Nap Queen mattresses
3 reports to CPSC, the latest made Apr 25, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Apr 25, 2025the latest report was made
- Jul 29, 2024the earliest
- 0with the company’s comments
- Brand
- Nap Queen
- Maker
- ADVEN GROUP LLCMakers, importers or sellers, as the reports name them
- Product
- MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
Other ways the reports write the brand (2)
“Nap Queen Sleep Victoria Hybrid Mattress” and “NapQueen 14 Inch Bamboo Charcoal Queen Size Medium”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2025 | 1 |
| October 2024 | 1 |
| July 2024 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, care not known 2 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Apr 25, 2025, sent to the company Apr 28, 2025, published by CPSC May 12, 2025
The product, in the report: Mattress is a Queen size and on the top it has white quilted pattern with black/dark gray sides.
I am reporting the Nap Queen Sleep Victoria Hybrid mattress due to concerns of the fire hazard material and to report the mattress material shifting underneath. Guests have been sleeping on this mattress in the extra bedroom so it is not slept in every day which is cause for concern as to why the top layer has shifted. I would also like to report a burning sensation when sleeping on the mattress l, unable to use since it gave guests a rash that looked inflamed and was sensitive to touch.
- UPC
- 745528233577
- Bought from
- Walmart
- Bought
- Apr 20, 2024, about then
- Where
- Las Cruces, New Mexico: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Nap Queen Sleep Victoria Hybrid Mattress, made or sold by ADVEN GROUP LLC
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Hurt, care not known Made Oct 24, 2024, sent to the company Oct 29, 2024, published by CPSC Nov 13, 2024
The product, in the report: I have a queen size NapQueen 14 Inch Bamboo Charcoal Queen Size Medium Firm Memory Foam Mattress
Hello CPSC,
I believe there is something in the material that is causing my thought to tighten up and at that time none stop coughing as Im having an allergic reaction to the mattress and at that point I find myself going outside to fill my lungs with fresh air.
I either just stay awake or grab a pillow and comforter and go get uninterrupted, non coughing sleep on the sofa.
It’s not the most comfortable location to sleep but that’s just it I’m able to get sound sleep without running a ceiling fan and having the bedroom window open to circulate what I’m leaning towards problematic materials that with this recall would pose less a fire hazard and more of a respiratory health risk!
I have slept in different locations in our home but without any type of breathing problems or coughing almost instantly whenever try sleeping on our nap queen mattress.
Could having the recall mattress cover just mask the obvious fumes or whatever is being discharged or released into the atmosphere when in close proximity of my nap queen mattress which could continue to cause health conditions with more than just me?
As this being a ongoing problem I’m having with this mattress, I feel it’s on my best welfare to receive a full refund and just discard this mattress.
Whatever didn’t go into the manufacturing process obviously caused more that a fire risk. It also posses a respiratory health risk as well.
My original mattress was purchased at Walmart home page Order date: Sat, Aug 20, 2022 Order number: [REDACTED] but due to a defective mattress I contacted nap queen and under warranty I was sent out a replacement.
I recently found out about the recall so after looking into it not being okay with how nap queen wanted to mask the problem I dug deeper and located the CPSC and the compliant option with hopes of a better sound solution!
Thanking you in advance, I remain,
Sincerely yours, [REDACTED]
- Model
- 14 Inch Bamboo Charcoal Queen Size Medium
- UPC
- N/
a - Serial number
- N/
a - Bought from
- https:/
/ www.napqueensleep.com - Bought
- Jan 15, 2023
- Where
- Flint, Michigan: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand NapQueen 14 Inch Bamboo Charcoal Queen Size Medium, made or sold by ADVEN GROUP LLC
- How badly, in CPSC’s words
- Injury, Level of care not known
-
First aid Made Jul 29, 2024, sent to the company Sep 6, 2024, published by CPSC Sep 20, 2024
The product, in the report: King size mattress
(6/23/2023): There was an incense stick lit for 2 – 3 minutes and it was beside the consumer’s bed.
Embers from a nearby burning incense fell on the bed and caused it to burn. The consumer laid on the bed afterwards, not knowing embers had gotten on the bed. He quickly extinguished the burning mattress, but sustained burns to his right wrist. The consumer mother treated him for 2nd degree burns
Approximately 5” of the mattress was burned.
(7/2023): The consumer contacted the manufacturer and reported the problem to them. Initially he was asked if he had a zelle account, which he said yes. The consumer said that the manufacturer’s rep. agreed to provide a refund, but he never received it. He sent the recall company pictures of his burn, his purchase receipt and other information that they requested. He called the company a few more times and sent them more emails, but no one responded.
He then contacted the company through Facebook and tried calling the recall number, but no one answer
(2024): The consumer was notified by the company about CPSC Recall# 24-263. However, considering his incident, he would like a refund and does not want a replacement mattress cover.
- Model
- NQ691241
- Bought from
- Wayfair.com
- Bought
- Dec 20, 2019
- Where
- Cincinnati, Ohio: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Nap Queen, made or sold by ADVEN GROUP LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.