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Ashley furniture chairs

7 reports to CPSC, the latest made Feb 6, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Feb 6, 2026the latest report was made
  • Mar 9, 2018the earliest
  • 1with the company’s comments
Brand
Ashley furniture
Maker
Ashley Furniture Industries, Inc.Makers, importers or sellers, as the reports name them
Product
ChairsChairs without a type of their ownCPSC’s product type: Chairs, Other or Not Specified (code 4074), in Furniture, Furnishings & Decorations: Furniture
Other ways the reports write the brand (2)

“Ashley” and “Ashley Home”

By month

1 report from March 2025 to February 2026; the most in February 2026, 1. 6 earlier reports, since March 2018, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20261
June 20231
March 20231
September 20221
August 20211
March 20211
March 20181

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 6, 2026, sent to the company Feb 11, 2026, published by CPSC Feb 26, 2026

    The product, in the report: Product Name: Westlinport 6-Piece Dining Room Set Manufacturer/Brand: Ashley Furniture Color/Finish: Two-tone finish (Light butcher block Oak top with an Antiqued White base). Components: * Table: Rectangular dining table with a self-storing butterfly leaf. Dimensions are 40” W x 60” L (extends to 78” L) x 30” H. Chairs: Matching dining chairs with an antiqued white finish and contoured seats. Bench: Matching dining bench in the same two-tone finish. Purpose and Purchase Details: This is a standard household dining set intended for daily use. The set was purchased in November 2025 for a total of $1,796.77 (including delivery and insurance) through [REDACTED] Retail Services. The specific issue is with the structural integrity of the chairs provided in this set, which feature a lightweight, unstable design and pre-existing fractures in the wooden frames.

    I am reporting a severe structural safety hazard involving an Ashley Westlinport dining chair. My 5-year-old son was sitting on the chair with his knees up when he slipped. As his body moved toward the back of the seat, a large, jagged structural fracture in the wooden frame caught his clothing. The sharp, splintered wood was so hazardous that it immediately tore a hole in the seat of his pants. This incident confirms that the furniture is structurally unsound and poses an immediate risk of serious laceration or puncture wounds, especially to children. The location of the sharp, broken wood is in a direct contact zone for any user. Despite providing photographic evidence of the fractured wood and the damaged clothing, Ashley Furniture has refused a refund, citing a ‘no refund’ policy. I am rejecting this merchandise as non-conforming and unsafe. A store policy cannot override federal safety standards for defective products that cause property damage and pose a physical risk to minors. The structural integrity of this chair model is severely compromised. Beyond the sharp splintering that has already damaged property, the frame is so unstable that it poses a high risk of total collapse for any adult user. Leaning back results in visible stress to the fractured wood, creating a catastrophic fall hazard. I am concerned that this model will cause a serious back or head injury if not removed from the market. The hazard was significantly magnified by the furniture’s dangerously lightweight construction. Because the chair lacks the necessary weight to remain stable, it slid backward the moment my son moved. This sliding action caused the pre-existing, hidden fracturewhich was already severed in halfto pivot and open, exposing razor-sharp internal edges that immediately caught and ripped his clothing. The combination of structural failure and a lack of floor stability makes this product a catastrophic injury risk for any household.

    Model
    Westlinport
    UPC
    024052925890
    Serial number
    631050786553
    Bought from
    Ashley furniture
    Bought
    Nov 29, 2025
    Where
    Middleburg, Florida: Home/Apartment/Condominium
    Who was involved
    Age 5, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Ashley furniture, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 19, 2023, sent to the company Jun 21, 2023, published by CPSC Jul 6, 2023

    The product, in the report: Realyn dining table and chairs. Table can be round or oval. Table top is wood tone and legs are distressed white. Chairs are same coloring with padded seats

    We purchased the realyn dining table and chairs from the Ashley Home Furnishings store in Riverhead NY and had it delivered on 8/24/22. Since taking delivery of the set 4 of the 6 chairs have broken. All in the same place and each time the person in the chair has fallen out of the chair as a result. Luckily nobody was seriously injured but very easily could be. The issue is that the from leg is manufactured in 2 pieces and held together with very flimsy mail/staples. The first 2 chairs broke in 11/22 and the second 2 broke 6/23

    Model
    Realyn
    Bought from
    Ashley Furniture Riverhead NY
    Bought
    Aug 24, 2022
    Where
    Wading River, New York: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ashley Home, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Seen by a doctor or nurse

    Made Mar 3, 2023, sent to the company Mar 8, 2023, published by CPSC Mar 22, 2023

    The product, in the report: Ashley furniture black and silver dining room i

    I have two chairs break and I have been injured twice. First time 2/9/2023- I was sitting at the table and went to get up and the chair broke and I fell to the floor and severely sprain my ligament in my right elbow and bruised the left side and had a few scratches too. Now I’m wearing hinged brace on my elbow and soon to start therapy too. And the second chair broke on 3/2/2023 at about 11pm. Once again I goes to sit down and as soon as I say down I went down to the floor and my left side is cut again.

