Flex-A-Bed Adjustable Bed beds and bed frames

1 report to CPSC, the latest made Jun 10, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Jun 10, 2021the latest report was made
Jun 10, 2021the earliest
1with the company’s comments

Brand: Flex-A-Bed Adjustable Bed
Maker: Flex-a-bed, Inc.Makers, importers or sellers, as the reports name them
Product: Beds and bed framesCPSC’s product type: Beds or Bedframes, Other or Not Specified (code 4076), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath

By month

1 report from July 2020 to June 2021; the most in June 2021, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2021	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Jun 10, 2021, sent to the company Jun 24, 2021, published by CPSC Jul 9, 2021

The product, in the report: The product is a Flex-A-Bed Serial number 00129171-03. The other number on the bed is 78078022TM

I have a Flex-A-Bed adjustable bed. The motor continues to run and won’t shut off. I recently had a part replaced to remedy the problem, but it only made thigns worse. I was awaked to the smell of smoke and burning plastic. With the aid of a trapeze above my bed, I was able to get up and unplug the electric cord. The foot of the bed had adjusted to the full upright position, and the motor was still running.

Serial number
00129171-03
Bought from
Flexabed, Georgia
Where
Ringgold, Georgia: Home/Apartment/Condominium
Who was involved
Age 85, Male
The reporter’s relation to them
Self
As this report names them
Brand Flex-A-Bed Adjustable Bed, made or sold by Flex-a-bed, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/30/2021) Flex-a-bed, Inc.: [REDACTED] purchased a twin sized adjustable bed from Flex-A-Bed, Inc. in March of 2007. The bed is now 14 years old. Our beds are sold with a limited lifetime warranty. I have attached a copy of the warranty card that was in production at the time that [REDACTED] purchased the bed in 2007. Relating to the motors, the warranty states the following: During the first five years after purchase, the complete motor set may be removed and sent to the factory for reconditioning at no charge. During the 6th through the 15th year after purchase, a charge of $40 will be made. After the 15th year, a charge of $100 will be made. An additional charge will be made if the motors have been disassembled. All parts must be shipped to the factory [REDACTED] Prepaid, and after reconditioning, will be returned [REDACTED] collect. In an email dated 6/10/21 that [REDACTED] sent to us at [REDACTED], [REDACTED] stated the he “purchased a Flex-A-Bed at our store in Lafayette, GA. I did not plug the bed in until 2020 when I developed severe lower back pain. After meeting [REDACTED] to seek advice about which mattress might relieve my back pain, [REDACTED] insisted I try an adjustable bed. I told him I already owned one, so he suggested I start using it. When I plugged in the bed, I quickly realized that the bed would automatically start to run. “ A few questions arise from the statement [REDACTED] made above. 1. The bed serial number provided ages the bed back to March 2007. Why was the bed not plugged in for initial use until 14 years later in 2021? 2. How was the bed stored for those 14 years, what kind of environment was it stored in, and what modifications/repairs had been made to the bed by the owner? The motor system that was used on the bed with the serial number provided was utilized in Flex-A-Bed production from 1979 until mid-2007. During those 28 years of production, we never had a motor combust or cause any damage to an occupant or their home. The motor systems in question had a built-in thermal protector link that would automatically expand and cut power to the motor when the link reached an internal temperature of 180 degrees. The link would reset when the temperature reached below 180 degrees again. The smell that [REDACTED] described was most likely the paint on the motor casing that had heated close to the 180 degree mark. When the paint reached temperatures near the safety cutoff point, it was very common for the end-user to smell a burning-like odor. It was very rare for our motors to reach temperatures anywhere near the 180 degree mark, but if they did, a safety mechanism was in place that would make the motor inoperable. The parts needed to manufacture the motor system on [REDACTED] bed are no longer available from our vendors and has been that way for many years. Therefore, if a customer has a bed with that motor system, it is necessary to either physically bring the motor to our factory for repair or to ship the motor to our factory via [REDACTED]. [REDACTED] claims that he brought the system to our factory for repair. After searching our records, we have no recorded event or paperwork that shows [REDACTED] brought the motor in for repair and we did not charge [REDACTED] any money for services rendered in 2021 which normally would have been done in a case such as this. However, at times if a customer brings a motor in for repair locally we will on occasion fix the motor free of charge and send the customer on their way. This could have been done for [REDACTED] but again there is no record of it nor do any of our employees recall this being done for [REDACTED]. [REDACTED] called our factory several times during May and June requesting that the motor be repaired. Our service personnel informed [REDACTED] that we would be happy to repair the motor but that the motor must either be brought to our factory directly or shipped via [REDACTED]. Our warranty does not cover in-home service labor on a bed that is 14 years old. [REDACTED] was unsatisfied with this response and demanded that we dispatch a repairman to his home to retrieve the motor. Our service coordinator said that she would ask our employees in the factory if any of them were able to go to the customer’s home to retrieve the motor for a fee but none of them were able to do so. [REDACTED] was very upset that we would not pay to send someone to his home to retrieve and repair the motor. Our communication ended at that point in time when he was informed that we will gladly repair the motor but that he would be required to get the motor to our factory. [REDACTED] states in the report that he submitted that our factory personnel have told him repeatedly that we know what the problem is. This is not true because we have not possessed and inspected the motor to be able to diagnose the problem. Flex-A-Bed has to be able to physically inspect the motor to diagnose the problem and as of today, June 28, 2021, we have not received the motor from [REDACTED]. Flex-A-Bed has been in business since 1969 and we take every customer complaint very seriously especially when a safety issue arises. Every bed that we manufacture is 100% tested on the factory floor by our trained personnel before it is boxed for shipment. Repair motors such as the one [REDACTED] is speaking of, is repaired, inspected and tested to make sure it is operating to our specifications before it is returned to the customer. If [REDACTED] did indeed bring the motor to our factory earlier this year, I assure you it would not be returned to him with the motor running constantly. If for some reason the motor was not running properly, rest assured we would be more than happy to repair the motor again at no charge but that opportunity has not been afforded to us at this point. I will be happy to discuss any of our safety and testing procedures along with any further questions concerning [REDACTED] case with anyone from your office. [REDACTED] Thank you for your time and consideration.
Sincerely,
[REDACTED]

CPSC report 20210610-85290-2147363608. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Flex-A-Bed Adjustable Bed beds and bed frames

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.