IKEA cabinets, shelves and racks
17 reports to CPSC, the latest made Sep 23, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 17reports to CPSC
- Sep 23, 2026the latest report was made
- Apr 9, 2012the earliest
- 17with the company’s comments
- Brand
- IKEA
- Maker
- IKEA North America Services, LLCMakers, importers or sellers, as the reports name them
- Product
- Cabinets, shelves and racksIncluding room dividersCPSC’s product type: Cabinets, Racks, Room Dividers and Shelves, Nec (code 4056), in Furniture, Furnishings & Decorations: Storage & Organization
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2026 | 1 |
| January 2022 | 1 |
| October 2021 | 1 |
| September 2020 | 1 |
| March 2019 | 1 |
| December 2018 | 1 |
| September 2018 | 1 |
| April 2018 | 1 |
| February 2018 | 1 |
| November 2017 | 2 |
| July 2016 | 1 |
| May 2016 | 2 |
| September 2015 | 1 |
| June 2015 | 1 |
| April 2012 | 1 |
How badly anyone was hurt
- First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 10 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Sep 23, 2026, sent to the company Sep 28, 2026, published by CPSC Oct 13, 2026
The product, in the report: IKEA BOAXEL clothes rail, anthracite, approximately 31.5 inches long, article 70575589. It is part of the wall mounted BOAXEL closet storage system and is designed for hanging clothing. The rail attaches to BOAXEL brackets using two small metal attachment fittings that connect the rail to the support brackets. The affected installation also included an anthracite BOAXEL metal shelf, article 20575600, and a BOAXEL bracket, article 10575587. The clothes rail attachment fittings were the primary components that bent and failed.
After approximately one day of normal use, an IKEA BOAXEL clothes rail failed unexpectedly. The rail, article 70575589, is rated for a maximum load of 55 lb. The clothing on the rail weighed approximately 40 lb and was normally distributed.
The wall uprights and wall fasteners remained securely attached and undamaged. The apparent point of failure was the small metal attachment fittings that connect the clothes rail to the BOAXEL brackets. These fittings physically bent and deformed under load.
When the fittings failed, the loaded clothes rail and clothing fell. The failure also caused the adjacent metal shelf, article 20575600, to come down and bend at its attachment point. One BOAXEL bracket, article 10575587, also disengaged during the collapse.
No one was injured, but the sudden collapse involved approximately 40 lb of clothing along with a metal rail, metal shelf, and hardware. I am reporting this because the system failed after only one day of use and below the manufacturer published load limit, creating a potential injury hazard if a person or pet had been underneath it.
- Model
- BOAXEL Clothes Rail - Article 70575589
- Serial number
- article number 70575589
- Bought from
- www.ikea.com
- Bought
- Jan 2, 2026, about then
- Where
- Verona, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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Hurt, no treatment Made Jan 23, 2022, sent to the company Jan 25, 2022, published by CPSC Feb 8, 2022
The product, in the report: Ikea BOAXEL closet system includes hundreds of pieces including but not limited to: BOAXEL Shelf, white31 1/2x15 3/4 “ 904.487.36 BOAXEL Shelf, white23 5/8x15 3/4 “ 704.487.37 BOAXEL Wall upright, white78 3/4 “ 804.487.32 BOAXEL Suspension rail, white32 1/2 “ 104.487.40 BOAXEL Clothes rail, white23 5/8 “ 904.487.41 BOAXEL Bracket, white15 ¾ “ 604.487.33 BOAXEL Mesh basket, white23 5/8x15 3/4x5 7/8 “ 204.487.49 BOAXEL Mesh basket, white31 1/2x15 3/4x5 7/8 “ 904.586.07
We have installed the Boaxel shelving system provided by IKEA per their instructions. The Boaxel system is a closet system that is installed by the customer. We are using the system the same way as it was designed with their online system - a mix of hanging clothes, drawers, shelves. The system has just fallen off the walls, damaging the interior of our home, but also could have absolutely crushed a child or seriously injured an adult. Every piece of the system from the vertical and horizontal brackets to the shelves, drawers and all of our belongings have fallen. We have multiple systems in our home and have immense fear for our safety at this point and extreme frustration from the lack of support and response from IKEA as well the time and finances lost in the prep work as well as the damages to our home and the product.
- Model
- See #1 with all names and numbers
- UPC
- See #1
- Serial number
- See #1 for Ikea article numbers
- Bought from
- Ikea
- Bought
- Dec 19, 2021, about then
- Where
- Raleigh, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 29, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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Hurt, no treatment Made Oct 2, 2021, sent to the company Oct 6, 2021, published by CPSC Oct 21, 2021
The product, in the report: https://www.ikea.com/us/en/p/vittsjoe-shelf-unit-black-brown-glass-20213312/ Shelf unit, black-brown/glass39 3/8x68 7/8 “
Last night the glass shelf on one of our IKKA VITTSJÖ shelving unit smashed on its own. We were not near it and there didn’t appear to be any cracks/chips in the glass beforehand. It just spontaneously exploded, glass all over the living room.
