folded in and collapsed inward. The consumer fell backward and landed on his head and back. The consumer blacked out. His daughter was walking down to where the consumer was when this happened. She tried to get him to wake up. When the consumer’s eyes opened, his daughter was able to assist him and walk him back to the house.
The consumer laid down on the couch and after about a minute he went into shock. He was taken to the ER at Meriter Hospital in Madison, WI. X-rays and CAT scans were taken. It was determined that the consumer had a concussion. The consumer was released from the hospital.
The consumer will submit photos of the ladder.
- Model
- 970
- Bought from
- MENARDS, WI
- Bought
- Jun 2, 2007, about then
- Where
- Madison, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 64, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Keller, made or sold by Werner Co
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Jul 24, 2012, sent to the company Aug 23, 2012, published by CPSC Sep 7, 2012
The product, in the report: 36ft extension ladder
I have a Keller 36ft extension ladder possibly manufactured on 4/20/88. I belive it to be manufactured wrong, The rungs are D shaped and are slanted in as your climbing up, I think they should be flat. I would like someone to tell me if it is safe to use this ladder
- Serial number
- 4036
- Bought from
- used
- Where
- Unspecified: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Keller, made or sold by KLI (Keller Ladders)
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.