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Tempurpedic mattresses

22 reports to CPSC, the latest made Aug 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 22reports to CPSC
  • Aug 11, 2026the latest report was made
  • Jun 9, 2011the earliest
  • 22with the company’s comments
Brand
Tempurpedic
Maker
Tempur PedicMakers, importers or sellers, as the reports name them
Product
MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
Other ways the reports write the brand (4)

“Tempur-Pedic”, “Tempur-pedic”, “Tempur Pedic” and “Tempur-pedic Elite”

By month

2 reports from September 2025 to August 2026; the most in August 2026, 1. 20 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
March 20261
March 20211
June 20191
July 20181
January 20161
February 20151
November 20141
May 20142
March 20141
October 20131
May 20131
February 20131
November 20121
October 20121
September 20121
April 20121
March 20121
December 20111
June 20112

How badly anyone was hurt

  • Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 6 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 4 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 5 CPSC: Injury, Level of care not known
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Aug 11, 2026, sent to the company Aug 14, 2026, published by CPSC Aug 31, 2026

    The product, in the report: Tempur-Pedic Outlet Store, Pro Adapt Medium Hybrid Mattress Queen size

    We purchased a Tempur-pedic Pro Adapt Medium Hybrid from Tempur-pedic Outlet store online on Jun 27. It was delivered on July 10 to daughter’s 1 bedroom 1 bath apartment 850sq ft. That is when the nightmare began. The chemical odor and VOC’s emitted from this mattress literally overtook the apartment and penetrated every orfice of the apartment, the walls, the cabinets, the floors, her furniture, blankets, pillows, bedding, area rugs, clothing! We contaced Tempur-pedic multiple times, including reporting to the [REDACTED] and they are not standing by thier product nor budging on extending us any customer service. Our daughter has since developed headaches, dizziness, disorientaion, head pressure, ear pressure and mental anguish, as she was beginning her PA progam in [REDACTED], as if that isn’t stressfull enough. The apartment is unlivable, her belongings are at our house in [REDACTED], in the back yard trying to get the chemical odor off. Our back yard smells like a chemical lab. The mattress was removed on the 22nd from her apartment, and yet the smell will not go away. We have spent thousands on cleaning solutions, activated charcoal, air purifiers, commercial fans, and rented a commercial air scrubber, and have vented the apartment every day since... to no avail!!

    Model
    Pro Adapt Medium Hybrid Queen Protoype ID K379
    Serial number
    ARK3MAQRNWG
    Bought from
    Tempur-PedicOutlet.com
    Bought
    Jun 27, 2026
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Tempur-Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. First aid

    Made Mar 9, 2026, sent to the company Mar 12, 2026, published by CPSC Mar 26, 2026

    The product, in the report: Foam, memory, foam mattress

    This, Tempur-pedic mattress..! Its so dangerous for us senior citizens. We cannot even get out of the Bed and we roll off the bed at times and hurt ourselves.

    Model
    Blank white label
    UPC
    Blank white lab
    Serial number
    Blank white label
    Bought from
    Matis bros
    Bought
    Aug 1, 2019, about then
    Where
    Blythe, California: Mobile/Manufactured Home
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-pedic, made or sold by Tempur Pedic
    Reports CPSC links to it
    20260326-52F19-2147321267
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. Hurt, no treatment

    Made Mar 15, 2021, sent to the company Mar 25, 2021, published by CPSC Apr 15, 2021

    The product, in the report: The product is the foundation under our Tempurpedic King mattress. These are XL twin foundations also made by and marketed by Tempurpedic.

    We purchased a Tempurpedic mattress and foundations for our condo about 9 years ago. When we returned this season, much of the fabric under the foundations had totally disintegrated and was laying on the floor. It was not possible to pick up the debris because it turned to dust so the only way to eliminate this fabric was to vacuum it up and to vacuum It off the bottom of the foundations. I have contacted the company but they don’t care and they aren’t concerned about health issues associated with this disintegrating material, but I certainly am concerned as I have had really bad allergy attacks at night since we arrived here.

