West Elm futons
1 report to CPSC, the latest made Jan 27, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 27, 2026the latest report was made
- Jan 27, 2026the earliest
- 0with the company’s comments
- Brand
- West Elm
- Maker
- WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
- Product
- FutonsCPSC’s product type: Futons (code 4064), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2026 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Jan 27, 2026, sent to the company Jan 29, 2026, published by CPSC Feb 17, 2026
The product, in the report: West Elm Andes Futon sleeper sofa with a mechanical reclining/lay-flat back. Upholstered sleeper sofa sold as contract grade for residential use.
I am reporting a safety incident involving a sleeper sofa with a mechanical back.
The product is a West Elm Andes Futon sleeper sofa with a mechanical reclining/lay-flat back. From the day of delivery, the back mechanism failed to lock properly and releases unexpectedly with an audible snap. One side releases almost every time weight shifts, causing the back to drop backward without warning. This defect was present from delivery and occurred during normal household use.
The product was being used in a residential home for ordinary seated use. A 3-year-old child and an adult caregiver were using the sofa.
Recently, the back released unexpectedly while the child was on the sofa, causing the child to fall backward. The caregiver intervened to prevent the childs head from hitting the wall, but the child still fell, sustained bodily injury, and cried.
While protecting the child, the caregiver also sustained bodily injury due to sudden movement, aggravating a pre-existing herniated disc. Medical evaluation is being sought as appointments allow.
The product was sold as contract grade and should withstand normal residential use. A mechanical back should not release during seated use. The hazard is the unexpected release of the back, creating a fall risk for children and adults.
- Model
- Andes Futon Sleeper Sofa
- Bought from
- West Elm Store
- Bought
- Mar 18, 2019
- Where
- New York: Unspecified
- Who was involved
- Age 3, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.