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Siena mattresses

2 reports to CPSC, the latest made Dec 27, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Dec 27, 2024the latest report was made
  • Nov 11, 2023the earliest
  • 0with the company’s comments
Brand
Siena
Maker
Resident Home IncMakers, importers or sellers, as the reports name them
Product
MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath

By month

1 report from January 2024 to December 2024; the most in December 2024, 1. 1 earlier report, since November 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20241
November 20231

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Dec 27, 2024, sent to the company Jan 3, 2025, published by CPSC Jan 23, 2025

    The product, in the report: Siena 10 Twin Gel Memory Foam Mattress - Medium Firm - 180 Night Trial - Premium Pressure-Relieving Layers - 10 Year Manufacturer Warranty - CertiPUR-US Certified Brand Siena Size Twin Product Dimensions 75”L x 38”W x 10”Th Top Style Gel Top Number of Layers 5 Fill Material Gel Memory Foam, Memory Foam Special Feature Pressure-Relieving Gel Memory Foam, CertiPUR-US Certified, Simple to Set Up, Medium Firm, BreathablePressure-Relieving Gel Memory Foam, CertiPUR-US Certified, Simple to Set Up, Medium Firm, Breathable Color White Coil Type Continuous Coil Model Name Siena https://www.amazon.com/dp/B09RF5BJ78?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1&th=1

    I purchased a mattress on Amazon in August of 2024. https://www.amazon.com/dp/B09RF5BJ78?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1&th=1

    I checked the materials before purchasing the mattress. On 12/27/2024 my teen had me come look at the furniture under their bunkbed. It was covered with fiberglass threads and dust.

    I cross checked the mattress on this website [REDACTED] and the manufacturer is listed.

    I called the manufacturer and they said I would be referred to the “department for fiberglass complaints”. The manufacterer referred me back to Amazon for pickup and cleaning. I contacted Amazon and am still waiting to hear what they are going to do.

    We’ve never opened the mattress covering, but there is fiberglass that has made its way out of the mattress cover and is covering the desk and bookcase.

    I have to take my teen into the dr to assess the impact to their health, but they have been getting nauseous and throwing up at night, which is a sign of ingesting fiberglass.

    Model
    Siena 10 Twin Gel Memory Foam Mattress - Medium F
    UPC
    n/a
    Serial number
    n/a
    Bought from
    Amazon
    Bought
    Aug 19, 2024
    Where
    seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Siena, made or sold by Resident Home Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  2. No one hurt

    Made Nov 11, 2023, sent to the company Nov 15, 2023, published by CPSC Nov 30, 2023

    The product, in the report: Siena Mattress, Queen Size

    I recently purchased a Queen-size Siena Mattress on Amazon.com. Siena is a sub-brand of Resident Home, which manufactures the Nectar mattress. Upon setting up the mattress, I noticed a warning that said, ‘Do not remove the zippers. Property damage, etc., can occur if zippers are removed.’ It was something along those lines. I knew this mattress contained fiberglass as a fire retardant and had researched numerous articles stating it is safe as long as I don’t remove the outer cover. I never removed the cover. After purchasing it, I started having a stuffy nose, and my cat began sneezing occasionally. I attributed this to seasonal changes. Occasionally, my skin itched, which I also thought was due to seasonal allergies. However, the new kitten my housemate adopted likes to run around the house. She went under my bed, and I saw crystal-like sharp material protruding from the bottom barrier of my Siena mattress. I immediately recognized it as fiberglass, having seen enough news and videos about it on social media. I used my phone’s flashlight to inspect further and realized that fiberglass was poking through the barrier, with some fibers attached to the metal bed slats, etc. I also found these sharp materials on the fitted sheet, although not as much as on the bottom of my mattress. I contacted Siena but haven’t heard back for a few days. They kept asking for my contact information but to no avail. I feel really frustrated. I’ve ordered a new mattress and will remove this one myself, hoping that Siena resolves the issue and arranges for its disposal. I know fiberglass is safe if the outer cover is well-reinforced, but it seems that’s not the case with Siena’s product. It appears to be a thin layer of rayon or polyester. It’s frustrating that they continue using this material without diligent research and development, especially after class-action lawsuits concerning their sub-brand Nectar.

    Model
    SENMF (Prototype ID)
    UPC
    Not sure
    Serial number
    Not sure
    Bought from
    Amazon.com
    Bought
    Oct 3, 2023
    Where
    Walla Walla, Washington: Home/Apartment/Condominium
    Who was involved
    Age 21, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Siena, made or sold by Resident Home Inc
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mattresses

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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