    Bought from
    Mattress Firm
    Bought
    Feb 4, 2012, about then
    Where
    Vero Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 72, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. No one hurt

    Made Jun 18, 2019, sent to the company Aug 2, 2019, published by CPSC Aug 16, 2019

    The product, in the report: Tempur-pedic mattress Elite King bed Manufacturer date code: 10/2/2014 - see attached label (A) Manufacturer phone number: 1-800-821-6621 Retailer: Tempur-pedic - originally purchased with Sleepys - no longer carries Tempur-pedic Purchase date: Sept 9, 2014 - replacement date under warranty for previous mattress - TEM (see attachment (B))

    Caller says that his wife has had back and hip surgery. The physical therapist wrote a letter stating that he thinks the mattress is unsafe. The mattress is not firm enough to support his wife’s back. The side of the mattress sometimes collapses because there is no support on the side. Caller is concerned that if she rolls to the side of the bed it could collapse and cause the wife to fall out during the night.

    Caller believes this product is a fall hazard. - additional info attached.

    Injury information: Incident, no injury - retrofitted mattress to avoid injury (Docks attached)(C)

    Model
    Conture elite 2014KG
    UPC
    DD2LZER6VNK
    Serial number
    DD2LZER6VNK
    Bought from
    Tempur-pedic, Connecticut
    Bought
    Jun 1, 2015, about then
    Where
    Danbury, Connecticut: Unspecified
    Who was involved
    Age 72, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Tempur-pedic Elite, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Incident, No Injury
  5. Emergency room

    Made Jul 25, 2018, sent to the company Aug 2, 2018, published by CPSC Aug 16, 2018

    The product, in the report: Tempurpedic Mattress purchased direct from the manufacture

    I purchased a Tempurpedic Mattress direct about 10 years ago. The past 4 months and counting I have suffered from allergic outbreaks of giant hives, chemical burns, lip & eye swelling and close to Anaphylaxis. After months of steroid injections, blood work and pills it was found that I have now an extreme Polyurethane TDI sensitivity due to the long term exposure and break down of the memory foam in the Tempurpedic. Years of off gassing and the foam break down has left me with a hyper sensitivity to the material which is also found in many other products. The major outbreaks landing me in the hospital or doctors resulted at night after laying in the bed. I can no longer take steroids and it is very difficult to avoid products with PU in it and therefore am suffering and going to start Xoliar injections next. Tempurpedic when contacted and confronted with months of horrific pictures showing the hives and chemical burns on my body, was very apologetic and quick to refund in full the price of the bed purchase 10 years ago. I additionally submitted medical co-pays, medication and time of work due to the damages and they are, a month later, stating it is still under review. I have since contacted a lawyer who is reviewing the information. I am concerned because I am reading other people have suffered breathing and skin issues as a result from sleeping on a Tempurpedic mattress or memory foam material beds. My entire life now revolves around avoiding this material. I work in a school so I am not exposed to this material in an occupational setting.

    Bought from
    Tempurpedic
    Bought
    May 1, 2007
    Where
    Huntington Beach, California: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  6. No one hurt

    Made Jan 4, 2016, sent to the company Feb 24, 2016, published by CPSC Mar 9, 2016

    The product, in the report: twin size mattress

    10/16/2015: As soon as the mattress was delivered to her home, the consumer noticed a very powerful odor that resembles gasoline.

    Later that week, the consumer contacted the retailer and the manufacturer. Both companies told the consumer the same thing. It was suggested that she open the windows in her home and to walk on the mattress, which they believed would help with the problem. However, nothing she tried worked. When the consumer called the manufacturer about her problem, their reps (names unknown) blame the retailer and when she calls the retailer, the manufacturer is blamed.

    The consumer has experienced nausea and headaches. The symptoms are only present, when the consumer is close to the bed. If she goes to a different room in her home, she does not experience the symptoms.

    The consumer cannot sleep in the bed and believes that it presents an inhalation safety hazard.

    The consumer uses an air purifier and closes the door to the room with the mattress in it.

    Model
    10116110
    Bought from
    Comforts of Home, Indiana
    Bought
    Oct 9, 2015
    Where
    Marion, Indiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Incident, No Injury
  7. Seen by a doctor or nurse

    Made Feb 18, 2015, sent to the company Feb 26, 2015, published by CPSC Mar 20, 2015

    The product, in the report: TEMPUR-Contour Rhapsody Breeze Queen: Medium-firm, thick comfort layer, TEMPUR-Breeze™ cooling.

