Hearth Record

Back to Scales, electric or battery operated

RENPHO scales, electric or battery operated

2 reports to CPSC, the latest made Jul 31, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jul 31, 2024the latest report was made
  • Jun 8, 2023the earliest
  • 2with the company’s comments
Brand
RENPHO
Maker
joicom CorporationMakers, importers or sellers, as the reports name them
Product
Scales, electric or battery operatedNot baby scalesCPSC’s product type: Scales, Electric/battery Operated (Exclud. Baby Scales) (code 4066), in Furniture, Furnishings & Decorations: Other

By month

1 report from August 2023 to July 2024; the most in July 2024, 1. 1 earlier report, since June 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20241
June 20231

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 31, 2024, sent to the company Aug 5, 2024, published by CPSC Aug 19, 2024

    The product, in the report: Renpho Smart Scale Model: Es cs20m Serial Number: A001230710001101

    I went to pick up the renpho smart scale to place it on the ground and it shattered. It was still in the air, nothing touched it, it was not dropped or banged. Glass sprayed into the air and across the room.

    Model
    Es cs20m
    Serial number
    A001230710001101
    Bought from
    renpho.com
    Bought
    Dec 1, 2023, about then
    Where
    Jamaica, New York: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand renpho, made or sold by joicom Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 8, 2023, sent to the company Jun 12, 2023, published by CPSC Jun 27, 2023

    The product, in the report: RENPHO BODY COMPOSITION SCALE, Black and Silver, 11”L x 11”W x 1”H

    I was using a Renpho Smart Scale when just as I stepped on it, the scale exploded. I weigh 166 pounds and do not believe that was a contributing factor. The glass scale was in perfect condition when this occurred. I was barefoot at the time, but miraculously escaped any injury. I fear that an infant or pet could have been injured since the glass spread out at floor level.

    Model
    Model:ES-CS20M,
    UPC
    Not Available
    Serial number
    Serial NO: A0012031351
    Bought from
    Amazon
    Bought
    Nov 5, 2020
    Where
    BROOKLYN, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand RENPHO, made or sold by joicom Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Scales, electric or battery operated

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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