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Lenox coffee makers and teapots, not electric

3 reports to CPSC, the latest made Sep 2, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Sep 2, 2020the latest report was made
  • May 6, 2020the earliest
  • 0with the company’s comments
Brand
Lenox
Maker
CONTINUUM SALES & MARKETINGMakers, importers or sellers, as the reports name them
Product
Coffee makers and teapots, not electricCPSC’s product type: Unpowered Coffee Makers or Teapots (code 405), in Kitchen: Cookware & Tableware
Other ways the reports write the brand (1)

“Lenox Tea Kettle”

By month

3 reports from October 2019 to September 2020; the most in May 2020, 2.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20201
May 20202

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Sep 2, 2020, sent to the company Oct 2, 2020, published by CPSC Nov 10, 2020

    The product, in the report: 2.5 qt. stainless steel tea kettle

    Using tea kettle to boil water the front part of top handle gets extremely hot when you try to pour out the water. Numerous times I have burned my right fingers.

    Bought from
    TJ Maxx
    Where
    Columbus, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lenox, made or sold by CONTINUUM SALES & MARKETING
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made May 22, 2020, sent to the company Jun 3, 2020, published by CPSC Jun 17, 2020

    The product, in the report: Lenox Tea Kettle, silver

    I had purchased Lenox Tea Kettle at TJX in the past. The tea kettle was defective as hot water overflow to the top. Although I didn’t get burned but I threw it away, just don’t want to hassle the need to return. Now I received safety recall on this particular tea kettle.

    Bought from
    TJ Maxx
    Bought
    Feb 28, 2016
    Where
    Chantilly, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lenox, made or sold by CONTINUUM SALES & MARKETING
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made May 6, 2020, sent to the company May 18, 2020, published by CPSC Jun 2, 2020

    The product, in the report: Water spilled over the side of kettle spout while trying to pour the kettle. Also the copper paint is coming off the kettle

    water came out of the side of spout almost burning my hand

    Bought from
    Homegoods
    Bought
    Jul 15, 2017, about then
    Where
    Staten Island, New York: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lenox Tea Kettle, made or sold by CONTINUUM SALES & MARKETING
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Coffee makers and teapots, not electric

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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