Novaform other bedding

1 report to CPSC, the latest made Apr 6, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Apr 6, 2014the latest report was made
Apr 6, 2014the earliest
1with the company’s comments

Brand: Novaform
Maker: SLEEP INNOVATIONSMakers, importers or sellers, as the reports name them
Product: Other beddingCPSC’s product type: Other Bedding (code 4054), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath

By month

1 report from May 2013 to April 2014; the most in April 2014, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
April 2014	1

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Apr 6, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014

The product, in the report: Novaform gel memory foam 3in mattress topper Bought from Costco

I bought a Novaform gel memory foam 3 inch mattress topper from Costco three weeks ago. Since having the mattress topper on my bed I have experienced a sore throat, ringing in my ears, extreme fatigue, swollen eyes, loss of appetite and occasional heart pressure. At first I thought it a cold or mild flu but symptoms weren’t subsiding. I am typically a very active, healthy woman in my 30’s. I’ve been exceptionally tired and noticed red cherry hemanginomas suddenly appearing on my abdomen. I looked into the hemanginomas and bromine came up. From there I found that mattress toppers often times have bromine and other toxic chemicals. I subsequently found that many other people have these symptoms associated with memory foam.

Model
Cal King
UPC
617014148637
Serial number
ITM/ART: 698228
Bought from
Costco, Arizona
Bought
Mar 26, 2014
Where
Scottsdale, Arizona: Home/Apartment/Condominium
Who was involved
Age 37, Female
The reporter’s relation to them
Self
As this report names them
Brand Novaform, made or sold by SLEEP INNOVATIONS
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/1/2014) SLEEP INNOVATIONS: Sleep Innovations attempted to contact the consumer via telephone and email on 4/16/14, 4/17/14 & 4/22/14. We finally made contact on 4/22/14. Following is a recap of the conversation between the consumer and Darlene Loiacono, Manager of Customer Service at Sleep Innovations:
- In response to the consumer’s inquiry pertaining to the chemical “bromine”, she was advised that the product that she purchased does not contain any chemical bromine as this chemical is not used in the pouring process of the foam for our toppers. - She was assured that our product was non-toxic and hypoallergenic. Once the pour process has completed, the foam is inert. She was advised that although the foam was hypoallergenic this means that the majority of the general population will not experience any reactions from it. However, just like one would experience a reaction from fruit, nuts, wool, air born allergens, etc., one could also experience a reaction from foam. - The consumer advised Ms. Loiacono that she had Googled our product and found a “government site” that stated that “17% of the people who purchased a Sleep Innovation product had a reaction to it”. When asked to provide the site so that we could research this claim, she advised that she could not remember it and could not find it on her iPad. She stated that she “must be one of those people sensitive to foam and will not purchase it in the future”. - The consumer was asked to elaborate on her claim that the product was “damaged prior to purchase and before the incident occurred”. She advised that it was not damaged but felt she should enter that because she “got sick from it”. - The consumer advised that she did not seek any medical attention for her symptoms. However, she stated that she did see a doctor (time lapse was not provided) and was diagnosed with a sinus infection. - The consumer advised that her husband has returned the product to Costco and that she did not wish to file any insurance claim. She was unaware if her husband filed any claim with Costco directly when he returned the product. - The consumer was again assured that our product was safe and thanked Ms. Loiacono for contacting her. She stated that she was fine (as of the date of the conversation).
Based on the above, Sleep Innovations will close this claim as resolved.
Thank you!
Susan Stropoli Director, Sales Operations Sleep Innovations Inc.

CPSC report 20140406-51C01-2147445684. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Novaform other bedding

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.