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Envi other electric heaters

10 reports to CPSC, the latest made Feb 3, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 10reports to CPSC
  • Feb 3, 2023the latest report was made
  • Feb 5, 2017the earliest
  • 0with the company’s comments
Brand
Envi
Maker
eheat, Inc.Makers, importers or sellers, as the reports name them
Product
Other electric heatersCPSC’s product type: Electric Heaters, Not Elsewhere Classified (code 388), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from March 2022 to February 2023; the most in February 2023, 1. 9 earlier reports, since February 2017, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20231
January 20221
February 20211
March 20191
February 20191
October 20181
April 20181
January 20181
June 20171
February 20171

How badly anyone was hurt

  • No one hurt 10 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 3, 2023, sent to the company Feb 10, 2023, published by CPSC Feb 27, 2023

    The product, in the report: Envi Wall Mounted Heater Model HH1012T

    My E-heat ENVI wall heater caught on fire at 6:30 a.m. January 18. It was the scariest day of my life. This heater was purchased in 2016, and recalled in 2018. I sent the unit back to the manufacturer during the recall, and I received a unit back with a sticker of “Serviced 2018”. Luckily I was able to get the fire out. I emptied my ABC fire extinguisher on it, which seemed to make it worse, and then dumped a 3 gallon jug of water on it. The fire started in the control switch, and it burnt up the wall. My carpet is a mess because of the fire extinguisher powder, everything in my travel trailer smells like toxic, acrid, burnt plastic. I mean everything - clothes, bedding, curtains, upholstery, carpet. I reported this to E-heat, and they offered a heater in exchange. Then they offered $250. Then they offered $250 + the $140 cost of a replacement heater. These heaters should not be sold on the market. They are unsafe.

    Model
    HH1012T
    Serial number
    323879
    Bought from
    amazon.com
    Bought
    Mar 1, 2016
    Where
    Entiat, Washington: Mobile/Manufactured Home
    Who was involved
    Age 60, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand ENVI, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jan 9, 2022, sent to the company Jan 12, 2022, published by CPSC Jan 27, 2022

    The product, in the report: The product is an Envi High-Efficiency Whole Room Plug-In Electric Panel (HH1012T) wall heater. This is the heater: http://www.eheat.com/envi-high-efficiency-whole-room-plug-in-electric-panel-heater-hh1012t/

    The Env. wall-mount electric heater, made by eHeat, was left on at a low setting over night in an office space outside our central heating system but attached to our house. During the night the smell of electrical fire and smoke was detected. That morning we found the electric heater had completely failed and a small electrical fire had occurred as was evident by the smoke marks on the wall above the thermostat and power button. The unit was no longer working at the time of discovery but it had not drawn enough power to trip the circuit breaker.

    Model
    HH1012T
    UPC
    See Picture
    Serial number
    352128
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Age 0, Unknown
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Feb 11, 2021, sent to the company Mar 3, 2021, published by CPSC Mar 17, 2021

    The product, in the report: Envi Heater

    Envi Heater melted hole on right side, and charred heater and wall. Smelled like burnt vynal. I have a 2nd heater with the same model number.

    Model
    HH1012T - 450 watts
    Bought from
    Online from Manufacturer
    Where
    Norwood, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Mar 14, 2019, sent to the company Mar 22, 2019, published by CPSC Apr 5, 2019

    The product, in the report: Envi wall mounted electric heater

    Our Envi wall heater was on in the bathroom, I heard a loud wired clicking noise and saw massive sparks fly in the bathroom. I rushed in and turned the heater off, they were coming from the top of the heater and they were big enough that I thought the bathroom would catch fire. The top of the plastic near the switch cracked and it smelled like burnt plastic and wiring.

    Model
    HH1012T
    Serial number
    322054
    Where
    Quincy, California: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 17, 2019, sent to the company Mar 18, 2019, published by CPSC Apr 1, 2019

    The product, in the report: Envi High-Efficiency Whole Room 120v Plug-In Electric Panel Wall Heater - 2nd Generation (HH3012T)

    purchased 2 units from eheat. they are rated as 475 watts...

