Realspace chairs
11 reports to CPSC, the latest made Feb 28, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 11reports to CPSC
- Feb 28, 2015the latest report was made
- Oct 4, 2011the earliest
- 7with the company’s comments
- Brand
- Realspace
- Makers
- Office Depot, Inc. and Raynor Marketing Ltd.Makers, importers or sellers, as the reports name them
- Product
- ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (7)
“Real Space”, “RealSpace Pro (Office Depot)”, “Realspace PRO™ 9000 Series Mid-Back Multifunction Me”, “Realspace Pro”, “Realspace Quantum by Office Depot”, “Realspace® PRO 3000” and “Realspace® PRO Quantum Mesh Mid-Back Task Chair”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2015 | 1 |
| June 2014 | 1 |
| July 2013 | 1 |
| November 2012 | 1 |
| October 2012 | 1 |
| September 2012 | 1 |
| August 2012 | 2 |
| January 2012 | 2 |
| October 2011 | 1 |
How badly anyone was hurt
- First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 7 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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First aid Made Feb 28, 2015, sent to the company Mar 13, 2015, published by CPSC Mar 27, 2015
The product, in the report: RS To•Go™ Matrix Armless Task Chair, 40 1/4”H x 24 3/4”W x 28 1/4”D, Black Frame, Black Fabric Item # 93760 by the Swinton Avenue Trading Ltd., Inc.
The base shattered when my boyfriend was sitting in the chair ... he leaned back and ended up on the floor bleeding after the plastic base that was holding the caster on, broke in pieces and punctured his leg behind his knee on the way to the floor.
- Model
- RS To•Go™ Matrix Armless Task Chair
- UPC
- 937608
- Serial number
- 11491
- Bought from
- Office Depot
- Bought
- Feb 15, 2008, about then
- Where
- Fort Myers, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 54, Male
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Real Space, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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First aid Made Jun 26, 2014, sent to the company Jul 7, 2014, published by CPSC Jul 21, 2014
The product, in the report: Realspace® PRO 3000 Series Custom Fit Fabric Mid-Back Chair, Black/Black. Completely adjustable for added comfort •Fully adjustable back raises, lowers and tilts for optimal comfort. •Overall dimensions: 40 1/2”H x 25 1/4”W x 22”D •Tilt controls for ideal positioning. Adjustable tilt angle with infinite tilt lock lets you lock the chair in the most comfortable, angled position. Adjustable forward tilt control helps add comfort by reducing disc pressure. •Recommended for moderate use 3-6 hours per day. Curved backrest and seat cradle your body for hours of comfortable seating. •Height- and width-adjustable arms help relieve shoulder strain. •Effortless 1-touch seat-height adjustment. •Waterfall seat cushion slopes slightly downward to help reduce stress on your legs. •Dual-wheel casters let you roll from 1 task to the next. •This chair design meets or exceeds ANSI/BIFMA performance standards. •Weight capacity tested to support up to 250 lb. •Easy assembly instructions included.
The chair was used less than two hours when the armrest screws stripped out creating a pinching point for fingers and arms. These armrests are not repairable. The chair was listed on the Office Depot website as a drafting chair/stool. The maximum seat height is 40.5 inches. The seat and tilt adjustments do not stay in their locked positions thus causing the user to fall downward or tilt abruptly.
Overpriced for such a poorly made chair. I would NOT recommend! The chair is inherently dangerous.
- Model
- Item # 996190
- Bought from
- OFFICE DEPOT, Texas
- Bought
- Jun 25, 2014
- Where
- Houston, Texas: Industrial
- Who was involved
- Age 56, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace® PRO 3000, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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Hurt, no treatment Made Jul 30, 2013, sent to the company Aug 7, 2013, published by CPSC Aug 21, 2013
The product, in the report: Chair: Realspace PRO™ Quantum 60% Recycled Mesh Mid-Back Task Chair, 50 1/2”H x 29 1/2”W x 28”D, Black Frame, Gray Fabric (234750)
The item involved was a computer/office chair, sold by Office Depot, ordered online 29 December, 2010 and placed into service within the first fortnight of 2011.
