Signature Design mattresses
2 reports to CPSC, the latest made Jan 3, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jan 3, 2026the latest report was made
- Sep 25, 2022the earliest
- 2with the company’s comments
- Brand
- Signature Design
- Maker
- Ashley Furniture Industries, Inc.Makers, importers or sellers, as the reports name them
- Product
- MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
Other ways the reports write the brand (1)
“Signature Design by Ashley”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2026 | 1 |
| September 2022 | 1 |
How badly anyone was hurt
- Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Emergency room Made Jan 3, 2026, sent to the company Jan 7, 2026, published by CPSC Jan 22, 2026
The product, in the report: Signature Design by Ashley Chime 12-inch Plush Memory Foam Mattress, King size. Foam mattress with zippered outer fabric cover, designed for household sleeping use. Purchased on DECEMBER 2021 for residential use.
I own a Signature Design by Ashley Chime 12-inch plush memory foam king mattress purchased on December 2021. Recently, the outer mattress cover tore during normal household use. After the tear, I observed fine fiber-like material exposed inside the mattress that appears to be fiberglass or glass fiber.
After the fibers became exposed, I experienced throat irritation and voice changes.
I also have a child with asthma in the home, which raises additional concern about potential respiratory irritation from airborne fibers. I went to the emergency room for voice hoarseness. At the time, the cause of my symptoms was not known and I was not aware of potential exposure to fiber-like material from the mattress.
I contacted Ashley Furniture customer support by email on December 29th and and followed up by phone. Ashley confirmed that a case was opened; however, I have not been provided with guidance on safe handling, next steps, or a timeline for resolution.. I am reporting this incident due to concern about potential health and safety risks when the mattress cover fails during normal use.
- Model
- CHIME
- Bought from
- ASHLEY
- Bought
- Dec 7, 2025, about then
- Where
- PROSPECT HEIGHTS, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Signature Design by Ashley, made or sold by Ashley Furniture Industries, Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Emergency room Made Sep 25, 2022, sent to the company Sep 29, 2022, published by CPSC Oct 21, 2022
The product, in the report: The mattress is a 12 inch Signature Design Chime Memory Foam Mattress by Ashley Furniture. It is white. It is a Queen sized mattress. The other identifying marks (upc etc) is likely on the tag. The mattress is in our home which is not safe to enter right now without being covered in fiberglass.
My family purchased a memory foam mattress from Ashley Furniture in 2019. Last week we removed the zipper cover to wash the cover. Without warning- a plume of fiberglass was released rendering our home unliveable and covered in millions of tiny shards of fiberglass! My two year old toddler has spent several hours in the Emergency Room dealing with wheezing and a horrible cough after exposure. There are ZERO warning labels on this mattress against removing this cover! We have relocated to a hotel while we search for any plan on how to proceed. This is a nightmare.
- Model
- Chime
- Bought from
- Amazon
- Where
- Kokomo, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 2, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Signature Design, made or sold by Ashley Furniture Industries, Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.