Moen chairs
2 reports to CPSC, the latest made Feb 21, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Feb 21, 2019the latest report was made
- Sep 25, 2017the earliest
- 2with the company’s comments
- Brand
- Moen
- Maker
- Moen IncorporatedMakers, importers or sellers, as the reports name them
- Product
- ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2019 | 1 |
| September 2017 | 1 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hospital admission Made Feb 21, 2019, sent to the company Mar 26, 2019, published by CPSC Apr 9, 2019
The product, in the report: Moen DN7038 Home Care Shower Chair
Dear CPSC:
This happened on November 21, 2018.
[REDACTED] (my wife) was at our home showering, sitting on a shower chair, same as enclosure (1 ). I was in a nearby room. While washing her hair, She slipped on the smooth downward slopping front of the chair and fell backwards. Hearing her scream, on responding, I found her unconscious, feet on the floor with her body in a backward arch over the chair, head to the floor. The result was a broken back requiring spinal fusion. Of all the shower chairs I have reviewed on the internet, enclosure ( 1) is the only one with a smooth forward downward slope. I am a professional engineer with a good eye for when something is made wrong, especially after the accident. This product most likely has caused a fall before and it will happen again.
Sincerely, [REDACTED]
- Model
- DN7038 Home Care Shower Chair
- Where
- Fort Myers, Florida: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Moen, made or sold by Moen Incorporated
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
No one hurt Made Sep 25, 2017, sent to the company Oct 3, 2017, published by CPSC Oct 18, 2017
The product, in the report: The Moen Transfer Bench helps ensure stable, comfortable transfer in and out of your bathtub or shower. Designed to provide greater peace of mind, this transfer bench supports up to 400 pounds. It fits a wide variety of tub and shower sizes thanks to its adjustable height. The non-slip surface provides a stable and comfortable seat, while the basket organizer offers a convenient place to store toiletries and bathing essentials. And with its cool, white glacier finish, this transfer bench has a clean look that complements almost any interior décor. Safety, comfort, and peace of mind... it’s engineered into every Moen Home Care. This transfer bench is ideal for use in the shower as well as your tub. It supports up to 400 pounds, measures 33 inches wide by 18 inches deep, and is height adjustable from 16.5 to 21 inches to fit a variety of tub and shower styles. It also features a glacier finish for a bright, pure white look, a non-slip seat surface, and ADA compliance.
I purchased a Moen Non Slip Adjustable Transfer Bench, Glacier White (DN7105) from Amazon.com on August 17, 2017 and received the item August 20, 2017. By September 21, 2017 the front leg was failing. The chair suddenly drops to the legs lowest point as the adjustment mechanism gives way. This is very jolting for the user. As the chair is intended for those that are paraplegic, or otherwise unable to use their lower limbs fully, this is a huge safety concern. There is the risk, depending on height set and body function, of being left on the shower floor with possible injuries. There are multiple reports of this in the comments on Amazon.com. I believe this issue needs to be addressed and possible a recall instated before someone gets seriously hurt. This item is marketed as a medical aid but risks causing injury. There are also reports of cracked seats, inability to set the product at a level height, and design leading to water puddling on the bathroom floor. Link to product page: https://www.amazon.com/gp/product/B002KMTB1U/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 I have contacted the company regarding this and have requested a refund.
- Model
- DN7105
- Bought from
- Amazon.com
- Bought
- Aug 17, 2017
- Where
- Huntersville, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 39, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Moen, made or sold by Moen Incorporated
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.