Castle heaters or heating systems
1 report to CPSC, the latest made Jan 2, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 2, 2018the latest report was made
- Jan 2, 2018the earliest
- 1with the company’s comments
- Brand
- Castle
- Maker
- ARDISAM INCMakers, importers or sellers, as the reports name them
- Product
- Heaters or heating systemsCPSC’s product type: Heaters or Heating Systems, Other or Not Specified (code 393), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2018 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Jan 2, 2018, sent to the company Mar 15, 2018, published by CPSC Apr 6, 2018
The product, in the report: Castle brand pellet stove. Sold at ACE hardware nationwide in 2013 for $999.99, and is still available, albeit with a new design which eliminated the “hidden chamber” which contributed to this incident. The model is now called a “Serenity”.
Castle brand pellet stove . Ardisam 800-345-6007 is the company that either manufactures or represents it exclusively in USA.
Unit during its normal course of operation malfunctioned. Malfunction consisted of flames amonst the wiring and computer area. This area is specifically separated from the pellet fuel containment bin area. Malfunction also consisted of some event occurring which enabled the pellets in the containment bin to ignite. This malfunction caused physical property damage. There were no serious physical injuries or death.
- Bought from
- ACE Hardware
- Bought
- Oct 15, 2013, about then
- Where
- LANCASTER, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 56, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Castle, made or sold by ARDISAM INC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.