    To Whom it May Concern:

    February

    I Purchased the TEMPUR - Rhapsody mattress from a Tempur endorsed retailer in Birmingham, AL in the Spring of 2013.

    I immediately began exhibiting symptoms of an allergic skin reaction. Due diligence requried me to explore every possibility before forming the hypothesis upon which this incident report is founded.

    I have medical records to show that no such skin reactions were present in my medical record prior to owning this mattress. When I was sold the mattress, no one mentioned nor did any warning labels explicitly state the potential for skin reactions or anything of that nature.

    I am confident that the Tempur-Pedic North America, Inc should be held responsibile in part for knowingly selling a product which has the potential to inflict consumers with this infirmity.

    Thanks and kind regards.

    Model
    TEMPUR-Contour Rhapsody Breeze
    Bought from
    Mattress Firm - Galleria, Alabama
    Bought
    May 2, 2013, about then
    Where
    Birmingham, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 28, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  8. Hurt, care not known

    Made Nov 3, 2014, sent to the company Nov 17, 2014, published by CPSC Dec 10, 2014

    The product, in the report: Tempur Pedic Cloud memory foam mattress

    My husband and I purchased a Tempur Pedic memory foam mattress and when the mattress was delivered and unwrapped, it emitted a very strong chemical odor that immediately gave me a headache and made me nauseous and dizzy. Since having the mattress in my home, I’ve had sinus problems and constant headaches. I have not slept on the mattress but experience these symptoms by simply being in the same room. Of course, the salesman did not disclose any health related information about owning this kind of product. After reading so many similar stories online about the health issues related to off-gassing and memory foam material, I feel like this product is absolutely hazardous and should at a minimum be tested for safety. I’ve been told Tempur Pedic doesn’t disclose their materials used in making the mattress so I have no way of knowing what risk I’m at being exposed to these vapors.

    Bought from
    Ashley Furniture
    Bought
    Oct 15, 2014, about then
    Where
    Ohio: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Level of care not known
  9. Hurt, no treatment

    Made May 23, 2014, sent to the company Jun 3, 2014, published by CPSC Jun 17, 2014

    The product, in the report: Tempur-pedic, Tempur cloude luxe mattresses with bases

    We purchased a Tempur-pedic memory foam bed. When it arrived it had a strong chemical odor to it. We contacted the saleman and Tempur-pedic and were told this was temporary and would soon dissipate. It did not dissipate, but only got worse. Worst of all, both my wife and I began having headaches, sore throats and difficulty breathing. After two weeks with no relief we called the retailer (Macys) to have the beds removed.

    It seems clear that Tempur-pedic mattresses emit a toxic chemical which causes serious health problems. Would like to know what fumes are emenating from the mattresses (formaldehyde?) and why they caused us to get sick.

    Model
    Tempur-pedic cloude luxe
    Bought from
    Macys
    Bought
    May 3, 2014
    Where
    Pinecrest, Florida: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Tempur-pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  10. Emergency room

    Made May 19, 2014, sent to the company May 29, 2014, published by CPSC Jun 12, 2014

    The product, in the report: California King Tempurpedic Contour Select Mattress

    I purchased a Contour Select Tempurpedic Mattress from Sleep Train Mattress Center. Initially this mattress was delivered opened and setup with an extremely strong chemical odor.

    My home is under 1500 square feet and the odor immediately filled the entire house. I was instructed by the delivery men and the sales person that the smell would dissipate and go away within a few weeks and ultimately there was nothing to be concerned with.

    After the mattress had been in my home for roughly two weeks I began to develop severe headaches I had never had before, exhaustion, coordination issues, memory issues, horrible nightmares in the middle of my sleep, and tingling sensations down both of my arms.

    During this time the mattress lost its firmness and became incredibly softer, I contacted the initial seller to see if I could get a replacement and they had me call the manufacturer for a replacement. During that time I was struggling in between doctors appointments and to maintain my job with all of the symptoms I was experiencing so the replacement was put on the back burner.

    After several doctors visits with little to know help, one doctor asked if i had purchased anything new within my home over the past several months, I told him the only thing I had bought was my new mattress. He recommended that I remove it from the home immediately to see if that might help the symptoms subside.

