Dell electric wiring
7 reports to CPSC, the latest made Aug 28, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 7reports to CPSC
- Aug 28, 2015the latest report was made
- Jul 3, 2011the earliest
- 0with the company’s comments
- Brand
- Dell
- Makers
- Dell Inc., LITE-ON TECHNOLOGY CORPORATION and Lite-On Trading USA, IncMakers, importers or sellers, as the reports name them
- Product
- Electric wiringNot panel boards or outletsCPSC’s product type: Electric Wire or Wiring Systems (Excl Panelboards Recept (code 4062), in Home Maintenance and Structures: Electrical Systems
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2015 | 1 |
| February 2015 | 1 |
| September 2014 | 1 |
| January 2013 | 1 |
| October 2012 | 1 |
| May 2012 | 1 |
| July 2011 | 1 |
How badly anyone was hurt
- Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 4 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Aug 28, 2015, sent to the company Sep 8, 2015, published by CPSC Sep 22, 2015
The product, in the report: Dell Power Supply Cord from Inspiron 7720 Dell Lab Top KTL. SU10462-12004 I.T.E Power Supply Level 3
Sometime after April 2015, I was going to do some homework on my Dell Inspiron Lab Top and went to plug in my power supply to the wall and felt an electric shock near my palm. I had quickly notified my dad about this and he instantly came over to look at what I was shocked from. He had noticed that the copper wires were exposed on the male plug end of my power supply; the end that you would plug into the 120 volt residential receptacle. At that point my dad had to locate the circuit breaker to shut off the power. He then removed the plug from the wall and noticed the insulation over the copper wires where they meet the male plug end of my power supply, the insulation was cracked allowing the bare copper wire meaning the hot and neutral wire were exposed without any protection. My dad told me to no longer use that cord; I told him that I had to finish my work, which at that time he had an older lab top that he was not using, therefore we swapped out that part of the power supply. My dad had said to contact Dell to see if there is an exchange or warranty being that the item itself is only 2years old. My sister and I received our lab tops as graduation gifts around September 2012 but Dell tells us they are out of warranty to just buy new ones. My sister too, we found a crack in the insulation on her power supply also on the 120 volt side. My sister is currently using one of my mom’s old cords that appear to be much heavier as I am using one of my dad’s. My main complaint here is my sister’s and my lab top computer and power supply’s were received on around September 2012 and here my incident occurred on March 2015 but currently our units are only about 3 years old and now I am using my dad’s 10 year old cord, we have a 15 year old vacuum and a 20 year old iron all that the cords are in perfect shape no breaks or cracks nothing. I personally cannot believe that no one else has had this problem with the very light gauge wire and what appears to be minimal insulation on our damaged cords. Dell should at least make a replacement cord available because my power supply works just fine. The inlet voltage side of the power supply that cord is removable. It has a male on one end and female on the other similar to an extension cord. My most serious concern is that I was shocked from the cord and is worried that someone younger than me may carelessly get electrocuted. My sister and I are 20 something twin college students and take very good care of our belongings.
- Model
- Model No. LA130PM121
- Serial number
- CN-0VJCH5-72438-26J-05BF-A00
- Bought from
- DELL
- Bought
- Aug 1, 2012, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 21, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand DELL, made or sold by Dell Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 4, 2015, sent to the company Feb 12, 2015, published by CPSC Mar 2, 2015
The product, in the report: Power adapter for laptop.
For a few weeks now, sometimes when I touch my laptop on any part, I will receive a mild shock. The power adapter has wires that are just starting to become exposed.
SN: LA130PM121
- Model
- LA130PM121
- Bought from
- Micro Center, Ohio
- Bought
- Feb 1, 2013, about then
- Where
- Columbus, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 30, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dell, made or sold by Lite-On Trading USA, Inc
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Sep 9, 2014, sent to the company Sep 17, 2014, published by CPSC Oct 1, 2014
The product, in the report: Power supply for Dell laptop computer. Complaint is bare wires are showing and its maybe 2 years old.