- Model
- Article Number 202.133.12
- Bought from
- IKEA
- Bought
- Jan 15, 2019, about then
- Where
- Brooklyn, New York: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No incident, no one hurt Made Sep 28, 2020, sent to the company Oct 28, 2020, published by CPSC Nov 12, 2020
The product, in the report: Ikea KALLAX bookshelf. The shelf itself didn’t fail, the ANCHORS IKEA gave us for it failed!! We thought it was safe. It could have SEVERELY injured one of my babies. The bunk bed prevented it from falling to the ground. My husband took it down that night.
In the fall of 2017 I installed an IKEA KALLAX shelf in my daughter’s bedroom. All fasteners were used with large anchors put into the drywall. The shelf has 4 cubbies. One cubby had a little keepsake box (virtually empty, maybe a pound), one had a basket of bibs (maybe 5-7 lbs?), one had baby blankets (7-10 lbs max), and the last had some baby clothes (5-7 lbs).
On June 9, 2020 the shelf came unattached from the walk and fell in my children’s (Now I have 2) room dumping everything on the shelves. THANKFULLY, I was the only person home. I was in the living room when it happened but heard the crash. No injuries occurred because of this.
- Model
- KALLAX (anchors provided)
- Bought from
- IKEA
- Bought
- Jul 1, 2017, about then
- Where
- Huntsville, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 0, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- No Incident, No Injury
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First aid Made Mar 20, 2019, sent to the company Mar 27, 2019, published by CPSC Apr 10, 2019
The product, in the report: BILLY NNN bookcase 11001
We purchased the BILLY bookcase (Article #00263850) and put it together. After assembly we attempted to secure it to the wall using the provided brackets and the gap between the wall and the unit was too large for the included brackets. The bottom of the bookcase was cutout to make room for the baseboard of the wall however it didnt fit our standard baseboard and so it wasn’t stable. An empty bookcase ended up toppling onto my 3 year old after a chair we used to keep it up was moved. We had to go to another store and purchase larger brackets (4” brackets) in order to secure the bookcases to the wall. When I called IKEA to make them aware of this situation, they blamed our crown molding and told us that we needed to cut the crown molding out of the wall in order for it to fit. Although none of these details are included anywhere in the instructions or in the store or in the advertisements for this item. According to IKEA, the only time this issue is communicated is when you purchase in home installation. This is unacceptable and extremely dangerous. If IKEA provided larger brackets and/or communicated these potential complications with consumers this hazard would be prevented.
When
- Model
- BILLY NNN bookcase
- Serial number
- 00263850
- Bought from
- IKEA, North Carolina
- Bought
- Mar 14, 2019
- Where
- Gray Court, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 3, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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No one hurt Made Dec 11, 2018, sent to the company Feb 4, 2019, published by CPSC Feb 27, 2019
The product, in the report: Ikea mirrored medicine cabinet with blum hinges
Mirror door separated from tthe rest of the medicine cabinet posing a laceration hazard. could have shattered all over the bathroom floor. it looks like, with time and moisture, the glue no longer bonds the hinge to the medicine cabinet door and all hinges have begun to separate from the door
- Where
- santa barbara, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Sep 14, 2018, sent to the company Sep 24, 2018, published by CPSC Oct 16, 2018
The product, in the report: item is a four shelf glass enclosure with glass door for nick knacks or other items. Ikea describes it as a Detolf
PurchItased a glass ornament case from Ikea in Round Rock, Tx. Item is called a Detolf, Article number 10119206. The item has for glass side, approximately 2 feet wide by 6 feet high. When attempting to connect the left side glass panel t the rear glass panel using the plastic connectors, the left side panel shattered into thousands if not millions of glass fragments.
- Bought from
- Ikea
- Bought
- Aug 28, 2018
- Where
- Hutto, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 69, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Apr 18, 2018, sent to the company Apr 26, 2018, published by CPSC May 10, 2018
The product, in the report: DETOLF Glass-door cabinet, black-brown With a glass-door cabinet, you can show off as well as protect your glassware or your favorite collection. Size: 16 3/4x64 1/8 “
We purchased three DETOLF glass cabinets in May 2014, and until last week, they worked perfectly to display our collectibles. When my husband walked into our den last Tuesday, he found one of the glass walls of one of the cabinets had shattered. There was no obvious cause; nothing fell or seemed out of place other than a small lightweight figure fallen over in the affected cabinet, which probably happened after the fact. It apparently was spontaneous. Our baby’s sleeper was located in front of the cabinet and was covered in glass. It took hours to clean up all the glass. We disassembled and removed all three cabinets because we no longer feel safe having them in our house.