    Since the removal of the mattress my symptoms have subsided significantly although I am still experiencing some residual affects. I am extremely upset at the fact that there were no warnings given to me at the time of purchase, and concerned for others well being in regards to this mattress. it is extremely dangerous and has affected my life in a very significant way.

    Bought from
    Sleep Train, California
    Bought
    Nov 1, 2013
    Where
    Fair Oaks, California: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  11. Hurt, no treatment

    Made Mar 13, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014

    The product, in the report: Memory foam mattress; Queen Tempur(Pedic) contour signature Warranty claim #[REDACTED] phone 800-753-1130 Purchased directly from Tempur-Pedic 2005 Warranty (see above serial number) exchange recieved and approved. Mattress delivered to consumer’s home January 4, 2014

    The consumer ordered the mattress in 2005. The consumer received a replacement from the manf in Dec 2013.

    The consumer stated that the mattress is off gassing chemicals. The consumer believes the smell could be from formaldehyde or its derivative.

    The consumer has not been able to use the mattress. The consumer stated that he has tried to use it few times, but he gets health hazards from it.

    The consumer has had headaches, fatigue, and tingling in the body after sleeping on the mattress.

    The consumer stated that is seems to effect his respiratory and immune system.

    The consumer stated he has spoke to the manf. The consumer stated that they are willing to exchange the mattress but with no guarantee that the smell would stop.

    This law firm Allen Stewart P.C. 325 North St. Paul St. Suite 4000 Dallas, Texas 75201 8664402460 2149658700 has investigated TempurPedic mattresses and has found formaldehyde etc in TempurPedic mattresses. They have a class action going on concerning this.

    Additional details: Consumer can still 4/5 2014 not use the mattress due to strong off gassing and the bedroom is closed off and only entered when items in the room need to be picked up etc.

    Model
    Contuor Signature
    Bought from
    Phone
    Bought
    Dec 1, 2013
    Where
    Poulsbo, Washington: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  12. Seen by a doctor or nurse

    Made Oct 28, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 15, 2014

    The product, in the report: Memory foam mattress, Queen size

    The consumer stated that she had not been feeling well for a while. The consumer stated she had headaches, bad eye sight and was always tired and drained.

    The consumer stated that she went to various doctors but they could not figure out what was happening to her.

    The consumer stated that she feels better after taking the mattress out. The consumer stated that she has not been sleeping on the bed for about 3 months.

    The consumer has removed the bed from her bedroom.

    The consumer contacted the manf and they informed her to provided doctor’s proof that she is sick due to polyurethane. The consumer would get partial refund if the doctor filled out the required paper work.

    The consumer believes the chemicals in the bed are affecting her health. The consumer believes that at least there should be warning on the mattresses informing consumers of the potential hazards of the chemicals within the product.

    Model
    Cloud Supreme
    Serial number
    Unknown
    Bought from
    Tempur-Pedic Phone
    Bought
    Oct 1, 2010, about then
    Where
    Muscatine, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  13. Emergency room

    Made May 21, 2013, sent to the company Jun 17, 2013, published by CPSC Jul 9, 2013

    The product, in the report: Mattress

    The caller was working at a facility in the hospital where she spend the night, however, when she laid on the mattress she started developing health symptoms. These includes itching, rash, respiratory, watery eyes etc. She was seen by a medical professional , where she received treatment including breathing treatment, shots, IV etc. She was diagnosed having an allergic reaction. As of 6/4/13, Dr. ordered a lung test.

    She received a second attack when she attempted to sleep on the mattress which was replaced. The mattresses were made from some type of latex.

    5/17/13 The manufacturer was contacted and she was informed that someone would call her back.

    The caller feels that these mattresses are a health hazard and they are being donated to nursing homes and hospitals. She cannot be sure who all they get donated to. In her situation, she was told they were donated to Ronald McDonald house located on [REDACTED].