    Envi High-Efficiency Whole Room 120v Plug-In Electric Panel Wall Heater - 2nd Generation (HH3012T)

    Model Number: HH3012T Voltage Rating: 120V, 3.95 Amps Power Consumption: 475 Watts

    yet for some reason mine seems to be drawing over 6 amps and 700+ watts. is this something that should be looked into or are they false advertising? please help

    Model
    Model Number: HH3012T
    Bought from
    eheat.com website, Texas
    Bought
    Feb 4, 2019
    Where
    LONG BEACH, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Oct 18, 2018, sent to the company Nov 8, 2018, published by CPSC Nov 26, 2018

    The product, in the report: Envi High-Efficiency Whole Room Plug-In Electric Panel Heater (HH1012T) white purchased 10/4/18.

    Envi model # HH1012T overheated on second attempt to use it. Worked fine on first attempt after installed. Second time it was turned on at lowest setting it became very hot without cycling off and the on/off button light no longer worked. It was hot enough that the wall was almost too hot to touch and it smelled like things were scorching.

    The company, eheat.com, has taken it back and will fix or replace. I’ve read that there was a recall of earlier year models and am wondering if it is still a problem, i.e. whether it is safe to use this model of heater.

    Model
    HH1012T
    Bought from
    eheat.com
    Bought
    Oct 4, 2018
    Where
    Camano Island, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Apr 22, 2018, sent to the company Jul 3, 2018, published by CPSC Jul 18, 2018

    The product, in the report: Envi wall mounted electric plug in heater, measure about 19 inches by 22 inches by 2 inches.

    Eheat Envi plug in wall heater makes a clunking sound while in use and has produced a soot trail up my wall and onto my ceiling.

    Model
    HH1012T
    Serial number
    351689
    Bought from
    www.eheat.com, Texas
    Bought
    Oct 9, 2016
    Where
    FRIDAY HARBOR, Washington: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 21, 2018, sent to the company Apr 26, 2018, published by CPSC May 17, 2018

    The product, in the report: Envi electric heater

    On 11/25/17 the envi heater caught on fire in our 20 month old toddler’s room leaving a cloud of smoke and soot everywhere. Eheat customer service reps and [REDACTED] (manager with Eheat) repeatedly assured us on how safe the envi heater was and that the flames were self retardant. My husband and I had to extinguish the flames with a fire extinguisher. Nearly 2 months later the room still has a stench of burning plastic and is unusable at the current state. Eheat stated that they could not cover the damages, but only provided a ‘goodwill’ monetary value of $150 (which was respectively declined).

    Bought from
    Eheat
    Bought
    Mar 3, 2016
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jun 13, 2017, sent to the company Jun 21, 2017, published by CPSC Jul 6, 2017

    The product, in the report: Envi wall mounted heater

    On Saturday, June 10, 2017 my husband went into the bathroom on the ground floor of our home around 9pm and found it filled with smoke. Even though the Envi wall heater appeared to be on fire, the unit was still on, as evidenced by the light on the on/off button. My husband unplugged the heater, removed it from the wall and took it outside. I came downstairs and entered the bathroom to find it filled with smoke, and black soot covering the wall near the location where the Envi heater had been installed prior to my husband removing it moments before. We opened windows and doors to air out the bathroom and monitored the bathroom and adjacent rooms to make sure the interior of the adjacent walls had not been ignited.

    Model
    HH1012T
    Serial number
    322455
    Bought from
    The Green Store, LLC
    Bought
    Sep 1, 2015, about then
    Where
    Junction City, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Feb 5, 2017, sent to the company Mar 6, 2017, published by CPSC Mar 20, 2017

    The product, in the report: The product is an Envi High-Efficiency Whole Room Plug-In Electric Panel (HH1012T) wall heater. This is the heater: http://www.eheat.com/envi-high-efficiency-whole-room-plug-in-electric-panel-heater-hh1012t/

    The product is an Envi High-Efficiency Whole Room Plug-In Electric Panel (HH1012T) wall heater. It has been mounted on a wall in our home, as per the instructions, for about two years. We left the heater on intentionally at night in our home office, which has no other heat source. In the morning, we smelled something burning, and found that a hole had melted in the housing of the heater, the power button had popped out (and been melted in place), and there were burn marks on the wall behind and above the heater. We immediately unplugged the heater and aired out the house.

    This is the heater: http://www.eheat.com/envi-high-efficiency-whole-room-plug-in-electric-panel-heater-hh1012t/

    Model
    Envi High-Efficiency Plug-In Electric Panel Heater
    UPC
    (See picture)
    Serial number
    319476
    Bought from
    eHeat, Inc.
    Bought
    Nov 1, 2015
    Where
    Albany, California: Home/Apartment/Condominium
    Who was involved
    Age 6, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Envi, made or sold by eheat, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Other electric heaters

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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