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Mr. Heater gas or LP heaters

6 reports to CPSC, the latest made Jan 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Jan 11, 2026the latest report was made
  • Jun 16, 2016the earliest
  • 4with the company’s comments
Brand
Mr. Heater
Maker
Enerco Group, Inc.Makers, importers or sellers, as the reports name them
Product
Gas or LP heatersCPSC’s product type: Gas or Lp Heaters, Other or Not Specified (code 392), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (4)

“Mr Heater”, “Mr Heater Big Buddy Pro with fan (Made in Vietnam)”, “Mr heater” and “mr heater”

By month

2 reports from February 2025 to January 2026; the most in January 2026, 1. 4 earlier reports, since June 2016, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20261
December 20251
January 20251
May 20231
October 20221
June 20161

How badly anyone was hurt

  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 11, 2026, sent to the company Jan 14, 2026, published by CPSC Feb 11, 2026

    The product, in the report: Mr heater garage heater

    Mr Heater garage heater started shooting flame out of the back of the unit and then would not turn off. Had to shut gas line to prevent fire.

    Where
    Greenwood Village, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 7, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Mr heater, made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 4, 2025, sent to the company Dec 9, 2025, published by CPSC Jan 5, 2026

    The product, in the report: infrared heater mr heater dual fuel 30000 btu

    unburnt natural gas out of pilot area. this heater has two pilot lights one for propane one for natural gas. the one i am using now is natural gas and it lights but the propane one has natural gas coming out of nozzle but not enough to actually sustain a flame but it tries to light. i don’t believe that having unburnt fuel in my home is good idea. when i contacted mr heater the technician says it is in the owners manual that this will happen. just because the owner manual says it is ok doesnt make it ok. unburnt fuel can build up and blow up. fuel and air makes things go boom. so doubt this is safe. and they know it. the average person would most likely never notice but i use this as a emergency heater for winter such as a back up and i test it every fall and i happen to notice it spurting a flame out of secondary pilot orifice. being i work around natural gas and know this cannot be safe.

    Bought from
    rural king
    Where
    west sunbury, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand mr heater, made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jan 8, 2025, sent to the company Jan 21, 2025, published by CPSC Feb 4, 2025

    The product, in the report: Mr Heater Big Buddy Pro Series 18000 BTU Red and Black colors Has two tiles that turn from white to Orange when heated. Still looks new even after this incident.

    Tried to use my : Mr Heater I got a year ago. It’s the Big Buddy 18000 BTU Pro Series. The box it came in has an extra bar code that reads EC-74800-2303001546/ The UPC code is 089301748002. Yesterday I hooked it up and was having an issue with getting the knob to go past the pilot selection. Customer service told me there is a sweet spot in the middle of the springy knob that permits the turning. Great, but when the high setting is used, some popping blue flames exist at the top corners of the right side tile. The company wants to change out this unit for a new one. Well today I turned it on, and after a couple of minutes , the right side started shooting blue flames out into the room, almost starting a house fire. I had to turn off the propane tank at the end of the hose. Well, thinking the high setting is defective but I need heat, I decided to try just the left tile selections (Low and Medium). No problem with that left side. But I intend to take this unit to a [REDACTED] to ship this unit like I was told yesterday to do as soon I can after the cold snap ends. I ain’t waiting. I’m going to box it up and ship it today. I don’t know if this was a quaility control issue or also someone forgetting the assembly directions. I can see the right tile looks loose.

    Model
    Model# MH18B Stock# F274800
    UPC
    089301748002
    Serial number
    EC-74800-2303001546
    Bought from
    Home Depot
    Bought
    Jan 1, 2024, about then
    Where
    Markham, Texas 77456, Texas: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Mr Heater Big Buddy Pro with fan (Made in Vietnam), made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 17, 2023, sent to the company May 19, 2023, published by CPSC Jun 12, 2023

    The product, in the report: Mr. Heater heater with thermostat

    Heater safety issues Wall mount gas LP open flame 20,000 BTU ventless Had a [REDACTED] for 30 years, don’t make anymore. Last 5 years, [REDACTED], 1Mr. Heater, [REDACTED] All heaters had automatic thermostatic gas valve The last 4 heaters had [REDACTED] thermostats, after about a year the auto thermostat wouldn’t shut off, run all the time, the state is listed as a part, but the company says there not available as individual parts. On 12-3-22, the [REDACTED], they changed the state, [REDACTED], [REDACTED]. Twice I caught the burner barely on & the room filled with gas, low pressure, so the state is either not completely on or not completely off. No safe heat.

    additional information Incident dates [REDACTED] Mr. Heater 10-15-19 [REDACTED] [REDACTED] [REDACTED]

    Where
    Unspecified: Unspecified
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Mr. Heater, made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No incident, no one hurt

    Made Oct 24, 2022, sent to the company Oct 28, 2022, published by CPSC Nov 14, 2022

    The product, in the report: Mr Heater golf cart heater. Black, green, & silver. The unit mounts to a small propane tank (not included with the heater) which then mounts to a bottom piece which fits into a cup holder on the golf cart.

    I purchased a Mr Heater golf cart heater and was preparing it for use. I installed it into my golf cart cup holder. I followed the instructions to ignite the heater and noticed the start button was hard to push and would not return to it’s original position. After several attempts the button loosened up and seemed to be working properly. I was able to ignite the unit and was making sure it was working properly. After approx. 30 seconds there was a large flame that came out of the side and back of the unit. I quickly removed it from the golf cart a laid it on the ground and the flame went out. I did not try to re-start the unit. There were no injuries and no damage to the golf cart.

    Model
    MH4GC
    UPC
    089301000223
    Serial number
    EC-42010-2110967657
    Bought from
    Northern Tool & Equipment (via Amazon)
    Bought
    Sep 28, 2022
    Where
    Gladwin, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 58, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Mr Heater, made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    No Incident, No Injury
  6. No one hurt

    Made Jun 16, 2016, sent to the company Jul 18, 2016, published by CPSC Aug 3, 2016

    The product, in the report: Heater

    The consumer states that the heater has a plastic igniter switch that attaches to a metal bracket on the back of the unit. He had started the unit on its highest level in his garage with the garage door opened for approximately fifteen minutes when he noticed that the top of this igniter switch had caught fire with flames about four to six inches high. The consumer immediately turned the valve off to shut the heater off. The fire did not spread and eventually ceased.

    The consumer contacted the manufacturer and explained the situation. The representative he spoke to informed him they had never heard of such an incident occur and so they will send him a shipping label so the consumer can send the product back to them for investigation.

    The consumer indicates that prior to the incident occurring, he had only used the heater twice for approximately three to four hours each time, and that the day of the incident was the first time he had set it to its highest setting.

    The consumer does not plan on keeping the unit for at least the next thirty days.

    Model
    MH15TS
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Sutherlands, Kansas
    Bought
    Jan 15, 2016, about then
    Where
    Tecumseh, Kansas: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Mr. Heater, made or sold by Enerco Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Gas or LP heaters

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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