    Model
    unknown
    Serial number
    unknown
    Where
    Ozark, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  14. Hurt, no treatment

    Made Feb 8, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 13, 2013

    The product, in the report: Tempurpedic Rhapsody King Memory Foam Mattress

    As with other identical stories already summarized on the Consumer Product Safety Commission web page, we purchased a top of the line Tempurpedic Rhapsody Memory Foam King Mattress (approx $3999.00 - tax) and adjustable bases ($2800.00 + tax) plus 69.99 delivery from Mattress Firm. The mattress felt great at the showroom store (very supportive - no odor), but when the mattress was delivered and removed from the plastic bag, my family’s nightmare began. A very strong chemical odor started filling our bedroom. Since the store instructed us to expect such an odor (referred to as off gassing and alleged to be non-toxic) and that it would dissipate within 2-3 days, my family stuck it out and lived with the chemical odor for several days. As instructed by the store, we also walked on the bed daily to progress the off gassing. During this time, my family all slept in alternative locations (son’s room, guest room, gameroom couch) while maintaining an ozone air purification machine, bowls of vinegar, and a window fan in the bedroom as we eventually wanted to enjoy the mattress feel/support we had experienced at the store.

    Fast forward several days, the smell never disappeared (it continued to get worse and spread across the entire house). My spouse and two young sons as well as myself started having difficulty breathing (we all tasted chemicals on our tongue and could only get relief by remaining outside the home). After 5 days (having never being able to even tryout the new bed) we paid another $69.99 to have the mattress picked-up and returned to Mattress Firm (thank goodness they had a 100 night money back guarantee). Once the mattress was removed, we spread baking soda (product which should absorb odors and then be easily vacuumed up) throughout the entire bedroom (carpet, furniture, support bases which couldn’t be returned) in an attempt to remove the chemical odor. However, we were not successful at removing the chemical odor.

    Since the strong chemical odor remained throughout the entire house (now appearing to be a longer term problem and raising questions without answers), I (having a PhD in Chemistry) started researching the off gas odor and discovered the chemicals used to manufacture and fire retard these polyurethane memory foam mattresses (secret formulations due to US patents, etc) are highly reactive, toxic isocyanates, diols, and other reactive chemical compounds, all of which per MSDSs have very low exposure tolerances and create respiratory issues and skin contact problems at very low concentrations. From what I could locate on the web, I saw no need to contact Tempurpedic as their only response (as expected due to monetary position and size of business) was to provide a generic statement noting they comply with all rules and regs. I was at this point extremely “[REDACTED]” to say the least since I now had no apparent recourse (just hoping family’s health had not been negatively affected due to the short duration).

    Fast forward another week (mattress removed from home for approx. 1 week), the chemical odor still remains throughout our entire home (on the walls, clothing, furniture, etc). We have had our carpets/curtain/rugs/cloth furniture steam cleaned (another $320.00 out of pocket cost), continue to run the ozone air purification machine, run window fans 24/7, and have changed all HVAC filters in further attempts to remove the chemical odor. Unfortunately, the chemical odor appears very resistant to removal and continues to remain along with the respiratory health concerns and chemical taste on our tongues. In addition, we now have purchased a new fully organic/natural mattress and are awaiting its arrival, but are afraid to bring the new mattress into the home concerned that it could pose the same issue and/or absorb the chemical odor prolonging our chemical exposure.

    Please my family asks that the US government or appropriate US agency progress some type of warning or legislation to address this very apparent toxic chemical poisoning problem before it negatively affect any additional tax paying families.

    Model
    Rhapsody
    Bought from
    Mattress Firm
    Bought
    Jan 24, 2013
    Where
    Baytown, Texas: Home/Apartment/Condominium
    Who was involved
    Age 8, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  15. Hurt, care not known

    Made Nov 19, 2012, sent to the company Feb 4, 2013, published by CPSC Feb 19, 2013

    The product, in the report: King Sized Mattress and two box base

    Caller received after purchase delivery of one king sized Mattress and base on Thursday, November 15th, 2012 and noticed an odor immediately. The mattress is very hard and has a very strong paint odor that quickly began causing consumer to have headaches, nausea & pain, back & shoulder pain developing. She is asking whether the state is “doing anything” about this issue. Provided phone number to IABFLO for PA. She stated she wished to create a report, she had read other reports.

