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Office Depot chairs

11 reports to CPSC, the latest made Jun 29, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 11reports to CPSC
  • Jun 29, 2016the latest report was made
  • Sep 5, 2011the earliest
  • 5with the company’s comments
Brand
Office Depot
Makers
Office Depot, Inc., Raynor Marketing Ltd. and SWINTON AVENUE TRADINGMakers, importers or sellers, as the reports name them
Product
ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (4)

“Office Depot Gibson leather Task chair”, “Office Depot High Back Chair”, “Office Depot Quantum Mesh Chair” and “Office Depot Quantum Realspace PRO™ 9000 Series Mesh Chair”

By month

3 reports from July 2015 to June 2016; the most in June 2016, 1. 8 earlier reports, since September 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20161
February 20161
July 20151
June 20151
March 20151
May 20141
April 20122
February 20121
January 20121
September 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 6 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Jun 29, 2016, sent to the company Jul 8, 2016, published by CPSC Aug 2, 2016

    The product, in the report: Quantum Black Mesh Mid Back Chair SKU 510-830

    I have a Quantum Black Mesh Mid Back Chair (SKU #510-830) purchased from Office Depot in 2009. The vertical back is attached to the seat base by two allen-wrench-headed bolts. I found a sheared-off bolt head lying on the floor recently and hunted around but could not identify where it came from. A month later, while I was leaning back in the chair, the second bolt also sheared off. The chair back fell off and with no warning at all I fell backwards off the chair.

    I was (fortunately) sitting at a desk. My knees hit the underside of the desk as I fell backwards, stopping my fall. My back is really hurt but it kept me from falling and splitting my head on the floor.

    UPC
    SKU 510-830
    Bought from
    Office Depot, Texas
    Bought
    Jun 29, 2009
    Where
    Houston, Texas: Other Public Property/Office
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot, made or sold by Raynor Marketing Ltd.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. Hurt, no treatment

    Made Feb 9, 2016, sent to the company Feb 18, 2016, published by CPSC Mar 3, 2016

    The product, in the report: Black Executive Task Chair, Faux Leather.

    I purchased this chair from [REDACTED] around 2012 and have had nothing but problems with it. The primary thing is that it rocks to the left and right, and sometimes forward and backward. It is not solidly on the base, which has caused me to fall sideways and backwards four separate times. I hadn’t thought about reporting anything as I wasn’t aware of this website and hadn’t seen any defective product reports on this product. The last date I fell from this chair was approximately in July of 2015 last summer. This fall caused two people to fall as when I fell backwards, it pushed the person behind me backwards as well causing her to fall, which caused injury to her leg. As I already have a neck injury, I do not need a chair that is this unstable. This has been an ongoing problem with this chair.

    Model
    CA-41472
    UPC
    N/A
    Serial number
    N/A
    Bought from
    Office Depot
    Bought
    Jul 1, 2012
    Where
    Highlands Ranch, Colorado: Unspecified
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot, made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. No one hurt

    Made Jul 27, 2015, sent to the company Aug 24, 2015, published by CPSC Sep 8, 2015

    The product, in the report: Office Chair

    Caller stated that she experienced similar problems of recall#14-188. Hazard:The mounting plate weld can break and separate the seat from the base of the chair, posing a fall hazard to consumers.

    She stated that the chair malfunctioned while in in use but she did not fall.

    The manufacturer was not contacted as yet.

    Caller feels that her model should be recalled as well because of the safety hazard it poses.

    Model
    25917hk
    Bought from
    Office Depot, Ohio
    Bought
    Jul 3, 2010, about then
    Where
    Columbus, Ohio: Other Public Property/Office
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Office Depot Gibson leather Task chair, made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. Hurt, no treatment

    Made Jun 9, 2015, sent to the company Jun 17, 2015, published by CPSC Jul 1, 2015

    The product, in the report: Black, High-back, Office chair.

    While sitting in my chair the right arm rest snapped off of the chair and the back of the chair slightly detached. I fell on the ground as a result of the chair malfunction.

    Model
    CA-41472 (CN)
    Serial number
    05T-1430508
    Bought from
    Office Depot, California
    Bought
    Apr 1, 2012, about then
    Where
    Fresno, California: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot High Back Chair, made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. Seen by a doctor or nurse

    Made Mar 9, 2015, sent to the company Mar 18, 2015, published by CPSC Apr 1, 2015

    The product, in the report: Office chair: Quantum Mesh Chair with Headrest

    A chair broke causing injury to myself and I Googled for it and found out it had been recalled which was news to me. Reading the recall notice, it says that “bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers”. This misstates the problem entirely. The real problem is not that bolts loosen and detach, the problem is that the bolts fail under tension load. That means that tightening them may make the problem MORE likely to occur and one may think that tight bolts would mean that they are safe. The bolts supplied in the seat back attachment are made from pot metal and not hardened steel. The failure mode occurred with bolts fully tight. The recall notice must state that the problem is that the bolts are not strong enough for the task and NOT say that the bolts may come loose. A thinking person may be mislead to believe that he is safe if the bolts are tight and this is not the case. Please have them change this language and keep them from misstating the facts. I have a neck injury as the result of two snapped bolts causing a fall against a filing cabinet. See below for what I have pasted from the release that I found on line:

    FOR IMMEDIATE RELEASE October 16, 2009 Release # 10-013 Firm’s Recall Hotline: (866) 244-8180 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores

    WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

    Name of Product: Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest

    Units: About 150,000

    Importer: Raynor Marketing LTD, of West Hempstead, N.Y.

    Manufacturer: Comfort Office Furniture, LTD, China aka Evergood Co. Ltd.

    Hazard: The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.

    Incidents/Injuries: Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.

    Description: This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.

