Hearth Record

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Custom Pure filters

1 report to CPSC, the latest made Oct 13, 2018. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Oct 13, 2018the latest report was made
  • Oct 13, 2018the earliest
  • 0with the company’s comments
Brand
Custom Pure
Maker
Custom PureMakers, importers or sellers, as the reports name them
Product
FiltersCPSC’s product type: Filters (code 4005), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from November 2017 to October 2018; the most in October 2018, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20181

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Oct 13, 2018, sent to the company Dec 12, 2018, published by CPSC Feb 6, 2019

    The product, in the report: Custom Pure water filtration system

    Some models of Custom Pure water filtration systems use ozone to kill microbes in the bottle while dispensing water into the bottle. The [REDACTED] has one such model. During busy times, such as the morning of Saturday, October 13, around 11 AM, the smell of ozone becomes very strong. I have experienced dryness in my mouth and irritation in the throat and chest from exposure. Please know that I have a Ph.D. in chemistry [REDACTED] and have used ozone in synthesis. My concern is mainly for the workers who are chronically exposed. I do not work there. Otherwise, I would reporting this to OSHA. Please measure the ozone released by this system when used indoors to fill 4 5-gallon jugs and determine this product’s safety.

    Where
    Issaquah, Washington: Other Public Property/Office
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Custom Pure, made or sold by Custom Pure
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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