Hearth Record

Back to Chairs

Steelcase chairs

2 reports to CPSC, the latest made Jul 21, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jul 21, 2023the latest report was made
  • Mar 31, 2022the earliest
  • 1with the company’s comments
Brand
Steelcase
Makers
MADISON SEATING, LLC and Steelcase IncMakers, importers or sellers, as the reports name them
Product
ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture

By month

1 report from August 2022 to July 2023; the most in July 2023, 1. 1 earlier report, since March 2022, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20231
March 20221

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jul 21, 2023, sent to the company Jul 31, 2023, published by CPSC Aug 14, 2023

    The product, in the report: I purchased a Steelcase Leap Version 2 in Indigo color from MadisonSeating.com, the web site for Madison Seating LLC. I paid a base price of $339.11, $34 for the hardwood casters and $25 for a lumbar bar on the back for a total of $398.11. (Email receipt enclosed.) https://www.madisonseating.com/shop/leap-chair-v2-in-indigo-fabric-by-steelcase/ I believe the product is fake because it has no required manufacturers tags nor model and serial numbers.

    This is a complaint against MADISON SEATING, LLC (DOS ID:3836694), a foreign limited liability company doing business in Kings County, New York, made after I was sold a suspected fake consumer product by them, namely an office chair.

    On July 14, 2023, I purchased a Steelcase Leap Version 2 in Indigo color from MadisonSeating.com, the web site for Madison Seating LLC. I paid a base price of $339.11, $34 for the hardwood casters and $25 for a lumbar bar on the back for a total of $398.11. (Email receipt enclosed.) https://www.madisonseating.com/shop/leap-chair-v2-in-indigo-fabric-by-steelcase/ Ground shipping to Brooklyn was included. On July 18, I received the chair from Madison Seating and opened it the next day. The item arrived in a Madison Seating box, not one made my Steelcase. The color was a garish, electric blue, not the soft blue pictured on the website. The fabric was scratchy and not the plush fabric of my previous chair. I called immediately to return the item. An anonymous employee wrote that returns would be at my expense. I contacted Steelcase to ask them about the color and the fabric of a Leap chair in Indigo. The first person told me that “indigo” is not a Leap color. [REDACTED], an order fulfillment consultant, asked me to photograph all labels on the chair. I could not find one label on Madison’s chair. I double checked consumer images and where to find labels that list product numbers and manufacturing location and dates. This chair has no markings, no model and item number, no site of manufacturing. [REDACTED] wrote: “The label of the product, in this case a chair, has to be underneath it.”

    I’m a journalist and covered many fires as a young reporter. I know that furniture manufactured by U.S. corporations must bear consumer product information attesting to, for starters, that the product is not composed of flammable material and will not break when someone sits on it. https://www.cpsc.gov/s3fs-public/04.12.2016%20Guide%20to%20US%20Furniture%20Requirements.pdf I have filed a complaint for redress with the New York State Attorney General’s office.

    Model
    Leap Version 2
    UPC
    none shown
    Serial number
    none shown
    Bought from
    MadisonSeating.com
    Bought
    Jul 14, 2023
    Where
    Brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Steelcase, made or sold by MADISON SEATING, LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  2. Hurt, no treatment

    Made Mar 31, 2022, sent to the company Apr 5, 2022, published by CPSC Apr 19, 2022

    The product, in the report: In previous file.

    I cut my hand open on the armrest of a Steelcase Jersey Desk Chair. Item TS38301, made in Mexico on 11/12/2010, serial number 1PDD0475D9. The rubber pads on the armrests wear and split wide open exposing a razor sharp inner support. Anyone grasping the armrest will surely be injured, possibly very seriously. When I contacted the company about this hazard, they merely sent me to a replacement armrest company. No apology for making an unsafe product or offering a safe replacement.

    Model
    Item# TS38301
    Serial number
    1PDD0475D9
    Where
    LAGUNA WOODS, California: Home/Apartment/Condominium
    Who was involved
    Age 75, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Steelcase, made or sold by Steelcase Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Chairs

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.