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Pass & Seymour electrical outlets

4 reports to CPSC, the latest made Nov 28, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Nov 28, 2020the latest report was made
  • Oct 18, 2014the earliest
  • 0with the company’s comments
Brand
Pass & Seymour
Makers
Legrand / Pass & Seymour and Legrand WiremoldMakers, importers or sellers, as the reports name them
Product
Electrical outletsCPSC’s product type: Electric Outlets or Receptacles (code 4061), in Home Maintenance and Structures: Electrical Systems
Other ways the reports write the brand (2)

“Pass & Seymour/ Legrand” and “pass and seymour”

By month

1 report from December 2019 to November 2020; the most in November 2020, 1. 3 earlier reports, since October 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20201
May 20181
June 20151
October 20141

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 2 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 28, 2020, sent to the company Dec 29, 2020, published by CPSC Jan 13, 2021

    The product, in the report: pass and seymour gfci receptacle

    seymour and pass gfci receptacle had an electrical fire

    Where
    leawood, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand pass and seymour, made or sold by Legrand Wiremold
    How badly, in CPSC’s words
    Incident, No Injury
  2. Seen by a doctor or nurse

    Made May 21, 2018, sent to the company May 30, 2018, published by CPSC Jun 13, 2018

    The product, in the report: 250 Volt 20 AMP L6-20-R WC596/81-1 NEMA PS Pass & Seymour CU wire only Made in Mexico

    Firefighter received electrical shock while using junction box fed by generator to power box fan. Firefighter was able to plug 125 Volt 20 AMP twist lock plug in a 250 Volt 20 AMP twist lock receptacle. The 250 Volt 20 AMP L6-20-R twist lock receptacle is made of a material which after use had worn and expanded allowing the plug to be inserted in the wrong orientation. This wrong orientation allowed the ground blade of the 125 Volt 20 AMP twist lock plug to be inserted into the “Phase” blade of the 250 Volt 20 AMP twist lock receptacle. This caused the metal frame of the box fan to become energized. When firefighter touched the metal frame of the box fan and the junction box fed by the generator the shock occurred.

    Model
    WC596/81-1
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Pass & Seymour, made or sold by Legrand Wiremold
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  3. No one hurt

    Made Jun 9, 2015, sent to the company Jun 17, 2015, published by CPSC Jul 9, 2015

    The product, in the report: Pass & Seymour/ Legrand Electrical Devices: outlets & wall toggle switches (both 2-& 3-way)

    My first indication of problem was after closing/ prior to move-in, when I pulled a vacuum cleaner plug from upstairs receptacle, and it appeared “wiggly”. Removing the plate revealed cracked plug (very evident from the picture, indicative of over 50 such outlets). I replaced “on my own”, thinking the seller’s move-out may have bashed furniture into the plate (no damage to the plate itself). Being an engineer, and prone to “situational awareness”, this sensitized me to plugs, and subsequent plug-in/ plug-out on various outlets revealed the same problem. I was prepared to replace several plugs, when an outside Electrician I hired (to rehang an 18’ entry chandelier, replace timer switches on outside lites, and consolidate switches in bedroom and covering w/ blanking plate to gain more wall space for dresser), encountered cracked outlets AND switches (both 2 & 3-way) in the process of his work. He replaced the ones he worked on, but this sensitized me to the problem which I deemed epidemic, and I contacted Howard County Electrical Inspection, sidestepping original installing electrician, CECO (Catonsville Electric Co.), sub-contractor to Pulte-Builders (GC). Their Chief Inspector, [REDACTED], came for a “look-see”, and called CECO, who took an immediate interest. They scheduled a work-session on Saturday (can you say: “overtime” -- such was their urgency to get this problem behind them) w/ 2 journeyman electricians, supervisor, and proprietor, replacing ALL outlets and selective switches (>30).

    I deem P&S/ Legrand negligent for not issuing a RECALL -- they were very aware of problem, linking it to manufacturing process deficiencies. (think: GM ignition key locks & Takata air bags) I flagged/ alerted other occupants in our development (45 units), most of which had replaced outlets on their own, deeming the occurrence “onezies”. Under P&S auspices, CECO was authorized to replace defective devices. My angst is that when the journeymen electrician pulled out a switch/ outlet, and it appeared OK, the process of pushing it back into the J/B could have exacerbated the defective devices, and they cracked upon reinserting them. I was pushing for TOTAL replacement, but other homeowners bragged they had only a few bad devices. The ones not replaced are ticking time-bombs. Subsequent alerts to Howard County Inspection & Fire Dept. met with deaf ears. U.L. issued a case #, but claimed they didn’t have jurisdiction to initiate a recall, instead recommending me kicking this up to Consumer Products Safety Commission (CPSC) ... you haven’t heard the end of this yet.

    During the Home Inspector’s inspection, he diligently plugged his tester into numerous outlets (checking only for polarity), and wasn’t sensitized to the cracked outlet problem. Apparently all were sufficiently intact that they didn’t register a fault, but had he wiggled them, or removed a sampling of wall plates looking for a problem, he would have made the discovery.

    Bought from
    Electrical Supplier, Maryland
    Bought
    Jun 12, 2007
    Where
    Ellicott City, United States: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Pass & Seymour/ Legrand, made or sold by Legrand / Pass & Seymour
    How badly, in CPSC’s words
    Incident, No Injury
  4. Not said

    Made Oct 18, 2014, sent to the company Oct 27, 2014, published by CPSC Nov 19, 2014

    The product, in the report: 2 plug Electrical Outlet

    Electrical outlet smoldered and began to incipiently burn (melted). The outlet (2 plugs) was not connected to any device at the time and the circuit had one appliance on it at the time (kitchen waffle maker in another room). The outlet is rated for 15A/125V and was on a 15A home circuit at the time. The outlet is labeled “PS 15A 125V”. It is believed to be manufactured by Pass & Seymour. The outlet and pictures are available for inspection.

    Where
    Fulshear, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Pass & Seymour, made or sold by Legrand / Pass & Seymour
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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