West Elm barstools or kitchen stools
3 reports to CPSC, the latest made Jan 21, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Jan 21, 2024the latest report was made
- May 30, 2016the earliest
- 0with the company’s comments
- Brand
- West Elm
- Maker
- WILLIAMS-SONOMA, INC.Makers, importers or sellers, as the reports name them
- Product
- Barstools or kitchen stoolsCPSC’s product type: Barstools or Kitchen Stools (code 4025), in Furniture, Furnishings & Decorations: Furniture
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2024 | 1 |
| February 2018 | 1 |
| May 2016 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 21, 2024, sent to the company Jan 25, 2024, published by CPSC Feb 8, 2024
The product, in the report: Mid-Century Swivel Counter Stool, Saddle Leather, Nut, Oil Rubbed Bronze
Seat back of counter height stool broke during normal use, causing the user to lose balance and nearly fall backward. This is the third occurrence in a matching set of four stools. The first incident occurred in January 2023, and was repaired by disassembly and replacement of screws. The second occurred some months ago, and the third yesterday 20 January 2024. No injury occurred in any of these three incidents, but this is a serious risk of fall or injury. Stools were disassembled to reveal loose screws in the bracket joining the seat back to the base. In several cases, the screws were partially or completely stripped out of the seat base. To properly secure the bracket, I replaced all screws with longer and stronger screws to at my own expense. We contacted West Elm customer service to report the failure and hazard in January 2023 after the first incident, and were told the product was outside the 30 day warranty, and they would not offer repair or replacement.
- Model
- #7440112
- Serial number
- N/
A - Bought from
- West Elm
- Bought
- Jun 1, 2021
- Where
- Scottsdale, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 50, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 18, 2018, sent to the company May 15, 2018, published by CPSC May 30, 2018
The product, in the report: Kitchen Counter Stool/Chair. Wood legs with grey fabric chair. Back & arm rests. SKU 1425487 PO: 20459296WER D/2014 We have two matching stools. One broke One is still intact but obviously concerned about it’s safety.
Sat down on chair after a few seconds heard a crack. Stood up, didn’t see anything & stool didn’t feel wobbly. Sat back down and within a minute the wood base cracked off the chair. No major injuries reported. Luckily sitting right at counter which caught the fall.
- Model
- 1425487
- Serial number
- 20459296WER
- Bought from
- www.westelm.com
- Bought
- Mar 2, 2015
- Where
- Washington, District of Columbia: Home/
Apartment/ Condominium - Who was involved
- Age 70, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 30, 2016, sent to the company Jun 7, 2016, published by CPSC Jun 21, 2016
The product, in the report: 4 grey woven and 2 off white/grey checker print.
We own 6 counter stools and they all have been splitting on the leg and frame. Two have completely broken while sitting on them.
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand West Elm, made or sold by WILLIAMS-SONOMA, INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.