    Model
    Dining UPH side chair (4/CN)
    Serial number
    676140329864
    Bought from
    Long’s furniture store
    Bought
    Nov 20, 2020, about then
    Where
    CINCINNATI, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ashley furniture, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  4. No one hurt

    Made Sep 3, 2022, sent to the company Sep 9, 2022, published by CPSC Sep 23, 2022

    The product, in the report: Swivel Accent Chair

    A couple of weeks ago I bought a swivel chair from Ashley Furniture thru Amazon, Item A3000174. It was a accent chair that got very little use, but while my 60 lbs Granddaughter was testing the new chair it broke in half.

    Model
    A3000174
    Serial number
    628470165647
    Bought from
    Amazon internet sale
    Bought
    Aug 23, 2022
    Where
    Sicklerville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 10, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Ashley Furniture, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. Hurt, no treatment

    Made Aug 29, 2021, sent to the company Aug 31, 2021, published by CPSC Sep 15, 2021

    The product, in the report: Ashley Home Furniture Dining chair, model D743-01

    Chair leg broke while child was sitting it in, causing child to faul and hit head

    Model
    D743-01
    UPC
    024052501216
    Serial number
    552905786482
    Bought from
    Nebraska Furniture Mart, Texas
    Bought
    Dec 4, 2020, about then
    Where
    Dallas, Texas: Home/Apartment/Condominium
    Who was involved
    Age 4, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand ASHLEY FURNITURE, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. Hurt, no treatment

    Made Mar 2, 2021, sent to the company Mar 25, 2021, published by CPSC Apr 8, 2021

    The product, in the report: Six upholstered arm chairs

    (02/04/2021) The consumer stated that all of the chairs have a horrendous toxic chemical smell that has caused her to have burning in her nose and throat. The chairs were wrapped in plastic initially, but after being exposed to the air, the consumer had to remove the products to the garage.

    The consumer stated that three of the chairs were damaged when they were delivered. Instead of replacing just the three that were damaged, the firm replaced all of the chairs. The new chairs also have the same toxic smell.

    The consumer contacted the corporate office of the firm. She did not receive a response.

    Model
    D798-02A
    Bought from
    Ashley Furniture
    Bought
    Dec 5, 2020, about then
    Where
    Suffern, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ashley, made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. No one hurt

    Made Mar 9, 2018, sent to the company Apr 20, 2018, published by CPSC May 4, 2018

    The product, in the report: Chairs

    In mid 2015 I bought 4 dining chairs from Butler Furniture Co in Mountain Home Arkansas and began to use them in my home. In early 2016 I noticed the chair that my wife was sitting in was at an unusual angle. When I picked it up the left rear leg was dangling loose and about to come off the chair.

    Had it come off it would likely have thrown my wife backwards through a glass door. She is on a blood thinner and would probably have bled to death before medical help could arrive or I could have taken her to the nearest ER 15 miles away. When I turned the chair over I found a tiny 2 line warning in English that indicated that the screws should be tightened by the user when they loosen. The notice is buried amidst several larger labels, one of which is written entirely in Chinese, and a stamp indicates that it is “MADE IN CHINA”. How many buyers look under a chair before they purchased it? None to my knowledge and the label is hidden under the seat.

    I tightened all 32 screws under the chair (all were quite loose) and resumed use of the chairs, but in mid 2016 I found all 32 Screws again loose ( 1 leg dangerously loose). The chairs are product of Ashley Furniture Co, One Asheley Way, Arcadia WI, 54612. The label bears D540-402 which is presumed to be a model number. That product should be banned from sale as highly dangerous and no longer allowed into the USA.

    Serial number
    D540-402
    Bought from
    Butler Furniture Co, Arkansas
    Bought
    Jan 1, 2015, about then
    Where
    Brockwell, Arkansas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by Ashley Furniture Industries, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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