The item is described in the order confirmation email as: Realspace PRO™ Quantum 60% Recycled Mesh Mid-Back Task Chair, 50 1/2”H x 29 1/2”W x 28”D, Black Frame, Gray Fabric (234750)
The seat back connects to the seat bottom by using two mushroom-head bolts to connect metal tongues attached to each. The failure mode appears to be the heads snapping from the shafts because of metal fatigue. When the heads snapped off (the first snapped off with a “pop” the prior evening but I could not determine what actually had happened) there was nothing to maintain the connection, the seat back fell suddenly and I fell with it, bruising my left tricep I possess the second head which was trapped under the seat back, the other is somewhere among my staged recycling. I also possess the bolt shafts and a section of plastic molding snapped off the seat back by the seat bottom’s tongue. In the design the bolt heads appear to be subject to significant, repetitive stress as the seat back flexes during normal posture changes.
- Model
- Realspace PRO™ Quantum Mesh Mid-Back Task Chair (234750)
- Bought from
- Office Depot
- Bought
- Dec 29, 2010
- Where
- Los Alamos, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Age 48, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No one hurt Made Nov 28, 2012, sent to the company Dec 18, 2012, published by CPSC Jan 4, 2013
The product, in the report: Realspace® PRO Quantum Mesh Mid-Back Task Chair, 43 3/4”H x 29 1/2”W x 28”D, Black Item # 510830
We have had one chair the back fell off and another where the armrest fell off because the bolts are breaking at the threads and not just loosen and detach.
- Model
- 510830
- Bought from
- Office Depot, Georgia
- Bought
- Apr 8, 2008, about then
- Where
- Conyers, Georgia: Other Public Property/
Office - Who was involved
- Age 39, Male
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Realspace, made or sold by Raynor Marketing Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Oct 29, 2012, sent to the company Nov 7, 2012, published by CPSC Nov 23, 2012
The product, in the report: Office Chair
I have a Quantum Realspace PRO™ 9000 office chair. Leaning slightly back into the chair yesterday evening, the supporting bolts cracked, sending me backwards onto the floor.
I see there is an existing recall on this item but was not aware of it prior to my accident.
- Model
- Quantum Realspace PRO™ 9000
- Bought from
- Office Depot
- Bought
- Dec 1, 2008, about then
- Where
- Newton, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 41, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Hurt, no treatment Made Sep 14, 2012, sent to the company Sep 24, 2012, published by CPSC Oct 16, 2012
The product, in the report: Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair
Chair back broke off when leaning back. Both bolts sheared across the threads- Fatigue! Left me very sore, but at lease my desk was heavy enough to keep me from falling all the way back and scraping myself on the blade that the back attaches to.
- Model
- Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction
- Bought from
- Office Depot
- Bought
- Sep 1, 2009, about then
- Where
- Tucson, Arizona: Other Public Property/
Office - Who was involved
- Age 57, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand RealSpace Pro (Office Depot), made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Hurt, no treatment Made Aug 16, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 21, 2012
The product, in the report: OFFICE CHAIR Realspace® PRO Quantum Mesh Mid-Back Task Chair, 43 3/4”H x 29 1/2”W x 28”D, Black
Dear Mr/ Ms. I bought “Realspace PRO Quantum Mesh Mid-Back Task Chair “for 2 to 3 years at OfficeDepot. Last year,the chair back broke off from the chair base. There were just 2 simple screws attaching chair back to its base. And those screws sheared off because they are not even “metal”. As an important items of design, those screws were supposed to be steel, but they were just alloy. I have contacted the manufacturer and they send me a “repair kit” which includes 2 simple screws again.After fixing it ,I have been using chair for another year.
On this Tuesday ,I was working on the computer, when I leaned back, the chair back broke off from the chair base again. I fell back and hit my spine at the edge of chair back. I am still having pain when I am walking. I am going to see my doctor if it does not get better in a few days. The repair kit did not work.The plastic sleeve at the bottom of the chair back was torn and entire back fell off.Alloy screws sheared off again. This chair is a dangerous defective product. After doing online researches ,I have seen that people were having same problems about this chair.People contacts Office Depot for the same reaoson but they still sell this product .I think it is because ,the pay out to people is too small compared to earnings received from this chair. The reason I contact you is that I would like to inform you that “repair kit” does not work. I’d also like you to contact manufacturer or Office depot to address this design flow before any other customer hurt themselves. Sincerely, [REDACTED]
- Model
- Realspace® PRO Quantum Mesh Mid-Back Task Chair
- Bought from
- office depot
- Bought
- Jun 9, 2009
- Where
- costa mesa, California: Home/
Apartment/ Condominium - Who was involved
- Age 36, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace® PRO Quantum Mesh Mid-Back Task Chair, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No one hurt Made Aug 7, 2012, sent to the company Aug 22, 2012, published by CPSC Sep 6, 2012
The product, in the report: RealSpace pro 9000 office chair
RealSpace pro 9000 office chair. I sat in my office chair today and I fell back. The bolt holding the back of the chair broke in half.
