No clear brand name other than above scales, electric or battery operated
1 report to CPSC, the latest made Oct 12, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 12, 2016the latest report was made
- Oct 12, 2016the earliest
- 0with the company’s comments
- Brand
- No clear brand name other than above
- Maker
- GGI InternationalMakers, importers or sellers, as the reports name them
- Product
- Scales, electric or battery operatedNot baby scalesCPSC’s product type: Scales, Electric/battery Operated (Exclud. Baby Scales) (code 4066), in Furniture, Furnishings & Decorations: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2016 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Oct 12, 2016, sent to the company Oct 20, 2016, published by CPSC Nov 3, 2016
The product, in the report: Bathroom scale - glass top Model ND-02 Manufacturer SYVAN Rikki|GGI International 180 Summit Ave, Suite 207 Montvale NJ 07645
This involves a digital bathroom scale with a glass top, that I bought more than a year ago, don’t have the receipt anymore.
By accident I bumped backward into the scale, not hard, pushing it into the bathtub wall, and it shattered into a zillion pieces, all over the bathroom floor - I took pictures
I wrote the manufacturer - see below - and they said they never heard of something like that, and since it is more than a year old, they cannot do anything about it.
Other than a minor cut on my finger, during the clean up process, no one was hurt. But I am concerned about the explosion-like breaking of the glass.
It isn’t so much about the money, but rather the SAFETY ISSUE
See the email exchange below
I tried to email/add files of the shattered glass but when I clicked on it, it did not seem to work
*********
RE: [REDACTED] submitted the form from your ‘Contact Us’ page Inbox x
[REDACTED] | GGI International <[REDACTED]> Oct 11 (1 day ago)
to me Hi [REDACTED], We are happy to hear no one was hurt. These pictures are nothing like I have seen before. Thank you for letting us know! I will definitely show them to the manager and we will find something to do in order to avoid this from happening to anyone else. Unfortunately, our warranty only covers a year after purchase. As you have stated that you had brought your scale in 2014, we would not be able to send you a replacement. We are truly sorry. --- [REDACTED] | GGI International 180 Summit Ave. Suite 207 Montvale, NJ 07645 E [REDACTED] P [REDACTED] F [REDACTED] www.ggiinternational.com Description: GGI Teal From: [REDACTED] Sent: Monday, October 10, 2016 7:11 PM To: [REDACTED] | GGI International Subject: Re: [REDACTED] submitted the form from your ‘Contact Us’ page I don’t think I have the receipt anymore, bought it in 2014. No one got hurt, other than having to do the clean-up and make sure no pieces of glass were left on the floor. It was just a slight bump, where it probably was pushed against the bathtub, no extreme temperatures or other explanations. I’m attaching the photographs [REDACTED] On Mon, Oct 10, 2016 at 4:07 PM, [REDACTED] | GGI International <[REDACTED]> wrote: Hi [REDACTED], We are truly truly sorry! This has never happened before! We apologize if our products have caused you any harm. Could you please send us a copy of your invoice/ receipt and an image of the broken item? Again, we are so sorry! --- [REDACTED] | GGI International 180 Summit Ave. Suite 207 Montvale, NJ 07645 E [REDACTED] P [REDACTED] F [REDACTED] www.ggiinternational.com Description: GGI Teal From: Contact Form [mailto:contactform@bigcommerce.com] Sent: Monday, October 10, 2016 2:24 PM To: support@sivanhealthandfitness.com Subject: ’[REDACTED]’ submitted the form from your ‘Contact Us’ page ’[REDACTED]’ submitted the form from your ‘Contact Us’ page
A user has submitted the contact form on your store.
Here are their details:
Full Name: [REDACTED] Email Address: [REDACTED] Phone Number: [REDACTED] My ND_02 bathroom scale shattered into a zillion pieces this morning after bumping slightly into it with my bare feet sivanhealthandfitness.com http://sivanhealthandfitness.com/
sivanhealthandfitness.com is powered by Bigcommerce. Launch your own store for free with Bigcommerce. Click here to Reply or Forward 1.66 GB (11%) of 15 GB used Manage Terms - Privacy Last account activity: 0 minutes ago Open in 1 other location Details [REDACTED] | GGI International Add to circles
Show details
- Model
- ND-02
- UPC
- NA
- Serial number
- NA
- Bought from
- forgot
- Bought
- Oct 11, 2014, about then
- Where
- Chicago, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand No clear brand name other than above, made or sold by GGI International
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.