Hearth Record

Back to Kerosene or oil heaters

Heat Mate kerosene or oil heaters

1 report to CPSC, the latest made Nov 1, 2018. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Nov 1, 2018the latest report was made
  • Nov 1, 2018the earliest
  • 0with the company’s comments
Brand
Heat Mate
Maker
SENGOKU LA, LTDMakers, importers or sellers, as the reports name them
Product
Kerosene or oil heatersCPSC’s product type: Kerosene or Oil Heaters (code 399), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from December 2017 to November 2018; the most in November 2018, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20181

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 1, 2018, sent to the company Dec 4, 2018, published by CPSC Dec 19, 2018

    The product, in the report: Our Convection Kerosene Heater (23,500 BTU) is Safe and Easy to use and Economical to operate. It is great alternative heating source and excellent emergency heating source in events of power failure – no electricity is required! It provides efficient zone heating: up to 1,000 sq.ft. It features Automatic Safety Shut Off, the Push Button Start (no matches or electricity required), protective Safety Grills and our Quality construction is backed by a 2 Year Limited Manufacturer’s Warranty. Bi-lingual (English/Spanish) Package and Manuals are included. This Heater is suitable for use in large rooms, rooms with cathedral ceilings, poorly insulated buildings, garages and other hard to heat spaces.

    Last spring (March or April 2018) I bought a HeatMate HMC-23K kerosene heater.

    This heater is intended for use inside homes.

    The shut-off switch never worked very well, but I could get it to shut off if I repeatedly wiggled the flame adjustment knob while actuating the shut off switch multiple times. According to the users manual, this was not how it is meant to be shutoff. Shut off should occur by simply depressing the shut off lever.

    I probably should have taken it back to the retailer when I first got it, as it would be a safety hazard if you needed to extinguish the flame quickly. However, I made due with it as it was.

    Now, the flame adjustment know has completely broken, making the shut off nearly impossible. It is only possible with use of a heavy pair of pliers.

    To me, this is clearly a defective and dangerous product.

    Model
    HMC-23K
    Bought from
    Aubuchon Hardware
    Bought
    Mar 30, 2018, about then
    Where
    WESTPORT, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Heat Mate, made or sold by SENGOKU LA, LTD
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Kerosene or oil heaters

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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