Sans filters
1 report to CPSC, the latest made Mar 24, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 24, 2026the latest report was made
- Mar 24, 2026the earliest
- 0with the company’s comments
- Brand
- Sans
- Maker
- Living Well Solutions LLCMakers, importers or sellers, as the reports name them
- Product
- FiltersCPSC’s product type: Filters (code 4005), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2026 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 24, 2026, sent to the company Mar 27, 2026, published by CPSC Apr 10, 2026
The product, in the report: Product Name: Sans Countertop Reverse Osmosis Water Purifier Brand: Sans (livesans.com) Product Type: Countertop reverse osmosis water purification system designed for home drinking water use. The unit filters tap water through a multi-stage reverse osmosis process and dispenses purified water into a removable pitcher for household consumption. Description: The unit consists of a rear water intake tank, an internal multi-stage filtration system including an RO filter, a sealed internal post-filtration storage tank that cannot be accessed or cleaned by the user, and a front removable pitcher. The unit also features a built-in TDS (total dissolved solids) digital display meter. Color: White The product is marketed as a safe, high-performance drinking water solution for families and is sold directly through the manufacturer’s website at livesans.com
I purchased a Sans countertop reverse osmosis water purifier in August 2024. My household, including young children, has been using it daily as our primary source of drinking water, following all recommended maintenance procedures provided by the manufacturer. Over several months I noticed recurring algae growth in the rear tank and eventually in the front pitcher, which is stored exclusively in the refrigerator and not exposed to sunlight. My household experienced gastrointestinal issues over approximately one month that resolved after discontinuing use of the purifier and switching to bottled water. Upon further inspection I identified a sealed internal post-filtration storage tank that cannot be accessed, cleaned, or inspected by the user which is a design limitation confirmed by the manufacturer’s customer support team. This sealed chamber holds filtered water before it is dispensed and has no pathway for cleaning or maintenance. Most recently, upon inspecting the unit after receiving a replacement tank from the manufacturer, I discovered visible discoloration around the RO filter port connection along with a strong foul odor consistent with mold growth inside the filtration system itself. I contacted the manufacturer multiple times over several months, providing photos and video documentation. The manufacturer has confirmed they cannot inspect, test, or service the internal sealed tank, and their most recent response directed me to purchase a replacement filter rather than addressing the safety concern. The product is a countertop water purifier marketed as a safe drinking water solution for families. The concern is that the sealed internal design may harbor mold or biofilm that cannot be detected, cleaned, or remediated, and may be transferring contamination to drinking water.
- Model
- Sans Water Purifier
- UPC
- unknown
- Serial number
- LSA5N00886
- Bought from
- livesans.com
- Bought
- Aug 22, 2024, about then
- Where
- Red Bank, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Sans, made or sold by Living Well Solutions LLC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.