    She called the retailer after the delivery men left, spoke with sales rep [REDACTED]; who sold her the mattress and [REDACTED] customer service and store manager who advised her to contact the manufacturer, to work it through with the mattress to soften it and air it. Caller then contacted the manufacturer, she doesn’t have the name of the contact name. Caller and her husband rode to the Ashley furniture on November 18th, 2012, spoke with [REDACTED] who was very rude to them. Caller explained the situation, her illness and the inability to sleep. She is checking with IABFLO and Consumer Protection for PA

    Model
    King Contour Signature Mattress 3567912 TMPR10260170KM
    Serial number
    3567916 3567917 Extra :
    Bought from
    Ashley Furniture Home Store, Pennsylvania
    Bought
    Nov 15, 2012
    Where
    Norristown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Level of care not known
  16. Seen by a doctor or nurse

    Made Oct 9, 2012, sent to the company Oct 17, 2012, published by CPSC Oct 31, 2012

    The product, in the report: Tempur-pedic Cloud Supreme Queen Mattress set

    Purchased Tempur-pedic Cloud Supreme mattress set on 7/21/12. The product produces intense chemical off-gassing, which has caused us to experience burning noses and sinuses, sore throats, chemical taste in mouth, headaches, racing heart, jitteriness, and weak knees. The fumes are so strong, that I have not been able to use my master bedroom, since taking delivery of the mattress. After 42 days, Tempur-pedic exchanged the mattress, but the replacement has the same intense off-gassing. We have tried all the recommendations from Tempur-pedic to alleviate the odor - opening all windows, and running fans, as well as removing the cover and washing it - all to no avail. The odor is still very intense and sickening, even after another 35 days with the second mattress. The weather is now turning colder and it is more difficult to leave the windows open 24/7. I am very concerned of the long term health effects of this mattress. I strongly urge you to investigate the toxicity of Tempur-pedic mattresses.

    Model
    Cloud Supreme
    Serial number
    VA16578NM
    Bought from
    Mattress Man Superstore
    Bought
    Jul 21, 2012
    Where
    Hendersonville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  17. Seen by a doctor or nurse

    Made Sep 27, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

    The product, in the report: Mattress

    The consumer stated that she purchased a foam mattress and she started having a rash on her skin scattered around her body. The consumer stated that she also experienced itchy eyes, nausea upon waking up, nose bleeds, her right kidney hurts, and bladder infections. The consumer stated that she wakes up during the night and when she wakes up she still feels tired.

    The consumer stated that she decided to move to another bedroom for approximately 2 ½ weeks and her symptoms improved.

    The consumer stated that she has been to several doctors and they are unable to find why she was having the symptoms. She stated that she has changed foods and detergents thinking she had been becoming allergic to them.

    The consumer stated that she was researching and found that many reports had been filed online in regards to the foam mattress and the symptoms that they cause. The consumer stated that this product those not provide any labels indicating that it could be toxic to some consumers.

    The consumer stated that she will be contacting the manufacturer to file a report.

    Model
    Rhapsody City (King Size)
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Starr furnature, Texas
    Bought
    Apr 1, 2008, about then
    Where
    Richmond, Texas: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur Pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  18. Hurt, care not known

    Made Apr 16, 2012, sent to the company May 8, 2012, published by CPSC May 30, 2012

    The product, in the report: Foam Mattress

    The consumer says the mattress had a toxic odor. Her and her husband both got sick. They had burning eyes, and throat was bothering her. She called the manufacturer to find out what was in it. She was told it was made with polyurethane. The manufacturer told her that in order to release the gases they should jump on the mattress and roll around. The consumer’s concern is that they claim the order would dissipate. She feels that this would make it more dangerous. She complained about it to the retailer and got a refund. Her husband and her feel that this product should not be sold without a warning label and full disclosure of what its made of. The manufacturer told her she should pour baking soda on the mattress.

    Model
    Cloud
    Bought from
    Sleepys, New York
    Bought
    Mar 15, 2012, about then
    Where
    Saugerties, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempur-pedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Level of care not known
  19. Seen by a doctor or nurse

    Made Mar 18, 2012, sent to the company Mar 26, 2012, published by CPSC Apr 9, 2012

    The product, in the report: Tempurpedic original king size bed (mattress) Reply to model/serial # request received. Notification Status=Notification Requested Uploaded email from submitter and pictures. item# TP1003S

    Since purchasing our tempurpedic bed 5 years ago, within 2 months of sleeping on it, I started having respiratory, ear, sinus and allergy problems and severe sweating. I would wake up every night with an itch in my throat and eyes which would cause me to wake up several times a night and cough uncontrollably. I was constantly clearing my throat through out the day, and my ears have been congested and ringing every day for 5 years. Every year seemed to get worse and the beginning of 2011 everything became severely worse. I started seeing an allergist in the summer of 2011 and was told to stop sleeping on the tempurpedic bed after I was tested. I was told they are made with harsh chemicals that release toxins and gases. After just the first couple of nights, I was sleeping through the night. It has been over 3 weeks now and all my symptoms are improving dramatically. My doctor told me to do some reading on the memory foam to find out more information. I never imagined this would be causing my health issues until I stopped sleeping on the bed, found out what these mattresses are made of, and all the other people who have went through similar problems from sleeping on memory foam.

