Hewlett Packard electric wiring
12 reports to CPSC, the latest made May 12, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 12reports to CPSC
- May 12, 2015the latest report was made
- Feb 7, 2012the earliest
- 11with the company’s comments
- Brand
- Hewlett Packard
- Maker
- Hewlett-Packard CompanyMakers, importers or sellers, as the reports name them
- Product
- Electric wiringNot panel boards or outletsCPSC’s product type: Electric Wire or Wiring Systems (Excl Panelboards Recept (code 4062), in Home Maintenance and Structures: Electrical Systems
Other ways the reports write the brand (5)
“Hewitt Packard”, “Hewlett-Packard (HP)”, “Hewlett-Packard AC POWER CORD”, “Hewlett-Packard/Compaq” and “Hewlit Packard”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2015 | 1 |
| February 2015 | 1 |
| November 2014 | 1 |
| October 2014 | 2 |
| August 2014 | 4 |
| February 2013 | 1 |
| March 2012 | 1 |
| February 2012 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 7 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Hurt, no treatment Made May 12, 2015, sent to the company May 20, 2015, published by CPSC Jun 4, 2015
The product, in the report: LS15 charger for laptop
high temperature leading to possible fire and thermal injury risk to product already recalled. Company does not respond and has made the recall unnecessarily difficult. The product is:
“HP Notebook PC AC Power Cord Safety Recall and Replacement Program
On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for certain AC power cords used with AC adapters distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. These AC power cords have the potential to overheat, posing a fire and burn hazard. The affected AC power cords were shipped with products and accessories sold from September 2010 through June 2012. HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.”
The company has failed to respond to two emails over the last 12 months requesting my charger (properly identified) be replaced. The charger continues to malfunction.
- Model
- LS15
- Bought from
- Best Buy, Arizona
- Bought
- May 1, 2013
- Where
- Sun City, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 58, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlit Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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First aid Made Feb 25, 2015, sent to the company Mar 6, 2015, published by CPSC Mar 20, 2015
The product, in the report: The cord charger used with my HP 2000 laptop overheats and causes burns.
I have been using my laptop HP Notebook 2000 using the cord provided. I noticed that my hands were red and burning but did not know why. I bought Aloe Vera, sunscreen, and other burn ointments, but it kept staying red and painful. I finally associated it with the notebook being hot and the air being hot, so got a stand with a cooling fan, thinking it was the laptop. This also did not work, so I started wearing leather gloves with touch fingers thinking my hands were just ultra very sensitive. Finally, I called my landlady numerous times, thinking her internal wiring was old and causing overheating. In fact she was about to schedule an electrician. I never realized it was the cord itself that could be the cause of all this, though it does get hot. I thought that is just how it gets. I am so glad I found out and hope the new cord will eliminate the problem, though at this time my hands are still red, and though I wear gloves. I do my bills online and need to use the notebook constantly. I appreciate this coming to light and look forward to having protected use henceforth. I hope the problem goes away as my daughter kept saying to have a doctor see it, and I was due for an appointment so would have shown her it, also. Thanks!
- Model
- HP 2000 cord
- UPC
- CT:WBGSV0ADDZ21LV
- Serial number
- CT:WBGSV0ADDZ21LV
- Bought from
- HP
- Where
- Brooklyn, New York: Home/
Apartment/ Condominium - Who was involved
- Age 67, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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No one hurt Made Nov 5, 2014, sent to the company Nov 17, 2014, published by CPSC Dec 3, 2014
The product, in the report: the product is for HP made in china.other details are below CT:WBGSU0BHH2M5LM.input is 100-240v-1.7 A 50-60HZ OUT PUT:18.5=3.5 A 65W
Attention: Important Product Safety Notification Regarding Your Amazon.com Order (#[REDACTED]).
first and for most i would like to thank amazon for coming to ma aid quickly.form the time i bought this item the ac adapter has been over heating badly.it even caused an electrical fault in ma house.i have been trying to reach amazon for help not until 0n 17/10/14 when they informed me to contact you and take measures to stop using the AC Adapter , sort out my problem.what pains more is that at time the laptop i bought is not the one i was sent.below is the copy of the email amazon sent me: Greetings from Amazon.com.
We have learned of a potential safety issue regarding certain product(s) that our records indicate you purchased through the Amazon.com website:
HP 15.6” Laptop 4GB 500GB | 200-2c27cl
More details, including what you should do and where you can seek assistance, can be found in the following notification: http://www.cpsc.gov/en/Recalls/2014/Hewlett-Packard-Recalls-Notebook-Computer-AC-Power-Cords/
If you purchased this item for someone else, please notify the recipient immediately and provide them with the information concerning these issues.
