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HP electric wiring

17 reports to CPSC, the latest made Sep 8, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 17reports to CPSC
  • Sep 8, 2016the latest report was made
  • Jun 18, 2011the earliest
  • 17with the company’s comments
Brand
HP
Maker
Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
Product
Electric wiringNot panel boards or outletsCPSC’s product type: Electric Wire or Wiring Systems (Excl Panelboards Recept (code 4062), in Home Maintenance and Structures: Electrical Systems

By month

2 reports from October 2015 to September 2016; the most in September 2016, 1. 15 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20161
March 20161
February 20151
December 20141
October 20145
September 20142
August 20143
August 20131
August 20111
June 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 4 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 8 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 8, 2016, sent to the company Sep 15, 2016, published by CPSC Sep 29, 2016

    The product, in the report: Power cord was super hot burnt wall socket and fried my laptop wall socket was repaired. Computer was not

    I was using my laptop the charger batter/cord was extremely hot. I didn’t think much of it next thing my power outlet popped and was burnt and my laptop was fried. The outlet has been replaced the computer has not.

    Model
    Hp
    Serial number
    5cb2061qgs
    Bought from
    Office Max, Indiana
    Bought
    Sep 20, 2011
    Where
    RICHMOND, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hp, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  2. Seen by a doctor or nurse

    Made Mar 21, 2016, sent to the company Mar 29, 2016, published by CPSC Apr 12, 2016

    The product, in the report: HP Power cord for AC Adapter HP Part NO 709984-001. Power Cord markings: LS-18 7A 125V Longwell E55349 213349-009 product of china 2013

    I was using my HP Envy laptop with its power supply connected and plugged in on the floor. I smelled smoldering plastic and heard electrical sparking as i moved the power adapter. Upon handling the adapter, I was burned by the power cord between the adapter and the wall outlet.

    Model
    HP ENVY 15t-j000 C8P47AV
    UPC
    887111695925
    Serial number
    5CG3290872
    Bought from
    hp
    Where
    Iowa City, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  3. No one hurt

    Made Feb 11, 2015, sent to the company Feb 23, 2015, published by CPSC Mar 10, 2015

    The product, in the report: HP laptop A/C charger cord.

    I was notified that my HP laptop charger was recalled. I experienced this charger to overheat and melt our couch. I was happy to see this product was recalled and I was not the only one who experienced damages.

    Model
    213349-01
    Serial number
    f12921051126204
    Bought from
    Home Choice, Minnesota
    Bought
    Sep 15, 2013
    Where
    Princeton, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  4. Seen by a doctor or nurse

    Made Dec 1, 2014, sent to the company Dec 9, 2014, published by CPSC Dec 23, 2014

    The product, in the report: power cord for lap top

    Legs burned when cord overheated

    Model
    5cd3031fvd
    UPC
    unknown
    Serial number
    5cd3031fvd
    Bought from
    qvc
    Bought
    Dec 31, 2012, about then
    Where
    Wichita Falls, Texas: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand hp, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  5. Hurt, no treatment

    Made Oct 11, 2014, sent to the company Oct 21, 2014, published by CPSC Nov 4, 2014

    The product, in the report: HP Pavilion DV4-1000 DV5-1000 DV7z 384019 Ac Power Adapter. It is a black cord with two parts. One that plugs into the wall and the other that plug into the computer, they connect with each other as well. I ordered this plug because my previous one broke a few months after buying it, however I hoped it was a fluke. This charger began to have problems a few months after my purchase.

    The charger heats up when being used. I have lightly burnt myself on it a couple times if plugged in for more than 45 minutes. It also occasionally will not charge my computer when plugged in.

    Bought from
    amazon
    Bought
    Aug 1, 2014
    Where
    somerville, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 23, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. First aid

    Made Oct 10, 2014, sent to the company Oct 21, 2014, published by CPSC Nov 4, 2014

    The product, in the report: HP Pavilion DV4-1000 DV5-1000 DV7z 384019 Ac Power Adapter

    Adapter overheated and burned my hand and arm.

    Model
    HP Pavilion DV4-1000 DV5-1000 DV7z 384019 Ac Power Adapter
    Bought from
    Amazon
    Where
    Fort Irwin, California: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. No one hurt

    Made Oct 8, 2014, sent to the company Oct 17, 2014, published by CPSC Oct 31, 2014

    The product, in the report: HP Compaq AC Adapter 19V 4.74A 90W PPP012L-E

    The charger was plugged into a 6-hole extension cord, charging my HP laptop. I was about to the leave the house and ran back upstairs to grab my wallet when I found the charger cord on fire. I quickly unplugged the extension cord and put out the fire with a blanket. The fire was in the middle of the cord. I do longer used the cord again and bought a replacement.

    Model
    PPP012L-E
    Bought from
    Amazon
    Bought
    Nov 3, 2013
    Where
    Chapel Hill, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Oct 8, 2014, sent to the company Oct 17, 2014, published by CPSC Nov 7, 2014

    The product, in the report: HP 120W replacement AC adapter

    I was using my laptop and charging it at the same time when suddenly the cord lit a small flame, burned into two pieces and blew the fuse in my room.

    Bought from
    Amazon
    Bought
    Oct 11, 2011, about then
    Where
    Sanibel, Florida: Home/Apartment/Condominium
    Who was involved
    Age 21, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  9. Seen by a doctor or nurse

    Made Oct 8, 2014, sent to the company Oct 17, 2014, published by CPSC Oct 31, 2014

    The product, in the report: Hewlett-Packard Recalls Notebook Computer AC Power Cord, color black

    I purchased HP power cord and used it and about more than a year ago my laptop burned and set on fire and completely damaged. I received an email from amazon today about the recall of that power cord by HP since it caused burns and over heating. I tried to repair it but it costs me more than $300 so I purchased a new one but today I came to know the real reason of the burn which actually burned my hand as well since I was using the computer at that time.