- Model
- DETOLF
- Serial number
- 101.192.06
- Bought from
- IKEA, Florida
- Bought
- May 18, 2014
- Where
- Windermere, Florida: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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First aid Made Feb 11, 2018, sent to the company Feb 20, 2018, published by CPSC Mar 6, 2018
The product, in the report: IKEA Hemnes glass door cabinet with 3 drawers ($399)
I purchased two of these cabinets about 4 years ago. I recently placed 2 wine glasses on the top shelf of one of the cabinets and the entire shelf instantly failed in such a way that all of the wine glasses on that shelf (about 13-15 glasses) came crashing out of the cabinet towards me and down onto my floor. Normally, my small child is playing on this floor right where the glass fell, but luckily was not home at the time. The glasses shattered all over my floor, where my dog and I were standing. As this occurred, the edge of the shelf hit the top of my left eye socket and caused bruising and pain to the bone and surrounding tissue for over a week.
Method of shelf failure: The front edge of the shelf dropped past/inside the front 2 shelf supports, much like a “trap door” would open in a floor, allowing the shelf to fall forward.
Reason for shelf failure: The shelf is not deep enough to ensure it remains positioned on the front 2 shelf supports, and the 2 front shelf supports which extend from the back of the front face of the cabinet (rather than from the traditional location of the side of the cabinet, as do the 2 back supports) do not extend into the cabinet long enough to ensure they hold the shelf.
I checked all 5 other shelves of these two cabinets and this failure mode does not occur with the other shelves because the shelves are sufficiently deep to ensure they remain on the front shelf supports.
I also noticed that the back of the shelving unit “gives” a little behind where the failing shelf sits. This could compound the problem.
- Model
- HEMNES Article Number: 503.717.72
- Bought from
- IKEA
- Bought
- Jan 1, 2012, about then
- Where
- Olney, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 46, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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Hurt, no treatment Made Nov 22, 2017, sent to the company Dec 1, 2017, published by CPSC Dec 15, 2017
The product, in the report: IKEA: Besta Top Glass panel article Number 201.965.29
IKE top glass from Besta furniture has spontaneously exploded on its own. There were no scratches or cracks on this glass. I was in another room at home when this happened I hear great “bang” and I saw the glass shattered everywhere in my bedroom, the room was empty. Some shattered glass pieces were deeply embedded into the wooden floor and hard to clean up causing injuries to my hands. The glass is high risk hazard if that was my baby room, with the crib and with infant in it would definitely cause injuries and life threat. IKEASE HAS TO RECALL AND PAY THE DEMAGES THIS IS OUTRAGES AND OTHE RPEOPLE ALREDY REPORTING SAME THINGS!!!! I purchased the top glass to protect the top furniture from any minor scratches instead its high life hazard item !!!! I understand that glass can shatter but this should all be netted glass so doesn’t exploded on people
- Model
- Besta Top Glass panel
- Serial number
- 201.965.29
- Bought from
- IKEA store
- Bought
- Jul 5, 2016
- Where
- Norwalk, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 40, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No one hurt Made Nov 20, 2017, sent to the company Nov 29, 2017, published by CPSC Dec 20, 2017
The product, in the report: Curio Cabinet appoximately 72” tall, with glass shelves, wooden top and bottom.
My husband and two sons were in the kitchen, I was in the living room, we heard a very loud explosion, we had no idea were it was, or what had happened, we were all startled, when we calmed, we investigated to find that the glass in our curio cabinet (which was in an interior hall) had exploded and shattered the shelves therefore breaking the contents of the cabinet. We could not understand why this happened, I was viewing the local news today, and heard that the same thing happened to a young man’s glass desk that was purchased at Ikea.
- Bought from
- Ikea, Michigan
- Bought
- May 5, 2014
- Where
- Detroit, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 28, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Jul 19, 2016, sent to the company Jul 26, 2016, published by CPSC Aug 18, 2016
The product, in the report: Safety issue. Last night, one of the glass display cases I bought at Ikea, exploded. Nothing touched it. It was the access door. The Ikea product code is: DETLOF. This is a link to some photos in the Microsoft cloud. https://1drv.ms/f/s!ApPoV1nATccFg-gzMM1kW6IejDdhgg . I think the case is about 5 years old and stands with other identical Ikea glass cases. I think that this is an urgent safety issue. I think the case should be replaced but the safety issue is paramount. The best contact is by return email.