We regret any inconvenience this may cause you but trust you will understand that the safety and satisfaction of our customers is our highest priority.
Thanks for shopping at Amazon.com.
Sincerely,
Customer Service Amazon.com www.amazon.com
so please help me sort out this issue as soon as possible. yours [REDACTED]
- Model
- regulatory Model:series PPP009H
- Serial number
- S/
N F12921217007258 - Bought from
- AMAZON
- Where
- Mwansabobwe, Zambia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hewlett-Packard AC POWER CORD, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 17, 2014, sent to the company Oct 27, 2014, published by CPSC Nov 19, 2014
The product, in the report: Replacement AC Power Adapter
I purchased a replacement power cord from Amazon.com for a HP/Compaq laptop. (I had lost the previous cord).
I had the cord for approximately 3 days, and after leaving it plugged in to charge the battery, I came home from work and lifted the cover of the laptop to power it on.
With in seconds, the computer started to smoke and my fiancee noticed a oraange glow from the back of the computer. I immediately pulled the cord from the wall and stepped away.
I did not report this previously, as I mistakenly assumed the problem was with my laptop. It ruined my laptop, but I was happy to have been home when the incident happened.
- Bought from
- Amazon.com
- Bought
- Aug 10, 2014
- Where
- Madison, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 25, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Hewlett-Packard/
Compaq, made or sold by Hewlett-Packard Company - How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Oct 16, 2014, sent to the company Oct 24, 2014, published by CPSC Nov 7, 2014
The product, in the report: Hewlett-Packard Notebook Computer AC Power Cord for HP Pavillion dv74060-us 17.3 Inch Laptop
The AC Adapter caught fire and began to burn the AC power plug, the table where the laptop was and the laptop. Causing several burn-marks on the wall, destroying the laptop for complete, the outlet and the AC cable itself. We had to wash and clean the burn marks of the wall with an hydro jet, repaint it, substitute the AC outlet and 12 meters of cable, the laptop was completely destroyed and the table where the laptop was had to be disposed because it got unusable.
- Model
- HP Pavilion dv7-4060us 17.3-Inch Laptop
- UPC
- 885631424483
- Serial number
- (S)CNF03229B1
- Bought from
- Amazon
- Bought
- Oct 8, 2010
- Where
- Valencia, Venezuela: Home/
Apartment/ Condominium - Who was involved
- Age 17, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No one hurt Made Aug 28, 2014, sent to the company Sep 8, 2014, published by CPSC Sep 22, 2014
The product, in the report: Original HP AC Power Adapter Charger For HP G71-333CA
The cord was plugged into the outlet and into my laptop and I heard a popping noise. Upon inspection, I discovered the area where the cord attaches to the small adaptor box was burnt and frayed. It was no longer functional and I threw it away.
- Bought from
- Tyso USA
- Bought
- Nov 21, 2013
- Where
- Waynesboro, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 28, 2014, sent to the company Sep 8, 2014, published by CPSC Sep 29, 2014
The product, in the report: Laptop charger three prong black
Was using the cord as directed and one day noticed that the plastic covering was coming off. A few days later, I plugged it in and a spark and flame came out.
- Bought from
- Amazon
- Where
- Champaign, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 24, Male
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
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Seen by a doctor or nurse Made Aug 26, 2014, sent to the company Sep 4, 2014, published by CPSC Sep 18, 2014
The product, in the report: Its was Hewitt Packard power cord LS-18
My daughter was working on her laptop for school and started complaining about her leg burning and she ended up at the doctors with third degree burns on her leg
- Model
- CT: WCNXB0A3G4BC7P
- Serial number
- F220881306015829
- Bought from
- Walmart
- Bought
- Jan 4, 2014
- Where
- Mountain City, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 15, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Hewitt Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
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No one hurt Made Aug 4, 2014, sent to the company Aug 12, 2014, published by CPSC Aug 26, 2014
The product, in the report: Laptop power adapter cable
I was attempting to charge my HP dm4-1253cl laptop computer from a wall outlet when I noticed that no charging was concurring. I unplugged the computer, adjusted the connection between the computer and the power cable, and the power adapter connection to make sure that everything was connected correctly. Once I replugged the computer into wall socket, I heard a loud buzzing and the immediately the power adapter box on the power cable caught fire between the box and the cord leading to the wall outlet. I unplugged the cable from the wall as quickly as possible, but significant burn damage to the carpet the power adapter occurred. Because there was no scorching on the wall outlet, the fire was NOT due to a power surge (and no other equipment was damaged during this event), but a defect in the electronics. Because the computer is no longer under warranty, HP has declined any service.
