LA-Z-Boy chairs

4 reports to CPSC, the latest made May 27, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
May 27, 2022the latest report was made
Feb 3, 2017the earliest
2with the company’s comments

Brand: LA-Z-Boy
Makers: La-Z-Boy Incorporated, BROWN JORDAN INTERNATIONAL (BJI INC) and TRUE INNOVATIONSMakers, importers or sellers, as the reports name them
Product: ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture

Other ways the reports write the brand (1)

“Lazboy”

By month

1 report from June 2021 to May 2022; the most in May 2022, 1. 3 earlier reports, since February 2017, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2022	1
March 2019	1
May 2017	1
February 2017	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 27, 2022, sent to the company Jun 8, 2022, published by CPSC Jun 24, 2022

The product, in the report: The Varnell La-Z-Boy® Executive Chair features exceptional comfort, quality and style–the perfect addition to any home or office. This comfortable executive chair features unique EZ™ tool-free assembly. Upholstered in a soft and supple bonded leather with contrasting double-stitched seams, the back and seat feature generously contoured plush cushions. Within the seat lies Comfort Core® layered seat construction that provides an unparalleled comfort experience.

I was using the lazy boy desk chair when all the sudden I leaned back and heard a click followed by a thud. I ended up on the floor as the pins that hold the back of the chair to the arms went through the arms of the chair causing the back of the chair to pivot 180 degrees at the lower back. No injuries was occurred but this is a product that I purchased in January of 2022 and want to report the possible failure as others who weigh more then I do (195 lbs) could be seriously harmed.

Model
E50044EC
Bought from
Sams Club
Bought
Jan 3, 2022, about then
Where
Taylors, South Carolina: Home/Apartment/Condominium
Who was involved
Age 23, Male
The reporter’s relation to them
Self
As this report names them
Brand La-Z-Boy, made or sold by TRUE INNOVATIONS
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220527-0850B-2147355969. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 22, 2019, sent to the company Apr 1, 2019, published by CPSC Apr 22, 2019

The product, in the report: LA-Z-Boy lift chair Style # 2BL796 SKU # S1L012175 ACK/Line/Item 1811270923-001-001

I purchase a LA-Z-Boy lift chair for my wife because she had a stroke and is pearlized on the left side. We purchase it from LA-Z-Boy Furniture Galleries, [REDACTED]. After delivery and using we had incident that the chair would tip forward causing my wife to fall on the floor if the foot rest were fully extended. We have had three additional issues of this incident occurring and she had slit injured of her right hand to break her fall. I complain to the store management but they stated it was weight distribution problem and if not setting properly it could cause this issue. I called the manufacturer at 855 802 6636 with this complaint and they assigned case number [REDACTED] and had the store management dispatch a technician to investigate issue. Conclusions was for me to pay the difference for an upgrade chair that would not tip forward with foot reast fully extended. The chair style is # 2BL796. The SKU # S1L012175.

Bought from
LA-Z-Boy Furniture Galleries, Alabama
Bought
Jan 24, 2019, about then
Where
Wetumpka, Alabama: Home/Apartment/Condominium
Who was involved
Age 72, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand LA-Z-Boy, made or sold by La-Z-Boy Incorporated
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(4/11/2019) La-Z-Boy Incorporated: We are sorry to learn of [REDACTED]’s experience with our product. His report indicates that when the La-Z-Boy recliner he purchased is fully reclined with the footrest up, the unit is prone to tipping forward. As our customer care team explained to [REDACTED], in keeping with the safety instructions, the recliner’s footrest should be closed before anyone sitting in the chair attempts to stand up.
We understand that the dealer inspected this recliner in [REDACTED]’s home, and found it to be fully functional, explaining to [REDACTED] that this is the standard design and that there is no other base available for this recliner. In keeping with the safety instructions, we strongly recommend closing the footrest before exiting the chair.

CPSC report 20190322-3309D-2147382042. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 14, 2017, sent to the company May 24, 2017, published by CPSC Jun 15, 2017

The product, in the report: Lazboy power lift chair.

I have a Lazboy power lift chair that is giving me shocks. Bought Fall 2016. It will also start moving all by itself with no one in the chair. I bought it in Canada.

Bought from
Lazboy
Bought
Oct 15, 2016
Where
Qualicum Beach, Canada: Home/Apartment/Condominium
Who was involved
Age 63, Female
The reporter’s relation to them
Self
As this report names them
Brand Lazboy, made or sold by La-Z-Boy Incorporated
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/2/2017) La-Z-Boy Incorporated: We regret that this consumer was not happy with her La-Z-Boy product. In her report, she wrote that the chair shocked her. The chair is covered in foam and fabric, and we have not received other reports of shocks. She also wrote that the chair moved by itself. We surmise that power to the chair was interrupted. If that happens, the chair uses its battery backup to move to an upright position. This safety feature is included so users are not left in a reclining position if they lose power.
We are advised that after submitting this report, the consumer contacted the dealer, the dealer replaced the chair’s electrical components, and the consumer indicated that she was satisfied with the service.

CPSC report 20170514-E3BBA-2147401504. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 3, 2017, sent to the company Mar 20, 2017, published by CPSC Apr 3, 2017

The product, in the report: La-z-boy Kayla collection that includes 2 swivel chairs with blue cushions,a loveseat size sofa with blue cushions & codes table.

The outdoor seating set is used on our patio. We ordered in May 2016. Within 2 months I noticed that one of the swivel chairs was leaning forward & unsafe to sit in.

Model
Kayla collection swivel chairs
Bought from
Sears, South Dakota
Bought
May 26, 2016
Where
Box Elder, South Dakota: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand La-z-boy, made or sold by BROWN JORDAN INTERNATIONAL (BJI INC)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170203-DF329-2147407390. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

LA-Z-Boy chairs

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.