Hearth Record

Back to Chairs

Modway chairs

2 reports to CPSC, the latest made Oct 4, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Oct 4, 2026the latest report was made
  • Apr 20, 2025the earliest
  • 0with the company’s comments
Brand
Modway
Maker
ModwayMakers, importers or sellers, as the reports name them
Product
ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture

By month

1 report from November 2025 to October 2026; the most in October 2026, 1. 1 earlier report, since April 2025, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
April 20251

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Oct 4, 2026, sent to the company Oct 7, 2026, published by CPSC Oct 22, 2026

    The product, in the report: Modway EEI-2658-YLW-WHI-SET Bean Wicker Outdoor Patio Set

    We purchased the Modway EEI-2658-YLW-WHI-SET Bean wicker outdoor patio set (hanging Bean Wicker chair) in August 2024. The chair is constructed with a tubular shell interwoven with wicker. In August of this year, the frame just sheared off, leaving a jagged edge and rendering the chair unusable. The product had been mounted and used fully in accordance with the instructions.

    This kind of metal fatigue after two years of normal use is not acceptable. As an engineer I am able to see that the product is inferior and can simply give way under normal use.

    Model
    EEI-2658-YLW-WHI-SET
    Serial number
    NA
    Bought from
    Amazon
    Bought
    Aug 2, 2024
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Modway, made or sold by Modway
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Apr 20, 2025, sent to the company Apr 29, 2025, published by CPSC May 13, 2025

    The product, in the report: Modway Aura outdoor wicker rattan sofa. Dimensions: 75”L x 32”W x 32”H; Weight Capacity: 331 Lbs. Color: Gray and white

    3.5 years ago, I purchased a couch by Modway. The specific couch is called the Aura outdoor sofa. This sofa was for my backyard in San Diego CA. I loved it so much that I purchased a matching sofa one year later in March and received it in April 2022. Within a single years time, the newer sofa started coming apart. First it started with the cushion covers, which had holes in them that I believe were a factory defect. Then, the wicker started cracking slowly. Now, less than 3 years later, it is completely destroyed and cant even be sat on. It literally crumbled when my child sat on it and she fell through the frame. She was not jumping or doing anything unreasonable - simply sitting.

    I live in California where the weather is temperate and doesnt get too cold or rainy, so I am very disappointed and honestly, mostly confused. I have treated both of my couches the same way: always covering them, rarely using them, keeping them clean As I mentioned, I have two of these couches - the one I bought in 2021 is still in great condition and looks like new. However, this newer one is a disaster. I believe that less than 3 years is an unreasonable amount of time for couchs lifetime. It is no longer usable even after being consistently covered and barely used. The powder coating is also coming off of the framework as well.

    Since I purchased this couch from Amazon, I reached out to the seller from whom I purchased it from there. I did this in 2024. However, since the couch was past the 30 day Amazon policy, and given the severe defects, the seller suggested that I reach out to Modway since this appears to be a factory defect/warranty issue. Per the Amazon listing, the couch is fade, water, and UV resistant, however, this has not proven to be true with this particular couch. After consulting with an engineer, we believe that this couch fell apart because it was not coated properly in UV coating. Quite simply: we believe this to be a batch defect. Given these circumstances, and because of the lack of safety, I reached out to Modway looking to replace this product. They basically told me that their return policy was over and that I was out of luck. As this is both a quality AND safety issue, I found this to be totally unacceptable, but they made it clear that they were unwilling to work with me. As such, I am reaching out for help. My family worries that others had a similar experience and we dont want more children or adults to get hurt.

    I am happy to send more photos of the couch, which has been disposed of since due to safety issues.

    Model
    Aura Sofa
    Bought from
    Amazon
    Bought
    Mar 21, 2022
    Where
    Carlsbad, California: Home/Apartment/Condominium
    Who was involved
    Age 2, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Modway, made or sold by Modway
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Chairs

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.