Symbol Mattress mattresses
1 report to CPSC, the latest made Nov 28, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 28, 2014the latest report was made
- Nov 28, 2014the earliest
- 0with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, Symbol Mattress
- Maker
- Symbol MattressMakers, importers or sellers, as the reports name them
- Product
- MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2014 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Nov 28, 2014, sent to the company Jan 12, 2015, published by CPSC Jan 27, 2015
The product, in the report: Aloe Vera Mattress and Box Spring, Full Size GRFAATL-1030 VA2898
The consumer was having issue with her mattress and she contacted the retailer regarding it. The retailer replaced the mattress for her under lifetime warranty.
The consumer started running into the same issue with the replacement mattress after 1 month of use. The retailer and manf are unwilling to help as the mattress is no longer under warranty. They informed her that since they replaced it once, they can no longer replace it. The consumer spoke to the sales manager, [REDACTED], with the manf, who was not willing to help at all.
The consumer stated that the mattress is buckling down in the middle. The consumer stated that the box frame does not support the mattress. The consumer stated that she requires assistance getting out of the bed.
The consumer stated that it is causing back and neck pain. All the people sleeping on the mattress are affected by the pain.
The consumer stated that they informed her to rotate the mattress every 3 months, but it does not work.
- Model
- LCJO
- Bought from
- Mattress Outlet, Virginia
- Bought
- Nov 1, 2013, about then
- Where
- Blacksburg, Virginia: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- made or sold by Symbol Mattress
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.