    Model
    HP Pavilion DV4-1000 DV5-1000 DV7z 384019 Ac Power Adapter
    Bought from
    AMAZON
    Bought
    Oct 1, 2011, about then
    Where
    appleton, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  10. Hurt, no treatment

    Made Sep 11, 2014, sent to the company Sep 19, 2014, published by CPSC Oct 3, 2014

    The product, in the report: HP Part no. 384021-001

    Was charging my laptop and began to fall asleep (in bed, charger was outside the covers), awoke to my leg feeling really hot. Looked at the top of my comforter and the adapter was on fire, had to put it out which ended up leaving scorch marks. Bought two of these adapters (at two different times) and both have incidents of over heating.

    Model
    402018-9098, PPPO14L-SA
    Bought from
    Amazon
    Bought
    Apr 1, 2014
    Where
    Mount Olive, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  11. Hurt, no treatment

    Made Sep 4, 2014, sent to the company Sep 11, 2014, published by CPSC Sep 25, 2014

    The product, in the report: Black AC Adapter Warnings: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

    I have had trouble with this power cord overheating the entire time I have owned it. On 9/2/14, I was shocked when I plugged it into a power strip. From that point on, the power cord no longer charged the laptop, and is completely unusable. I didn’t seek any medical treatment, but there was mild pain and blistering following the incident.

    Model
    PPP009L
    Serial number
    PA-1650-02C
    Bought from
    Amazon.com
    Bought
    Mar 19, 2014
    Where
    Saint Paul, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  12. No one hurt

    Made Aug 29, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 30, 2014

    The product, in the report: HPAC POWER ADAPTER CHARGER FOR HP G71-333CA

    Laying on the bed with the computer plugged in when it popped loudly and blew the outlets in the room there was a flame and smoke that [REDACTED] smothered out with a blanket. It left a black smudge on the bedding and she hasn’t been able to try her computer to see if it works because she can’t charge it.>

    Bought from
    AMAZON
    Bought
    Dec 6, 2013, about then
    Where
    Columbiaville, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 16, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  13. Hurt, no treatment

    Made Aug 29, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 30, 2014

    The product, in the report: Original HP DV1000 DV5000 DV6000 AC ADAPTER CHARGER

    My laptop was plugged while I watched a movie on it. I smelled smoke and noticed that my charge light was not on. Upon investigating I observed that the connecter at the adapter point was hot. As I picked it up it sparked and caught fire singeing the hair off my fingers. Not pleased at all!

    Bought from
    amazon
    Where
    Trinidad and Tobago: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  14. First aid

    Made Aug 28, 2014, sent to the company Sep 5, 2014, published by CPSC Sep 19, 2014

    The product, in the report: LS-15 AC power cord hp made in china

    Cord over heated and melted Burnt my Bed and carpet and my finger. I usually sleep with my laptop on my bed. I couldn’t understand what caused this until I seen recall

    Model
    LS-15
    Bought from
    best buy
    Where
    glenolden, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  15. No one hurt

    Made Aug 8, 2013, sent to the company Sep 5, 2013, published by CPSC Sep 19, 2013

    The product, in the report: HP A/C Adapter for laptop computer

    Caller’s wife purchased laptop for him in 2007 and he had no problems with it until August 8th, 2013 when the a/c adapter caught fire. Caller and his wife had been watching television shows through his computer. They had been watching these shows for a couple of hours when there was a huge spark that came out of the adapter. The caller grabbed the adapter, unplugged it then ran it outside.

    There are no injuries or property damages being reported Caller contacted the manufacturer August 8th, 2013 and was advised that there is nothing they can do because it is not on warranty and not recalled.

    Model
    Regulator Model Series - PPP009H
    Serial number
    F12921024007277
    Bought from
    HP
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Aug 9, 2011, published by CPSC Aug 30, 2011

    The product, in the report: The power supply cord for my laptop.

    The outer coating of my laptop power cord melted on the end that plugs into my computer.

    Model
    463554-001
    UPC
    ct: wacmb0cbmwj77g
    Bought from
    www.hp.com
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jun 18, 2011, published by CPSC Jul 12, 2011

    The product, in the report: HP Compaq AC Adapter 19V 4.74A 90W PPP012L-E

    I ordered a laptop charger, model # HP Compaq AC Adapter 19V 4.74A 90W PPP012L-E from an Amazon.com seller - Triangle World. The Amazon order number was [REDACTED]. The charger arrived June 11th, and I have been using it for one week. Today, I smelled smoke, the charger had overheated and failed, and is visibly discolored and slightly warped. This unit is a potential fire hazard and may be a potential counterfeit product. I filed a claim with Amazon and let them know I would be filing a complaint with the CSPC.

    I kept the charger in case the CSPC wanted to examine it. I will be travelling to Europe on June 19th - June 30th and can be reached on my mobile [REDACTED] [REDACTED] [REDACTED] [REDACTED]

    Model
    PPP012L-E
    UPC
    CT :56A550ALLPB4F9
    Serial number
    JY558
    Bought from
    Triangle World
    Bought
    Jun 4, 2011
    Where
    PIttsburgh, Pennsylvania: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand HP, made or sold by Hewlett-Packard Company
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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