Hearth Record

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Carex chairs

7 reports to CPSC, the latest made Nov 19, 2018. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Nov 19, 2018the latest report was made
  • Jul 4, 2012the earliest
  • 0with the company’s comments
Brand
Carex
Maker
CAREX HEALTH BRANDSMakers, importers or sellers, as the reports name them
Product
ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (1)

“Carex Universal Bath Set”

By month

3 reports from December 2017 to November 2018; the most in November 2018, 1. 4 earlier reports, since July 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20181
July 20181
February 20181
February 20171
July 20161
August 20121
July 20121

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 19, 2018, sent to the company Jan 29, 2019, published by CPSC Feb 12, 2019

    The product, in the report: Bath and shower seat

    On October 25, 2018, I purchased a CAREX Bath and Shower Seat. On November 1, I was showering and the seat collapsed under me. I fell into the glass shower door, fortunately I was uninjured. A cross support under the seat bent causing the seat to fall. The box containing the seat states that the seat has a weight capacity of 300 pounds. My weight is well below that level.

    Model
    b65000
    UPC
    23601 02650
    Bought from
    Medical Park Pharmacy, North Carolina
    Bought
    Oct 25, 2018
    Where
    Ayden, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 74, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Jul 2, 2018, sent to the company Jul 11, 2018, published by CPSC Jul 25, 2018

    The product, in the report: Bath and Shower Seat with back

    Product is Carex Bath and Shower Seat with back, product # B65100, UPC code 023601026514. The packaging states the product is rated for 300 pounds. By Carex Health Brands, PO Box 2526, Sioux Falls, SD 57101, 800.526.8051. Made in China. Purchased O/A May 17, 2018. On May 25, 2018 my wife sat back on this seat and the right rear leg collapsed, her right leg was caught under the chair, breaking the skin and causing bruising. I checked the wing nuts attaching the legs after each use per the instructions, they were tight and needed no further tightening. She is a brain cancer patient at OU Medical Center, had a brain tumor removed on Jan 26, 2018 and released to home care on Mar 30, 2018. She cannot stand for very long and needs to sit down to rest often. That was the purpose of this purchase. The shower stall has anti-slip strips on the floor and a grab bar on the side wall approx 30” from the floor. My wife weighs at approx 240 pounds and is weighed in weekly by the oncologist’s nurse every week during our visits at [REDACTED] Cancer Center in [REDACTED]. The legs are made from thin walled aluminum, they need to be a heavier gauge of aluminum or from steel. My opinion is from 50+ years experience as a mechanic, a degree in Industrial Engineering from SIUC and as an A&P mechanic. I have pictures of the chair after the leg collapsed, I still have the packaging and the chair. It was purchased from Walmart in NW [REDACTED].

    Model
    B65100
    UPC
    023601 026514
    Serial number
    na
    Bought from
    Walmart, Oklahoma
    Bought
    May 17, 2018, about then
    Where
    Oklahoma City, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. No one hurt

    Made Feb 22, 2018, sent to the company May 16, 2018, published by CPSC May 31, 2018

    The product, in the report: Carex Shower Seat with back. Adjustable height.

    I was injured in a freak accident and require a shower seat to be able to shower. My husband purchased a Carex shower seat from Walmart. The assembly was easy. After one single use, the legs failed and I began falling. I screamed for my husband to help me. I am glad that my spouse was home. The product package indicates that there is a 300lb weight limit to use. I weigh 220lbs. I was well below the limit.

