Radiate patio heaters and fire pits

1 report to CPSC, the latest made Dec 21, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Dec 21, 2024the latest report was made
Dec 21, 2024the earliest
1with the company’s comments

Brand: Radiate
Maker: Infinite Commerce, Inc.Makers, importers or sellers, as the reports name them
Product: Patio heaters and fire pitsCPSC’s product type: Outdoor Patio Heaters or Firepits (Manufactured) (code 394), in Yard & Garden: Grills & Accessories

By month

1 report from January 2024 to December 2024; the most in December 2024, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
December 2024	1

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Dec 21, 2024, sent to the company Dec 26, 2024, published by CPSC Jan 15, 2025

The product, in the report: Portable Indoor Campfire, Tabletop Firepit

Flame jetting resulting in second and third-degree burns to three individuals. One individual was hospitalized. Fire was not all the way out in the pit prior to additional alcohol pour.

Bought from
Amazon
Bought
Nov 13, 2023
Where
Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Radiate, made or sold by Infinite Commerce, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(1/3/2025) Infinite Commerce, Inc.: Dear CPSC,
We are writing in response to notification report no. 20241221-B2BEC-2147334449 concerning an alleged incident involving a portable firepit sold under the Radiate brand. We are committed to ensuring the safety of all our products and customers and take this matter very seriously. We deeply regret to hear about the injuries described in the report and wish those affected a swift recovery.
Investigation and Actions Taken As the incident involves a product sold in November 2023, prior to our acquisition of the Radiate brand, we are actively gathering historical information from the previous owners who may have put this product on the market.
Based on the details provided in the report, the incident appears to have occurred due to potential customer misuse during the refueling process. The product’s instructions, as present in the marketing materials, clearly state that users must wait until the flame is completely extinguished before refueling and relighting. In this case, it appears that these instructions and reasonable practices were not followed, and the flame was not fully extinguished before refueling by the user, which likely led to the reported incident.
While we recognize that user error and misuse may have contributed to and appear to have caused the incident, we are actively reviewing all related product documentation, instructions, and marketing materials to identify opportunities for additional consumer safety education and reminders of reasonable practices.
The following are just some initial steps we have taken:
1. Proactive Communication with Stakeholders: We are engaging directly with suppliers and internal teams to confirm that we have all the necessary details about the 2023 design, use instructions, and historical sales of the product. 2. Suspension of Sales: We have deactivated listings for what we believe to be the affected product across all sales channels. 3. Consumer Education: We are evaluating current consumer-facing materials to enhance clarity if/as necessary around safe and reasonable product use, including refueling instructions if/as needed.
We are committed to working closely with the CPSC to address this matter and to ensure the safety of our customers. Please let us know if additional details or specific documents are required at this time.
Thank you for bringing this matter to our attention.
[REDACTED] Associate Counsel, Product Infinite Commerce, Inc.

CPSC report 20241221-B2BEC-2147334449. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Radiate patio heaters and fire pits

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.