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Glacier Bay cabinets, shelves and racks

8 reports to CPSC, the latest made Feb 9, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 8reports to CPSC
  • Feb 9, 2023the latest report was made
  • Jul 23, 2014the earliest
  • 3with the company’s comments
Brand
Glacier Bay
Makers
The Home Depot and RSI Home Products, Inc.Makers, importers or sellers, as the reports name them
Product
Cabinets, shelves and racksIncluding room dividersCPSC’s product type: Cabinets, Racks, Room Dividers and Shelves, Nec (code 4056), in Furniture, Furnishings & Decorations: Storage & Organization

By month

1 report from March 2022 to February 2023; the most in February 2023, 1. 7 earlier reports, since July 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20231
December 20181
October 20181
March 20171
August 20161
March 20151
January 20151
July 20141

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 4 CPSC: Incident, No Injury
  • Not said 2 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 9, 2023, sent to the company Mar 21, 2023, published by CPSC Apr 5, 2023

    The product, in the report: Bathroom Medicine Cabinet

    The consumer indicates that him and his wife were across the hall when they heard a loud explosion. When they checked the bathroom, they noticed that the middle door of the unit had shattered; the other two side doors were intact.

    The consumer contacted the Manufacturer and explained the situation; the representative he spoke to informed him that someone would get back to him.

    The consumer notes that he has two other same medicine cabinets in his home and is afraid they might shatter as well.

    The consumer plans on keeping his medicine cabinet for at least the next thirty days in case an investigation ensues.

    Model
    SP4588
    Bought from
    Home Depot, Utah
    Bought
    Jun 16, 2015, about then
    Where
    United States: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 3, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 14, 2019

    The product, in the report: the big door came off and cracked... glass all over bathroom

    I bought this medicine cabinet in the summer of 2018 from my local Home Depot. It was installed in my bathroom. In December 2018 the glass door came off and there was glass all in my sink and floor. Now i understand there is a recall

    Bought from
    Home Depot
    Bought
    May 26, 2018, about then
    Where
    bronx, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Oct 3, 2018, sent to the company Oct 31, 2018, published by CPSC Nov 23, 2018

    The product, in the report: 24 in. W x 30 in. H Framed Recessed or Surface-Mount Bathroom Medicine Cabinet in Brushed Nickel

    We purchased and installed two Glacier Bay medicine cabinets from Home Depot approximately two years ago. They are both falling apart at the hinges. The safety concern is that the doors fall off and the mirrors break and both cause physical injury.

    Bought from
    Home Depot
    Bought
    Oct 1, 2018, about then
    Where
    Arvada, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Glacier Bay, made or sold by RSI Home Products, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. Seen by a doctor or nurse

    Made Mar 3, 2017, sent to the company Mar 15, 2017, published by CPSC Mar 29, 2017

    The product, in the report: Glacier Bay Tri-view Medicine Cabinet Model #TG36-OA

    Upon opening all three mirrored doors of medicine cabinet, the cabinet fell from the wall injuring my nose and shoulder.

    Model
    Model# TG36-OA
    Bought from
    Home Depot, Pennsylvania
    Bought
    Jun 10, 2013
    Where
    North Braddock, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  5. Not said

    Made Aug 8, 2016, sent to the company Aug 16, 2016, published by CPSC Aug 30, 2016

    The product, in the report: Bathroom medicine cabinet w/mirror http://www.homedepot.com/p/Glacier-Bay-20-in-x-30-in-Recessed-or-Surface-Mount-Medicine-Cabinet-with-Oval-Beveled-Mirror-SP4452/202070555

    Bathroom medicine cabinet purchased from Home Depot 11/5/2014 and installed in an upstairs bathroom by a contractor, Glacier Bay 20 in. x 30 in. Recessed or Surface Mount Medicine Cabinet with Oval Beveled Mirror, SKU 6948958644522. We actually have two of the cabinets installed in the same bathroom, the second one appears fine as of this moment. We returned from vacation on Saturday July 30, 2016 to find the mirror had detached from the hinge and was lying shattered on the bathroom vanity counter and on the floor. The mirror was attached to the hinge with double-sided foam tape, which had failed, allowing the mirror to detach.

    Model
    SP4452
    Serial number
    n/a
    Bought from
    Home Depot, California
    Bought
    Nov 5, 2014
    Where
    Sunnyvale, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Unspecified
  6. Hurt, no treatment

    Made Mar 1, 2015, sent to the company Mar 10, 2015, published by CPSC Mar 24, 2015

    The product, in the report: Glacier Bay 37 in. x 30 in. Mirrored Surface Mount Medicine Cabinet in Oak Model # TG36-OA. Sold at Home Depot.

    In 2013, Home Depot sold me a Medicine Cabinet. Yesterday, the large center mirrored door’s hinges both simultaneously broke and the door struck and injured my wife. I believe these hinges are made of ‘pot metal’ and I believe that is a very poor choice of material for a hinge.

    Model
    TG36-OA
    UPC
    Store SKU # 997719
    Serial number
    none
    Bought from
    Home Depot
    Bought
    Jan 15, 2013, about then
    Where
    West Hempstead, New York: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. No one hurt

    Made Jan 9, 2015, sent to the company Feb 5, 2015, published by CPSC Feb 23, 2015

    The product, in the report: Medicine Cabinet 30 inch wide with 3-10 inch wide panels

    The consumer stated that the right most glass panel separated from the cabinet door. The glass panel fell onto the sink and bathroom floor and shattered.

    The consumer stated that this incident happened overnight when the bathroom was unoccupied. The consumer woke up in the morning to see the shattered glass all over her bathroom floor, sink and tub.

    The consumer stated that it took a while for her to clean everything up.

    The consumer stated that the other 2 panels do not appear to be damaged.

    The consumer stated that she contacted the retailer. The representative gave her a phone # to call to somewhere in Home Depot.

    The consumer will contact the manf in regards to this incident.

    Model
    620879
    Serial number
    Unknown
    Bought from
    Home Depot, Florida
    Bought
    Jan 1, 2008, about then
    Where
    Deerfield Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier Bay, made or sold by The Home Depot
    How badly, in CPSC’s words
    Incident, No Injury
  8. Not said

    Made Jul 23, 2014, sent to the company Jul 31, 2014, published by CPSC Aug 14, 2014

    The product, in the report: Wall Mounted Medicine Cabinet - Two Mirrored Doors (one larger than the other) 30”x26”

    Two Glacier Bay Double Door Mirrored medicine cabinets (288-787) are mounted over a double-sink vanity. Heard a loud crash and found that the one larger mirror had separated and fallen off gouging the vanity top and then hitting the floor and cracking. Afraid that it might happen to the second cabinet as well.

    Model
    288-787
    Bought from
    Home Depot, Pennsylvania
    Bought
    Jul 1, 2008, about then
    Where
    Glenmoore, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Glacier Bay, made or sold by RSI Home Products, Inc.
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Cabinets, shelves and racks

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Four things every record does, shown on an example record made up for this guide.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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