Safety issue. Last night, one of the glass display cases I bought at Ikea, exploded. Nothing touched it. It was the access door. This is a link to some photos in the Microsoft cloud. https://1drv.ms/f/s!ApPoV1nATccFg-gzMM1kW6IejDdhgg . I think the case is about 5 years old and stands with other identical Ikea glass cases. I think that this is an urgent safety issue. I think the case should be replaced but the safety issue is paramount. The Ikea product code is: DETLOF. The best contact is by return email.
- UPC
- I don’t know.
- Serial number
- DETLOF
- Bought from
- Ikea
- Bought
- Jul 1, 2013, about then
- Where
- Star Prairie, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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Not said Made May 30, 2016, sent to the company Jun 7, 2016, published by CPSC Jun 28, 2016
The product, in the report: Detolf glass cabinet
I was upstairs in my house, and out of nowhere I heard a large crashing noise. I walked down the stairs to find that the IKEA detolf glass cabinet in my living room had shattered on one side. It was a roughly five foot tall panel of glass that was scattered all over the living room floor and the couch. There was nobody else around, so there is no way that it could have been anyone in my family. We have no idea why it happened, but it definitely makes me question the safety and quality of the product.
- Model
- Detolf
- Bought from
- Ikea, Stoghton, MA, Massachusetts
- Bought
- May 31, 2009, about then
- Where
- Waltham, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Unspecified
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No one hurt Made May 15, 2016, sent to the company May 23, 2016, published by CPSC Jun 14, 2016
The product, in the report: Glass-door cabinet
The tempered glass back panel on my Glass-door cabinet suddenly shattered for no apparent reason.
- Model
- Detolf
- Bought from
- Ikea
- Bought
- May 1, 2015
- Where
- Mesa, Arizona: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Sep 29, 2015, sent to the company Oct 7, 2015, published by CPSC Oct 29, 2015
The product, in the report: IKEA HEMNES Glass-door cabinet with 3 drawers, white stain
IKEA Hemnes China Cabinet with drawers - The adjustable shelves are supported on pins. We never noticed it, but it appears that the shelves over time have wiggled off of the front pins. Just now, an entire shelf full of glassware (second shelf from the top) tipped forward, pushed open the glass doors, and crashed down and shattered all over the floor, just narrowly missing my toddler who had just closed a drawer. After this incident I looked at the other two adjustable shelves and they look nearly ready to do the same. We are so lucky to have only had broken wine glasses and dishes, but this could have caused SERIOUS injuries had she been standing right underneath. This is a very popular furniture line from IKEA and I hope nobody gets hurt by this! I will include pictures of the problem area if that could help. This likely applies to all of the other storage cabinets in the Hemnes collection.
- Model
- Article Number: 702.135.93
- Bought from
- IKEA
- Bought
- Oct 15, 2013, about then
- Where
- Denver, Colorado: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Jun 22, 2015, sent to the company Jun 30, 2015, published by CPSC Jul 22, 2015
The product, in the report: Besta cabinet # 21305-1108
We have an entertainment centre from Ikea called Besta. The cabinets that hang from the wall are installed using a plastic mounting bracket that is screwed into the wall surface. The cabinet then hangs from this bracket
Today one of the larger cabinets fell approximately 3 feet crashing down onto the lower drawer system casing damage to both pieces. The safety issue is that if a smaller child had been close by, the force of the crash given the weight and bulk of this cabinet would most definitely cause injury.
Further inspection found that the plastic mounting bracket that was installed following directions failed as it cracked, broke away from the screw holding it into the wall which caused it to fall the 3 feet down onto the lower unit.
this is unsatisfactory as the cabinet held no signifant weight only 2 small photo albums and a picture frame.
- Model
- Besta
- Bought from
- Ikea, Ontario
- Bought
- Jun 1, 2011
- Where
- waterdown, Canada: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Ikea, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Apr 9, 2012, sent to the company Apr 16, 2012, published by CPSC May 7, 2012
The product, in the report: IKEA model OMNE book case OMNI and the part number of the shelf support is # 116767 and the part number of the shelves is # 401-158-29.
I have a number of book cases manufactured by IKEA the model is OMNE. The book cases began to fail almost from day one, part number 116757 would brake sending the whole book case crashing down. I got a supply of part # 116757 and have been replacing them every time the book cases come crashing down. Part # 116757 is made of plastic and can not sport much weight it needs to be made steel.
- Model
- OMNE
- Bought from
- IKEA
- Bought
- Apr 3, 2006
- Where
- Carlstadt, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 60, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand IKEA, made or sold by IKEA North America Services, LLC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.