    Model
    Swedish Tempurpedic original
    Bought from
    mattress firm, Colorado
    Bought
    Jun 1, 2007
    Where
    Colorado: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  20. Hurt, care not known

    Made Dec 15, 2011, sent to the company Dec 23, 2011, published by CPSC Jan 18, 2012

    The product, in the report: King size Tempurpedic Mattress

    What gasses are emitted from the TempurPedic King Mattresses? The smell is putrid and the effect is scary. What do you know about the safety of this product? I am nauseated, my throat feels like it is closing and eyes are irritated. Is this a cancer causeing gas?

    Where
    Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Level of care not known
  21. Hurt, care not known

    Made Jun 20, 2011, published by CPSC Aug 1, 2011

    The product, in the report: Tempurpedic mattress

    Consumer stated that he started experiencing symptoms of shortness of breath approximately 1 month after he started sleeping on the pillow and mattress. He stated that he was also nauseous when he got up in the mornings but this feeling would dissipate a few minutes later. These items have caused him to also develop headaches, dry burning and itching eyes, sore throat, congestion, nose bleed, loss of energy, lower neck and back pain.

    Consumer stated that he didnot smell any chemical odor. He also stated that the company advised that a liner should be used with the mattress.

    Consumer stated that he visted his physician with a rash on his left knee but there was no diagnosis for this.

    Consumer stated that he was advised by a friend to stop sleeping on the items, he discarded the bedding and started sleeping on his sofa and kept his bedroom closed. Some of his symptoms has disappeared but he still has the shortness of breath.

    Consumer stated that he has a report form to send in to Tempurpedic company.

    Consumer feels that this product is a health hazard and should be reported.

    Model
    Rn VA11753 / Lv4406pll
    Bought from
    Better Bedding, Connecticut
    Bought
    Jun 19, 2010
    Where
    Broad brook, Connecticut: Unspecified
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Injury, Level of care not known
  22. No one hurt

    Made Jun 9, 2011, published by CPSC Jul 13, 2011

    The product, in the report: Tempurpedic Mattress

    I purchased a Tempurpedic mattress when I was 5-months pregnant almost 2 years ago. When the mattress arrived, I was unable to sleep in it due to the terrible nausiating offgassing. I slept on the couch for the remainder of my pregnancy hoping that the smell would dissipate with time. After I brought my newborn baby home, I tried to sleep in my bed again with my baby. The smell was still there. I called the Tempurpedic company and asked if there were any toxic chemicals in the mattress, and I was told there were not. I explained that I had a newborn and I was breastfeeding, so if there was anything toxic, I needed to know. The Tempurpedic customer service rep. assured me that the bed was totally safe. She said the smell was normal and would go away. It has been almost 2 years, and the bed still smells terrible. I need to know if this bed is toxic. I do not want my family to continue sleeping on it if it is. When I called again to report the smell, I was told that noone else had complained about the smell. Meanwhile, I found several complaints online.

    Moreover, when we purchased the Tempurpedic mattress, we purchased one for my in-laws, too. My father-in-law was diagnosed with a rare form of cancer almost 6-months after purchasing the mattress for him. I am not sure if the mattress is a factor, but I do not want the mattress to contribute to his failing health. If the mattress is toxic, I do not want him sleeping on it any more. He has been through a great deal of traumatic medical events. He has had one health problem after another after another since then. If this mattress is toxic, I need to know.

    I greatly appreciate your investigation of this matter.

    Sincerely, [REDACTED]

    Model
    I do not know
    Bought from
    Mattress Firm at Mitchell Ranch Plaza, Florida
    Bought
    Jul 25, 2009
    Where
    Odessa, Florida: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Tempurpedic, made or sold by Tempur Pedic
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mattresses

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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