Electric shock from device. Early this morning I went to unplug my DELL laptop computer. I grabbed the power supply from the floor and received a slight shock. I immediately removed the plug from the wall outlet to prevent further harm. I brought this incident to my father’s attention. We than looked over and found bare wires on the line voltage side of the power supply. He had said to discontinue using that and to report the incident. My DELL computer and power supply is less than 2 years old, if that, and to see the wires pulling out of the plug (removed end of power supply) seems to be, to us, a material defect. My father’s computer and power supply is well over 10 years old and this to date, has never happened. My power supply actually has exposed wires on the line voltage side of the unit. My concern is to prevent harm to any other people or property. I have photos if necessary. Please contact me.
- Model
- LA130PM121
- Bought from
- Online order
- Bought
- Aug 1, 2012, about then
- Where
- East Leroy, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 20, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dell, made or sold by Dell Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No incident, no one hurt Made Jan 15, 2013, sent to the company Feb 5, 2013, published by CPSC Feb 28, 2013
The product, in the report: Detachable 120v power cord to Dell AC/DC power adapter for Inspiron 17R Notebook computer. Power Cord Identification: Honglin HL-052 7A 125v, E254927. Power Adapter Identification: Model: DA130PE1-00 Dell P/N: WRHKW, REF. NO: ADP-130DBD, other marking: CN-OWRHKW-48661-266-8MDQ-A01
On the AC/DC adapter, the plastic/rubber insulation on the 120v cord cracked and separated at the location where it enters/connects with the molded strain relief. This creates a 1/8”+ length where both copper conductors (live and ground) are exposed. This would easily allow a narrow foreign object (e.g. paperclip, etc.) to bridge both conductors and create a short. It could also easily allow for a finger to touch both conductors if the cord was bent back.
This product was purchased new on August 15, 2012 - it is less than six months old and has not been exposed to any harsh or unusual handling or storage.
- Model
- Honglin HL-052 7a 125v e254927; da130pe1-00
- Bought from
- Costco.com
- Bought
- Aug 15, 2012
- Where
- Ann Arbor, Michigan: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dell, made or sold by Dell Inc.
- How badly, in CPSC’s words
- No Incident, No Injury
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No one hurt Made Oct 13, 2012, sent to the company Oct 22, 2012, published by CPSC Nov 5, 2012
The product, in the report: Dell 90W AC Adapter PA-10 Family DP/N: DF315 PA-1900-02D3 Model No: LA90PS1-00
My laptop power adapater / supply is overheating and making noise. There is a melted area on my Dell 90W-AC Power Adapter and it gets really hot when using. It has always ran hot, but the fact that the casing is melted seems un-safe. I am concerned that it could have started a fire.
- Model
- LA90PS1-00
- Bought from
- Dell
- Bought
- Jul 14, 2008
- Where
- Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 34, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dell, made or sold by LITE-ON TECHNOLOGY CORPORATION
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 10, 2012, sent to the company May 17, 2012, published by CPSC Jun 1, 2012
The product, in the report: DELL Plug In Class 2 Transformer, Model D12-50 Black (2”x2.5”x1.5”) 80” long Input: 120V 60Hz 15W Output: 12VDC 500mA
Product: DELL AC power adapter Model NO: D12-50 Input: 120V 60Hz 15W Output: 12VDC 500mA
Power adapter was being used with a pair of DELL speakers model no: A215
On 5/10/2012 I was informed by an employee that her power supply for her speakers was burning hot. Upon inspection, the ac adapter had melted its casing and burned a dark area (2”x3”) into the linoleum floor underneath it.
- Model
- D12-50
- UPC
- I don’t know
- Serial number
- 0906C
- Where
- Naples, Italy: Mobile/
Manufactured Home - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand DELL, made or sold by Dell Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jul 3, 2011, published by CPSC Jul 26, 2011
The product, in the report: Dell AC power charger for laptop Model LA90PS1-00
AC power charger for Dell laptop sparked and smoked almost catching my pants on fire while laptop was sitting on my lap. small burn to leg from one of the sparks. There is no visual damage to the power cord. Cord shorted out at laptop connection.
- Model
- LA90PS1-00
- Serial number
- CN-ODF315-71615-822-1761
- Bought from
- Dell
- Bought
- May 1, 2008, about then
- Where
- Ashburn, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 48, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dell, made or sold by Dell Inc.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.