Four Hands cabinets, shelves and racks

The reports, as CPSC published them

1. No one hurt

   Made Aug 7, 2026 · , sent to the company Aug 12, 2026 · , published by CPSC Aug 26, 2026

   The product, in the report: Sabella Cabinet in Natural Cane (SKU: 1051406)manufactured by Four Hands. Tall arched cabinet with cane paneling in the doors

   I am submitting this complaint regarding a Sabella Cabinet in Natural Cane (SKU: 1051406) manufactured by Four Hands and purchased from Memoky on February 20, 2024. The cabinet has proven to be unstable and unsafe despite being delivered fully assembled and being securely anchored to the wall in accordance with the manufacturers instructions.

   On the night of September 14, 2025, one of the shelf support pegs unexpectedly came loose, causing an interior shelf to collapse. As a result, all of the items stored on that shelf fell and were destroyed. Fortunately, no one was injured, but the incident created a significant safety hazard. I have photographs documenting the collapsed shelf, the failed shelf support peg, and the resulting damage, which I can provide upon request.

   After carefully inspecting the cabinet following the incident, I identified what appear to be two significant design defects.

   First, the shelf support pegs do not fit securely into the predrilled holes and can become loose with minimal movement, allowing the shelf to lose support unexpectedly.

   Second, the shelves are slightly narrower than the cabinets interior width. As a result, they do not rest securely on all four support pegs and can shift more easily than expected. This design reduces the stability of the shelving system and increases the likelihood of shelf failure.

   These design issues make the cabinet not only unusable but also potentially dangerous, particularly if the falling contents were to strike a child, pet, or adult nearby.

   After reporting the incident to the retailer, Memoky informed me that, based solely on my photographs, they believed I had exceeded the shelfs weight capacity. However, no maximum weight capacity was disclosed anywhere in the product listing, assembly instructions, product labeling, or accompanying documentation. At no point before or after purchase was I provided with any information regarding the safe load limit for the shelves.

   I subsequently requested clarification from the retailer, including the following questions.

   1. What is the manufacturers official weight capacity for each shelf? This information does not appear on the product listing, in the assembly instructions, or on the cabinet itself. Without a published weight limit, there is no basis for consumers to determine safe use or to support the assertion that the shelf was overloaded. 2. How was it determined from photographs alone that the shelf exceeded its weight capacity? The items stored on the shelf consisted primarily of standard china plates and other typical dining ware, items that a reasonable consumer would expect a cabinet shelf of this type to support.

   To date, the retailer has not answered either of these questions or provided any documentation supporting its conclusion that the shelf was overloaded.

   I believe this product presents an unreasonable safety risk because consumers are not provided with essential information regarding load limits, and the shelf support system appears to have inherent design deficiencies that can cause shelves to fail unexpectedly during normal household use. I respectfully request that the Consumer Product Safety Commission investigate this product to determine whether it poses a safety hazard to consumers and whether corrective action, such as a recall, safety warning, or design modification, is warranted.

   I am willing to provide additional information, photographs, and correspondence with the retailer upon request.

   Model

   Sabella Cabinet

   Bought from

   Memoky

   Bought

   Feb 20, 2024

   Where

   Fremont, California: Home/Apartment/Condominium

   Who was involved

   Age 1, Male

   The reporter’s relation to them

   My Child

   As this report names them

   Brand Four Hands, made or sold by Four Hands, LLC

   How badly, in CPSC’s words

   Incident, No Injury

CPSC’s disclaimer

Sources