- Model
- RealSpace pro 9000 office chair
- Bought from
- Office Depot
- Bought
- Jan 8, 2008, about then
- Where
- Jax Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 41, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand RealSpace, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Jan 31, 2012, sent to the company Feb 8, 2012, published by CPSC Mar 1, 2012
The product, in the report: Mesh fabric and gel-padded armrests let you work in comfort •Mesh breathes to keep you cool and looks good, too. •Height-/width-adjustable armrests with unique gel padding helps relieve shoulder strain. •Seat cushion glides forward or backward to best suit the length of your legs. •Change the tilt with the touch of a finger! Synchro tilt reclines the backrest at a 2:1 ratio to the seat, increasing the angle between your torso and thighs for a comfortable, ergonomic sitting position. Adjustable tilt angle moves both the seat and backrest at the same ratio, letting you rock or recline in comfort. You can also adjust the angle of the back cushion and the seat. •Effortless 1-touch seat-height adjustment. •Adjustable lumbar cushioning helps support your lower back and enhance the natural curve of your spine. •Waterfall seat cushion slopes slightly downward to help reduce stress on your legs. •Steel frame construction ensures durability. •Designed for intensive use (5+ hours per day). •Easy assembly instructions included. •Greener choice — contains 35% postconsumer recycled content.
Though extremely comfortable, my office chair (Realspace Quantum PRO™9000) failed at it’s only job of being a chair. I’m 165 lbs and 5’10”, so it should be able to support me since it’s advertised to hold up to 225 lbs (http://www.officedepot.com/a/products/510830/Realspace-PRO-Quantum-Mesh-Mid-Back/#tab2).
I sat down and the back of the chair fell off causing me to fall backwards twisting my back. The screws that affix the back of the chair to the seat completely snapped in two. I also noticed an absence of anything resembling a quality control stamp. I see that the manufacturer is offering a repair kit (http://www.quantumchair.com/recall/ordform1.html) which I assume simply consist of stronger replacement screws. The fact is that the plastic bezel that holds the screws in place is now cracked. A total waste of $300.
http://www.quantumchair.com/recall/cpsc.html
- Model
- Realspace® PRO Quantum Mesh Mid-Back Task Chair
- Bought from
- Office Depot
- Where
- Unspecified: Other Public Property/
Office - Who was involved
- Age 30, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace Pro, made or sold by Raynor Marketing Ltd.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Hurt, no treatment Made Jan 21, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 13, 2012
The product, in the report: Office Chair -Office Depot Realspace Quantum Mesh Chair Pro 9000
I have a quantum mesh office depot chair wiht pneumatic seat adjustment. When I sat on the chair, the pneumatics failed. The chair jerked and fell to the bottom of the adjustment, slamming my spine.
- Model
- 06-27-2006 /
Realspace Quantum Mesh Chair Pro 9000 - Bought from
- Office Depot, California
- Bought
- Oct 9, 2009, about then
- Where
- Garden Grove, California: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Realspace Quantum by Office Depot, made or sold by Raynor Marketing Ltd.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Hurt, no treatment Made Oct 4, 2011, sent to the company Oct 12, 2011, published by CPSC Oct 26, 2011
The product, in the report: Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair with headrest
My office chair, the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair with headrest, BROKE. The back snapped off and fell away from the seat while I was sitting in the chair holding my 6 year old daughter. We both crashed to the ground and I hit my head on a piece of furniture. Upon examination of the chair I observed that a very large piece of plastic broke off from the base, dislodging the chair back from the chair seat.
- Model
- Quantum Realspace PRO™ 9000
- Bought from
- Office Depot, Virginia
- Bought
- Jan 1, 2007
- Where
- Suffolk, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 6, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Realspace PRO™ 9000 Series Mid-Back Multifunction Me, made or sold by Office Depot, Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.