SHELBY WILLIAMS INDUSTRIES chairs
1 report to CPSC, the latest made Nov 9, 2011. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 9, 2011the latest report was made
- Nov 9, 2011the earliest
- 0with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, SHELBY WILLIAMS INDUSTRIES
- Maker
- SHELBY WILLIAMS INDUSTRIESMakers, importers or sellers, as the reports name them
- Product
- ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2011 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Hurt, no treatment Made Nov 9, 2011, sent to the company Nov 18, 2011, published by CPSC Dec 12, 2011
The product, in the report: Wooden Swivel, Adjustable Height, Tilt, Roller Base, Chair w/arms
On October 22, 2011; my wife and I had several guests in our home. One of the guests was sitting in a “Swivel/Adj.Height” chair when the chair seat separated from the rollerbase and fell to the floor [with the lady]. What remained were three (3) separate pieces: an “Upper section” consisting of the seat, back, arms, and an attached metal bracket with two (2) “holes” (this is a significant point); a “Lower section” consisting of the roller base w/pedestal and threaded “swivel collar [like inverted dixie cup]”; and a threaded metal support column [solid threaded metal shaft] with a “tapered end” (this is also a significant point). Nothing appeared to have broken or malfunctioned to allow the chair to separate when I examined the components. However, when I reassembled the complete chair (to match the other five (5) chairs), I discovered that when the chair is in its lowest position, the “thread engagement” between the “metal support column” and the “swivel collar” disengages [because the “metal support column” is allowed to travel completely through the “threaded collar” and “hang free”; held only by the frictional bond between the tapered end of the column and the holes in the bracket mounted to the seat assembly. NO FASTENER OR BONDING AGENTS SECURE THE METAL SUPPORT COLUMN TO THE SEAT BRACKET. HOWEVER; AS LONG AS ENGAGEMENT EXISTS BETWEEN THE THREADED COLLAR AND THE THREADED SUPPORT COLUMN; THE COLUMN REMAINS IN PLACE.
The above situation becomes a serious issue when 1) the seat is in it’s lowest position [meaning no engagement exists between the “threaded collar” and the “threaded support column”, and 2) the seat is occupied and movement is occurring. This combination resulted in the “frictional bond” between the seat bracket and the “tapered support column” releasing; the support column falling to the floor; and the seat assembly (and occupant) also falling to the floor. All six (6) chairs have this exact potential.
Each of the six (6) chairs have attached labels with names/addresses of both the “Manufacturing Firm” [DER CHENG WOODEN WORKS] and the “Selling Firm” [SHELBY WILLIAMS INDUSTRIES, Newport, TN]. I have talked to three different individuals at Shelby Williams Industries concerning the matter; and have be told “they” intend no action(s) in this matter.
In my opinion, these chairs are “designed” to fail under certain “predictable” conditions. I am only grateful our guest did not suffer more serious injuries (She is in her mid-70’s). And I am extremely disappointed in the lack of concern/interest expressed by the personnel at Shelby Williams Industries. I can provide pictures; or even a chair is necessary.
Thank you very much for you time and interest. [REDACTED]
- Model
- I don’t know
- Serial number
- I don’t know
- Bought from
- No Record
- Bought
- Nov 3, 2008, about then
- Where
- Loudon, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 70, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Unknown, made or sold by SHELBY WILLIAMS INDUSTRIES
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.