    Sold: Exclusively at Office Depot stores nationwide and on the Web at www.OfficeDepot.com from May 2006 through August 2009. The mid-back chairs sold for about $300 and the chair with headrest for about $350.

    Model
    Quantum Realspace PRO™ 9000 Series Mesh Chair
    Serial number
    0805539
    Bought from
    Office Depot
    Bought
    Jun 28, 2010, about then
    Where
    Portland, Maine: Other Public Property/Office
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Office Depot Quantum Realspace PRO™ 9000 Series Mesh Chair, made or sold by Raynor Marketing Ltd.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  6. No one hurt

    Made May 22, 2014, sent to the company Jun 3, 2014, published by CPSC Jun 17, 2014

    The product, in the report: Office Depot Gibson Leather Task Chair

    Office Depot Gibson Leather Task Chair broke while I was sitting in it. The weld snapped and I fell on the floor. I was more stunned than injured. We had purchased 2 chairs, and still have the other.

    Model
    PA-25498 (CN)
    Bought from
    Office Depot
    Bought
    May 31, 2011, about then
    Where
    Pembroke Pines, Florida: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot, made or sold by SWINTON AVENUE TRADING
    How badly, in CPSC’s words
    Incident, No Injury
  7. Hurt, no treatment

    Made Apr 23, 2012, sent to the company Apr 30, 2012, published by CPSC May 14, 2012

    The product, in the report: Black office chair. Reg No. 07T-0169502 or CA-33813 (RC)

    I fell over backwards in my Office Depot chair. The back of the chair does not lock and flips over backwards if you lean back in the chair. Office Depot would not tak it back since it was purchased in 2010 but said they would give us a really good deal if we came in. There are 2 numbers on the bottom of the chair:

    Reg No. 07T-0169502 and Reg No. CA-33813 (RC).

    Model
    Reg No. 07T-0169502 or CA-33813 (RC)
    Bought from
    Office Depot
    Bought
    Jan 1, 2010, about then
    Where
    Wellington, Florida: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot, made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  8. Seen by a doctor or nurse

    Made Apr 17, 2012, sent to the company May 11, 2012, published by CPSC May 25, 2012

    The product, in the report: Office Chair

    Caller is Workers Comp Carrier for Nursing Home reporting that Office Depot Desk Chair has broken with injury to worker. This chair is recalled on release# 12-146

    March 19th, 2012 victim was placing a patient’s chart back in the rack while seated in office chair when chair broke causing her to fall down or backward injuring her upper and lower portion of her back. Victim is from Alabama and has been seeing doctor for medical help and is being considered as a pain management candidate.

    She has been diagnosed with L4-5 herniation and annular tear as well non displaced fracture of the distal sacrum. Repeat tests have been requested.

    Caller is requesting reimbursement for salary lost and for personal indemnity, also requesting reimbursement for medical paid due to chair breaking.

    Model
    ALV4
    Bought from
    Office Depot, Mississippi
    Where
    Aberdeen, Mississippi: Other Public Property/Office
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Office Depot, made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  9. Hurt, no treatment

    Made Feb 25, 2012, sent to the company Mar 5, 2012, published by CPSC Mar 26, 2012

    The product, in the report: Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair

    The back of the chair suddenly gave way and I fell back over the chair and on the now separated back of the chair. The bolts holding in sheared off entirely in the holes

    Bought from
    Office Depot
    Bought
    Feb 12, 2009
    Where
    Livonia, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot, made or sold by Raynor Marketing Ltd.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  10. No one hurt

    Made Jan 29, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

    The product, in the report: Black Mesh Office Chair

    I purchased 2 Quantum Mesh Chairs from Office Depot (SKU # 510-830) for around $200.00 dollars a piece that have broken and caused a fall. So far I have experienced 3 major defects in the product over time so the “Incident Date” is only an estimate. 1) The screws holding the back cushion of the chair broke sending me backwards towards the floor. It also cracked the plastic cover at the base of the back cushion in the process leaving exposed sharp edges. 2) The casting on the left hand arm rest broke at the attach point and the arm rest fell off when I was getting up out of the chair but I caught myself - no incident. 3) Upon further examination of the chair I noticed the base casting for the seat frame has cracked towards the front of the chair by the tension spring - no incident.

    I have detail pictures I could forward if needed.

    Model
    SKU # 510-830
    Bought from
    Office Depot, Georgia
    Bought
    Feb 1, 2007, about then
    Where
    Macon, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Office Depot Quantum Mesh Chair, made or sold by Raynor Marketing Ltd.
    How badly, in CPSC’s words
    Incident, No Injury
  11. Hurt, no treatment

    Made Sep 5, 2011, published by CPSC Sep 27, 2011

    The product, in the report: Realspace® PRO™ 9000 Series Mid-Back Multifunction Mesh Chair With Head Rest, 51 3/4H x 29 1/2W x 28D, Black sold by Office Depot

    Realspace PRO 9000 office chair sold by Office Depot. The back of the chair is attached using two bolts. Today (after 2 1/2 years of owning the chair), I leaned back in the chair, and the two bolts snapped in half.

    I fell back onto the back part of the chair (my head just missed a table behind me). I have a scrape on the bottom part of my back (about 2x2”), and a 1/4” deep wound near my right should blade (from the bottom part of the chair back -- where the screws attach). I also have bruising and soreness around my shoulder blade, and my lower back does not feel good (feels like I pulled a muscle, but will have to wait until morning to know for sure).

    I am 174 lbs, 5’9”.. so I feel this chair (which was $350, and has a 10 year warranty) should not have failed in this way after only 2 1/2 years.

    Model
    Realspace® PRO™ 9000 Series, 51 3/4H x 29 1/2W x 28D
    Where
    Denver, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Office Depot, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Chairs

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Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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