Serta mattresses, kind not given
6 reports to CPSC, the latest made Apr 20, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 6reports to CPSC
- Apr 20, 2026the latest report was made
- Sep 15, 2011the earliest
- 4with the company’s comments
- Brand
- Serta
- Maker
- Serta InternationalMakers, importers or sellers, as the reports name them
- Product
- Mattresses, kind not givenCPSC’s product type: Mattresses, Not Specified (code 4010), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
Other ways the reports write the brand (2)
“Serta BeautyRest” and “Serta iComfort”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 1 |
| March 2024 | 1 |
| April 2017 | 1 |
| March 2015 | 1 |
| July 2013 | 1 |
| September 2011 | 1 |
How badly anyone was hurt
- Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 2 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 20, 2026, sent to the company May 29, 2026, published by CPSC Jun 12, 2026
The product, in the report: Mattress
(12/09/2025) The consumer has a safety concern about the product. She stated that the coils started coming out of the top of the mattress.
The product was replaced.
- Model
- Perfect Rest Blue
- Bought from
- Gardner White Furniture
- Bought
- Aug 3, 2024, about then
- Where
- Clawson, Michigan: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta, made or sold by Serta International
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Mar 11, 2024, sent to the company Mar 13, 2024, published by CPSC Mar 27, 2024
The product, in the report: Serta BeautyRest Nadia Luxury Firm Black Ice Mattress King Size
The incident occurred May 28, 2023: Serta BeautyRest Black mattress was discovered to be shedding fiberglass through the mattress cover after regular use. No tears or defects were observed. Shiny, glistening fibers were noted on the upholstered bed frame, bedding, and rug under the bed. Immediate mattress removal and removal of all affected items used during clean-up happened within 12 hours. All receipts of professional removal and details were provided to Serta in the official damage claim, and we remain cooperative and responsive to Serta to this day: March 11, 2024. Tangible damages exceed $50,000. Serta refuses to reimburse damages or “admit negligence” because we did not “produce the mattress” or take photos as evidence. The insistence that we should have retained the hazardous mattress for evidential purposes, with minor children and pets in the household, is preposterous and reflects a disconcerting disregard for consumer safety. Expecting us to preserve a product that was actively endangering the health of our household merely to satisfy evidentiary demands is not only unreasonable but also inhumane. The additional request for photographic evidence is equally nonsensical. No photograph could adequately capture the risk posed by fiberglass particles once they have become airborne and infiltrated the environment of our home. Such demands demonstrate a fundamental misunderstanding of the nature of the hazard involved and further illustrate Serta’s failure to grasp the seriousness of the health risks imposed by their defective product. The Serta claims examiner assigned to our case continues to drag their feet, sometimes taking over 30 days to respond via email. No mention of fiberglass use anywhere on the Serta website, as evidenced by screenshots we take every month. We would have never bought a mattress with fiberglass had we known. Ongoing respiratory problems since the incident, rash occurred during incident.
- Model
- Nadia Luxury Firm Black Ice Mattress
- Bought from
- Mattress Firm
- Bought
- Feb 20, 2018
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta BeautyRest, made or sold by Serta International
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Apr 10, 2017, sent to the company Jun 2, 2017, published by CPSC Jun 16, 2017
The product, in the report: mattress and box springs
(03/24/2017) The consumer noticed a very strong smell the first day that the set was delivered. The consumer let the unit air in a ventilated area for six days.
The consumer had headaches and got nauseous. She also started to have respiratory problems.
No medical attention was required.
(03/25/2017) The consumer contacted the firm who advised her to let the mattress air, which she did. She has notified them every day since them to let them know that the smell is still in the mattress.
The consumer was instructed to contact the retailer. The retailer advised her that it would have to be thirty days before they can remove the set from her home.
- Model
- Hanwell 82 99693 Extra Firm
- Bought from
- Sears, Delaware
- Bought
- Mar 4, 2017
- Where
- Milford, Delaware: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta, made or sold by Serta International
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made Mar 19, 2015, sent to the company Apr 14, 2015, published by CPSC Apr 28, 2015
The product, in the report: Perfect Sleeper Mattress and Box Spring Fitz Patrick Plush Gel
The consumer stated that the mattress and box spring was delivered on 03/03/15.
The consumer stated that there is strong odor emitting from the products.
The consumer stated that she feels tingling in her arms, hands, legs and feet on the left side of her body. The consumer stated that she had the urge to vomit the first two days. The consumer stated that the urge was worse when she is lying on mattress. The consumer felt some burning in her throat and difficulty swallowing.
The consumer stated that the symptoms seem to disappear when she is away from the mattress.
The mattress is located in her bedroom.
The consumer went back to the retailer to return the products and get her refund. They provided refund but are charging her 15% restocking fee and delivery cost. They contacted Serta for the consumer. Serta will be picking up the mattress and the box spring on 3/21/15. They informed her that they will destroy the products.
The consumer stated that when she was in the store, she felt nauseated and tingling in her body when she laid down on the mattress to try it. The consumer had to get off of the mattress.
- Model
- 500109442
- Bought from
- Sears, Illinois
- Bought
- Feb 17, 2015
- Where
- Naperville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 64, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta, made or sold by Serta International
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, care not known Made Jul 31, 2013, sent to the company Aug 8, 2013, published by CPSC Aug 22, 2013
The product, in the report: Serta iComfort insight with memory cooling gel
I Purchased a Serta iComfort mattress on March 24, 2013 from the Army and Air Force Exchange and today when I was in the process of flipping the mattress over, in order to produce even wear as suggested by the warranty, I noticed that there is black mold growing on the under side of the mattress. I am beyond upset that a brand new mattress a little over 4 months old is growing mold, but more importantly I concerned about my health, and wonder if this is why I am constantly waking up with headaches, congestion, and nausea for the past few months.
- Model
- Serta iComfort insight 821049
- Bought from
- AAFES, New York
- Bought
- Mar 24, 2013
- Where
- Black River, New York: Home/
Apartment/ Condominium - Who was involved
- Age 27, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta, made or sold by Serta International
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Hurt, care not known Made Sep 15, 2011, sent to the company May 1, 2012, published by CPSC May 15, 2012
The product, in the report: Queen size mattress
Consumer said that as soon she and her husband took off the plastic wrap from the mattress and set up in her bedroom consumer got sick immediately with light head ache, dizziness and nausea. Consumer said that the off gasses coming from the mattress make her sick. Consumer stated that she did sleep on the mattress at all.
Consumer said that she had her room air for three weeks. After three weeks the off gasses coming from her mattress were still very strong and sickening.
Consumer called and explained incident to the Retail store’s rep (name unknown) took a report and told consumer that they can ex-change the mattress.
Consumer is afraid that the new mattress will be same.
Consumer end buy a new mattress from another location. After 4 months, the iComforrt mattress, which was placed in her daughter’s guest room, smelled badly to her. In removing it from the bed frame, black mold was growing through the mattress cover.
One person had severe headaches, nauseau, light-headedness and disorientation.
No injury
- Model
- 21028-350
- Serial number
- M284856
- Bought from
- Metro Mattress, New York
- Bought
- Jul 4, 2011
- Where
- Buffalo, New York: Home/
Apartment/ Condominium - Who was involved
- Age 67, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Serta iComfort, made or sold by Serta International
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.