- Model
- dm4-1253cl
- Serial number
- CNU1042CJD
- Bought from
- Costco
- Bought
- Mar 7, 2011, about then
- Where
- Huntington, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 36, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Feb 7, 2013, sent to the company Feb 15, 2013, published by CPSC Mar 4, 2013
The product, in the report: Hewlett-Packard HP 65W Charger for a HP Pavilion dv6500t laptop.
I was using an HP dv6500t laptop when I smelled an acrid burning odor. I looked around for the smell and hearing this clicking noise. found the source was my laptop ac adapter, which I picked up to investigate. Once I picked it up, the cord began sparking and caught on fire, at which point it frayed. I immediately went to the wall and unplugged it, after which the fire went out quickly but generated a lot of smoke which I had to open a window to air out.
Apparently there are a lot of customer reviews on online merchants about these power adapters or batteries overheating or in some instances catching on fire. A quick look on google also reveals some news articles in which houses have burned down due to battery fires. I believe this is extremely dangerous and anyone still using these laptops should be aware. I have replaced this adapter several times due to the cord melting, but this is the first time it actually caught on fire and I am extremely frightened from the occurrence. I looked to see if my battery or the power adapter was on the recall list but it is not. I was lucky that I was home to witness this. I hope no one gets hurt from an incident like this.
- Model
- CT:557C65DLLQ2538
- Serial number
- 68143257
- Bought from
- HP.com
- Bought
- Jan 19, 2011, about then
- Where
- Lake Forest, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Hewlett-Packard (HP), made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Mar 16, 2012, sent to the company Mar 23, 2012, published by CPSC Apr 6, 2012
The product, in the report: http://www.amazon.com/1-58amp-Adapter-Charger-Compaq-Mini/dp/B0028LGEYU 19v 1.58amp Ac Adapter Charger Hp Compaq Mini 110, 210, 700, Cq10 Charger for netbooks by HP-Compaq
19v 1.58amp Ac Adapter Charger Hp Compaq Mini 110, 210, 700, Cq10
Product is a fire hazard.
I had plugged the charger in, to charge my device, and had a light blanket over it. I felt a lot of heat from my blanket, and when I reached under to find the source, I burned my finger when I touched the charger, and it even melted part of my headphones.
This is not the first time this has happened. Has happened numerous times, and is just getting worse.
- Model
- NA374AA#ABA
- Where
- Waterford, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 21, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Feb 7, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012
The product, in the report: A/C adapter (CT: 592C40EMFUT1JW) for HP Pavilion dv6000 laptop. Note: This is not pertaining to the HP battery pack recall already in place for this model. This complaint refers to the external A/C adapter that is plugged into the laptop and plugged into the wall. My internal battery did not have the correct codes to fall under the recall, and it was not overheated during this incident. I’m referring strictly to the A/C adapter.
I own a HP Pavillion dv6000 laptop. I hadnt used it in several months because I bought a new HP laptop recently. I put a DVD in to view and after less than 10 minutes into the DVD, I went to pickup the AC adapter external battery pack to move the whole laptop from the table to the floor and nearly burned my hand on the battery pack, so I quickly put it back down on the table and as I put it back down on the table I was burned by the end of the cord that enters the A/C pack. The cord just outside of the adapter was very very hot. I could smell burning electrical wires and hear a buzz or sizzle coming from inside the A/C adapter. I quickly unplugged the adapter from the laptop and shut down the laptop for fear of a fire. I visited this site to see if this product had been recalled, but they only thing HP has recalled on HP dv6000 laptops was the internal battery, and NOT the A/C adapter that you plug into the wall. This is a major fire hazard. You can see where the cord has started to melt. If I left my laptop unattended it most certainly would have caught fire. After only 10 minutes of a DVD playing the adapter was sizzling inside, and too hot to touch. If the whole movie played unattended my house wouldve burned to the ground! My internal battery is one of the non-recalled batteries CT: 6294102AXUWBJK, this internal battery was not hot at all during operation. Only the external A/C adapter battery pack and the thin cord leading from the laptop to the A/C adapter was extremely hot. The thicker cord going from A/C adapter to the wall outlet was just warm.
My A/C adapter number is: CT: 592C40EMFUT1JW.
- Model
- HP Part No. 380467-001
- Bought from
- Best Buy
- Bought
- Aug 24, 2007, about then
- Where
- Parkton, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Hewlett Packard, made or sold by Hewlett-Packard Company
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.