Ring electric wiring
4 reports to CPSC, the latest made Nov 29, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Nov 29, 2025the latest report was made
- Nov 21, 2020the earliest
- 0with the company’s comments
- Brand
- Ring
- Makers
- Amazon.com LLC and Ring Protect Inc.Makers, importers or sellers, as the reports name them
- Product
- Electric wiringNot panel boards or outletsCPSC’s product type: Electric Wire or Wiring Systems (Excl Panelboards Recept (code 4062), in Home Maintenance and Structures: Electrical Systems
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2025 | 1 |
| November 2022 | 1 |
| March 2021 | 1 |
| November 2020 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 29, 2025, sent to the company Dec 3, 2025, published by CPSC Dec 17, 2025
The product, in the report: Ring battery doorbell camera. The photo of the model is from a identical camera purchased. The one burned was same make/model
A Ring battery doorbell camera was mounted on a metal door at a residence and appeared to be installed correctly and in normal use. Sometime during the overnight hours the rechargeable battery pack went into thermal runaway, and caught the wood trim, plastic door seal, and leaves outside on fire. The doors were on a carport with lattice to separate the carport. Fire burned itself out when the fire ran out of readily available combustible materials. There were no injuries as a result of the fire.
- Model
- 5F97F2
- UPC
- unknown
- Serial number
- unknown
- Where
- Winston-Salem, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ring, made or sold by Amazon.com LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 22, 2022, sent to the company Dec 1, 2022, published by CPSC Dec 15, 2022
The product, in the report: Ring - Video Doorbell Pro Smart Wi-Fi - Wired - Satin Nickel Dimension: Product Height - 4.5 inches, Product Width - 1.85 inches, Product Depth - 0.8 inches
I recently hired a professional handyman to install a newly purchased wired Ring Video Doorbell Pro. The new Ring video doorbell was added to my existing doorbell system. To power the Ring doorbell, a power kit was attached to the existing doorbell chime. Right after the installation was complete, the chime got burnt by electric. If we didn’t find out about the electrical burn or act on it quickly, it would have caused a fire. The professional handyman was not able to figure out what caused the chime to burn. After doing some research, I believe that the design of the wired Ring Video Doorbell is flawed, especially the power kit attached to the doorbell chime. When installing traditional doorbells, it’s ok not to turn off the electricity as the circuit would not be complete without pressing the doorbell. However, for the wired Ring doorbell, the power kit adds a parallel circuit in the chime in order to power the wired Ring doorbell 24/7. If we don’t shut off the electricity while installing the Ring doorbell, the chime and the parallel power kit will create a short circuit. In the installation manual, Ring indicated that users should turn off the power in the circuit box. However, they didn’t highlight the danger if users don’t turn off the power or distinguish themselves from traditional doorbells. Even my professional handyman was not aware of the differences in the product designs or find out the root cause of the electrical burns in the chime. This issue seems common among Ring doorbell users. You will find out similar complaints on this Ring community discussion forum: [REDACTED] To protect the safety of consumers, Ring should improve their design to prevent the risk of short circuits and fire hazard. In the meantime, they should emphasize the importance of switching off power before installation and highlight the differences between their product and traditional doorbells.
- Model
- Model: B08M125RNW, Name: Ring - Video Doorbell Pro
- UPC
- 84008051682
- Serial number
- GFU15N04237202BV
- Bought from
- Best Buy
- Bought
- Nov 20, 2022
- Where
- Rockville, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ring, made or sold by Ring Protect Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Mar 18, 2021, sent to the company Mar 25, 2021, published by CPSC Apr 8, 2021
The product, in the report: Ring brand doorbell chime
Door chime broke apart with brittle plastic leaving metal prong exposed and creating risk of electric shock
- Model
- Ring chime
- UPC
- 88CH000FC000
- Serial number
- BHC1HZ1537000260
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 2, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Ring, made or sold by Amazon.com LLC
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Nov 21, 2020, sent to the company Dec 11, 2020, published by CPSC Dec 29, 2020
The product, in the report: Ring, Square 3x2x 2 white with Ring name on front. On back it says “ ring, bar code with Mac ID 3403DE2CAD68 Model Chime UPC SKU 8AC1S5-OENO
I purchased a Ring Doorbell Camera with the Ring Wireless Chime. The Chime was plugged directly into an electrical wall outlet as directed by Ring manufacturer. The Chime burned out and melted the plastic around the plug in the back of the Chime. I could smell plastic burning. I am reporting this because the Chime and outlet were warm and could have potentially caused a fire. No one was injured , but this could have cases serious damage to house and possibly family.
- Model
- Chime
- UPC
- SKU 8AC1S5-OENO
- Serial number
- BHC1LH1838010768
- Bought from
- Amazon
- Bought
- May 1, 2019
- Where
- Jackson, Mississippi: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ring, made or sold by Ring Protect Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.