West Elm drapery or curtain rods, hooks or rings
5 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 29, 2026.
- 5reports to CPSC
- Sep 30, 2026the latest report was made
- Oct 17, 2024the earliest
- 0with the company’s comments
- Brand
- West Elm
- Maker
- WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
- Product
- Drapery or curtain rods, hooks or ringsCPSC’s product type: Drapery or Curtain Rods, Hooks or Rings (code 4055), in Furniture, Furnishings & Decorations: Home Decoration
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2026 | 1 |
| August 2026 | 1 |
| October 2025 | 1 |
| March 2025 | 1 |
| October 2024 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 29, 2026. Updated daily.
-
No one hurt Made Sep 30, 2026, sent to the company Oct 6, 2026, published by CPSC Oct 28, 2026
The product, in the report: Oversized Adjustable Curtain Rod w/ Cylinder Finials
I have five identical curtains rods in my home from West Elm. The brackets have failed on two of the rods, sending the metal rod crashing to the ground. I believe I may have reported this same issue a few years ago when the first one broke, but another broke this past weekend. Brackets on the remaining rods show similar signs of wear and will likely fail in the future.
- Bought from
- West Elm
- Bought
- Apr 1, 2020, about then
- Where
- Chesterfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 8, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 25, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 15, 2026
The product, in the report: West elm Oversized Adjustable Curtain Rod w/ Cylinder Finials. All colors are defective
We ordered one rod in the 108”-144” size (we installed with 3 brackets) - We ordered four rods in the 60”-108” size (we installed with 3 brackets) We carefully secured them into the studs and ensured that the total weight of the curtains did not exceed the max limit. A few nights ago, we heard a crash in the middle of the night and the metal bracket pieces from the 60”-108” rod literally ripped in two pieces. This is unacceptable and frankly dangerous. You can see from the attached photos that the metal joint in the bracket just ripped off and the mounting plate stayed in the wall. It is important to note that no one was tugging on the rod that fell in the middle of the night. We do not have kids or pets. However, we one day want to have children, and do not at all feel comfortable having any of these rods in the house with children. The rod was inches away from hitting my husband’s face in his sleep. We are seeing the same behavior and angling of the bracket on our other rods (the drapes do not exceed the max capacity) so we expect them to fail soon, and thus want a full refund on all 5 rods. The metal bracket snapping in two, is a safety hazard and absolutely unacceptable
- Model
- Oversized Adjustable Curtain Rod
- Bought from
- West elm
- Bought
- May 5, 2026, about then
- Where
- Buena Park, California: Home/
Apartment/ Condominium - Who was involved
- Age 28, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Oct 22, 2025, sent to the company Nov 13, 2025, published by CPSC Nov 28, 2025
The product, in the report: Oversized Metal Curtain Rod, 108”-144”, Antique Brass #5572945
Dear West Elm Corporate / CPSC Product Safety Team,
I am reporting a serious safety incident involving a curtain rod purchased from West Elm (Order #[REDACTED], September 2011).
Earlier today, the entire rod and curtain fell, striking my child on the head. Fortunately, the injury was minor, but this incident represents a severe risk of serious harm, particularly given that the failure occurred without any misuse. Upon inspection, the pre-fused mounting bracket supplied with the product detached, indicating a structural or manufacturing defect.
A prior interaction with West Elm customer service incorrectly suggested that the failure was due to improper installation or excessive force, which is false. The bracket is factory-fused and was correctly installed. This response downplayed a significant safety hazard.
I am submitting this report to:
Ensure West Elm investigates this incident through its Product Safety / Quality Assurance department.
Alert the Consumer Product Safety Commission (CPSC) of a potential hazard affecting children and households.
I have photos documenting the failure and am keeping detailed records of all communications for regulatory and legal purposes. I request a prompt response regarding how West Elm will address this defect and prevent future injuries.
Given the risk of injury, I urge this matter to be treated as urgent.
- Model
- #5572945
- Bought from
- West Elm online
- Bought
- Sep 11, 2019
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Age 8, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
First aid Made Mar 10, 2025, sent to the company Mar 13, 2025, published by CPSC Mar 27, 2025
The product, in the report: Oversized Adjustable Curtain Rod w/ Cylinder Finials
On 03/10/2025, a curtain rod purchased from and manufacturer by West Elm, (parent company Williams-Sonoma, Inc.), fell from it’s bracket, hitting my child as it fell down. The manufacturer defect of this product could lead to series safety issues or possibly death.
Upon closer inspection, the metal bracket has a fundamental flaw with the construction, leading to premature failure. The metal fatigue over years causes the bracket to tear off under its own load. Upon inspection of 10 other curtain rods purchase from the same retailer around the same time, show there was evidence of this failure in each and every other rod.
I have photos that describe the manufacturing defect of this product. In the attached photos you can see the base of the arm bracket that mounts to the rod holder starts to pull the metal and eventually the metal fails and the entire holder that is mounted to the metal base is broken off from the base. The photos show the manufacturing defect, that the base does not have adequate construction to support the rod, especially as the arm bracket that mounds to the wall is mounted about 4-5” out from the wall, increasing the leverage it as when curtains are hung from the bracket. The metal is not thick enough to support the rods, even with lightweight shear curtains and is poorly designed, as the reinforced thicker metal is only the same diameter as the screw that mounds it to the arm, which is why each and every one of these that fell has failed in the same exact manner.
Additionally, I have reached out to West Elm support and they did not take the issue seriously as I reported it. Their obligation for consumer safety was not upheld.
- Model
- 2092155, 5657212, 3304944, 2484427, 3304944
- Bought from
- westelm.com
- Bought
- Nov 1, 2019, about then
- Where
- Boynton Beach, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 8, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Oct 17, 2024, sent to the company Oct 22, 2024, published by CPSC Nov 5, 2024
The product, in the report: The product is Oversized Adjustable Curtain Rod w/ Cylinder Finials in aged bronze from West Elm.
I have had three curtain brackets from the same West Elm product fail, resulting in two curtain rods suddenly falling off the wall. The brackets were properly installed and failed during normal use (e.g. opening and closing the curtains). There were no injuries, but the rod is heavy metal and could cause harm.
- Model
- Oversized Adjustable Curtain Rod w/
Cylinder Finia - Bought from
- West Elm
- Bought
- Jun 1, 2020, about then
- Where
- Chesterfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 2, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 29, 2026 and checked Oct 29, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.