Hearth Record

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Soft-Tex pillows

1 report to CPSC, the latest made May 13, 2013. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • May 13, 2013the latest report was made
  • May 13, 2013the earliest
  • 0with the company’s comments
Brand
Soft-Tex
Maker
SOFT-TEX MFG COMPANYMakers, importers or sellers, as the reports name them
Product
PillowsCPSC’s product type: Pillows (code 4050), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath

By month

1 report from June 2012 to May 2013; the most in May 2013, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20131

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made May 13, 2013, sent to the company May 20, 2013, published by CPSC Jun 11, 2013

    The product, in the report: Soft-Tex Memory Foam Pillow. Style: Classic Comfort. Size: 22x 14x 4.7 inches. Registry No. PA-28024(CN).

    I recently purchased a soft-tex memory form pillow. I let the pillow air outside of its package for 72 hours before using it to remove the strong chemical smell. I have slept on the pillow for 6 nights and after this short time, I have discovered chemical burns (in the same pattern as the outer cover of the pillow) on the left side of my face. The burns are obvious--I have already had many members of my family and co-workers point out the burns. The package of this pillow did not contain any warnings regarding possible burns or other potential side effects as a result of the chemicals. After having this pillow in my home for 10 days, the chemical smells remains.

    Model
    Soft-Tex Memory Foam Classic Conventional Pillow.
    Bought from
    TJ Maxx, Virginia
    Bought
    May 4, 2013
    Where
    Fort Washington, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 26, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Soft-Tex, made or sold by SOFT-TEX MFG COMPANY
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Pillows

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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