    Model
    FGB65100 0000
    UPC
    023601026514
    Bought from
    Walmart, Louisiana
    Where
    Lake Charles, Louisiana: Mobile/Manufactured Home
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Feb 27, 2017, sent to the company Mar 17, 2017, published by CPSC Mar 31, 2017

    The product, in the report: Carex shower chair

    purchased Carex bath chair from Walmart, Dec. 27, 2016. On Jan. 22, bath chair leg bowed and pitched elderly man (age 77, stroke victim) to the floor. Exchanged chair at Walmart, on Jan. 22, , for same model. On Feb. 22, 2017, new chair pitched same patient to the ground. Contacted Walmart headquarters and Carex customer service to alert them of dangerous product. Both promised to investigate. Have not heard anything back from either one. This chair is going to kill someone, if it hasn’t already. Chair says holds up to 250lbs., patient weighs 215lbs. Have pictures to document and holding on to chair as evidence.

    Model
    SEB651001611005
    UPC
    ?
    Serial number
    ?
    Bought from
    Walmart
    Bought
    Jan 22, 2017
    Where
    monroe, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 77, Male
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. Hurt, no treatment

    Made Jul 8, 2016, sent to the company Jul 18, 2016, published by CPSC Aug 10, 2016

    The product, in the report: Carex Adjustable Shower Seat. Oval white with small lip on rear. Adjustable legs and non slip feet.

    When using Carex Adjustable Shower Seat legs twisted and seat collapsed in shower. My weight falls in the mid range of limit marked. It was not set at highest leg setting. There are plastic wing nuts on bottom that hold legs on and the center one was loose upon examination after fall. Due to the nature of shower chair use by elderly and disabled I fear that the nut is something not checked upon every use.

    Bought from
    Walmart
    Bought
    Aug 25, 2015, about then
    Where
    Louisville, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. Hurt, no treatment

    Made Aug 2, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 5, 2012

    The product, in the report: Universal Bath Set, it is a bath or shower bench used in the shower to sit while taking a shower or bath. This model has rounded feet, rather than flat feet that are more stable. Photos of the feet are included

    I have rheumatoid arthritis and have had several surgeries on my left knee. Because of this I need to use a shower bench to safely take a shower. I was using a Carex Universal Bath Set that I bought about a month earlier. While I was showering, I leaned a little to reach for something and the bench slipped out from under me. I fell to the floor and I bruised my back and arm on the edge of the bench. The feet of the bench are rounded, and I believe the design of the bench caused it to slip. The rounded bottom of the feet is like balancing on balls, a slight shift and it will roll.

    Because of my condition, I cannot get off the floor without help. Fortunately, my sister and her daughter were visiting and they were able to help me. If they had not been there, I would have had to call 911 for help.

    Photos of my bruises are included

    Model
    B670-OO
    Serial number
    unknown
    Bought from
    Rite Aid Hdqtrs. Corp., Pennsylvania
    Bought
    Jun 19, 2012
    Where
    Old Hickory, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 58, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Carex Universal Bath Set, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. Emergency room

    Made Jul 4, 2012, sent to the company Jul 19, 2012, published by CPSC Aug 2, 2012

    The product, in the report: Carex bath & shower seat with back model B651-00. Product website: http://www.carex.com/products/detail/150

    I use a Carex shower chair with back (model B651-00) because of a spinal cord condition. I can walk and use the chair predominately to limit fatigue and prevent a fall. On June 16 I was using the chair in a standard home shower stall, I shifted my weight only slightly and the left legs on the chair began to bend towards the middle and spread forward/backward. This resulted in the chair becoming unstable spilling me onto the floor.

    The chair does have non-slip feet, but does not have any cross braces that would prevent the legs from spreading or collapsing. In this case only the left legs spread/collapsed, I estimate the legs 3-4 inch bend towards the middle, and equal spread forward/backward.

    The chair is rated at 300 lbs, I weighed 280 lbs at time of the incident.

    Model
    bath & shower seat with back
    UPC
    23601-02651
    Serial number
    41-B651-00-02
    Bought from
    Rite Aide, Washington
    Bought
    Feb 15, 2012, about then
    Where
    Kingston, Washington: Home/Apartment/Condominium
    Who was involved
    Age 49, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Carex, made or sold by CAREX HEALTH BRANDS
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Chairs

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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