Helix Sleep mattresses
1 report to CPSC, the latest made Aug 30, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 30, 2023the latest report was made
- Aug 30, 2023the earliest
- 0with the company’s comments
- Brand
- Helix Sleep
- Maker
- Brooklyn Bedding, LLC d/b/a HelixMakers, importers or sellers, as the reports name them
- Product
- MattressesNot baby mattressesCPSC’s product type: Nonbaby Mattresses (code 4009), in Furniture, Furnishings & Decorations: Bedroom, Bedding & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2023 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 30, 2023, sent to the company Sep 26, 2023, published by CPSC Oct 11, 2023
The product, in the report: Helix Kids Twin Mattress - Dimensions are supposed to be 75 inches by 38 inches. Actual dimensions are 73 inches by 38 inches.
A Helix Kids Twin mattress was purchased and the advertised size of this mattress is the standard twin size (75x38). The mattress was received and measured an entire 2 inches shorter than the standard 75 inches. This made the mattress not fit snugly in the bed frame and actually left quite a gap which has been known to cause injuries to toddlers. This bed is specifically advertised for children aged 3 to 12. When I contacted Helix to request a mattress that is the correct size I was told that they are now making their Kids Twin Mattress to a standard of 74 inches so the 73 inches was within their limits. Their website explicitly states that the dimensions are 75x38 so not only is this unsafe for children, but it is also false advertising. The return process has been horrible as well. The mattress was purchased July 28th and a return process was started Aug 14th and here it is Aug 30th and I still have not received my money back. Customer service does not return emails and it is nearly impossible to get them on the phone. We have had to purchase a different mattress for our toddler in the meantime despite not having our money refunded from Helix. This mattress is unsafe, poorly made, and most definitely not firm enough for a toddler. I want to warn other parents.
- Model
- HEKI33
- Serial number
- HXSTD21
- Bought from
- Helix Sleep
- Bought
- Jul 28, 2023
- Where
- North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Helix Sleep, made or sold by Brooklyn Bedding, LLC d/
b/ a Helix - How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.