Hearth Record

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Dimplex other electric heaters

1 report to CPSC, the latest made Feb 4, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Feb 4, 2014the latest report was made
  • Feb 4, 2014the earliest
  • 0with the company’s comments
Brand
Dimplex
Maker
Dimplex North America Ltd.Makers, importers or sellers, as the reports name them
Product
Other electric heatersCPSC’s product type: Electric Heaters, Not Elsewhere Classified (code 388), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from March 2013 to February 2014; the most in February 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20141

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 4, 2014, sent to the company Feb 12, 2014, published by CPSC Feb 28, 2014

    The product, in the report: Electric wood stove heater

    I purchased a Dimplex Electric heater (it is large and burgundy) a few years ago. It looks like a wood stove. For the past few weeks, it has been randomly kicking off and no heat would come out but it would still run. I would unplug it for a bit and then restart the stove. It would have good days and bad days and sometimes would run with heat all day without disruption while not working at all other days.

    Last night, I heard a loud pop. I looked over and the unit was flaming from inside. I immediately unplugged the unit. It also put some burn marks on the outlet. Luckily, I was able to unplug the unit, lift it and get it outside right away. I opened the front door of the stove and smoke was billowing out and it was flaming slightly. It did stop. I think because I was able to open the door, it allowed for air to get in and release everything.

    The unit is Dimplex Air Heater Model Number DS5629CR

    The Serial Number is 123110D3F 178

    I did contact the company this morning to notifiy them of what happened. I believe that if I was not present when this happened it would have definitely caught my house on fire. Luckily, I was home and the fire for the most part was contained inside the unit. The number that I called was 1-800-668-6663. I spoke with a rep named [REDACTED] at extension [REDACTED]. She opened a report and asked for me to send pictures and said she was not aware of any issues with this unit. She asked for me to unscrew the inside piece to try and get pictures of the inside and also whatever other pictures that I could so she could show her supervisor. I told her that if this hasn’t really happened before that perhaps they need the unit back for technicians or engineers to take a look at and evaluate. Pictures don’t really represent the issue.

    Model
    DS5629CR
    Serial number
    12310D3F 178
    Bought from
    Walmart
    Where
    SMITHSBURG, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Dimplex, made or sold by Dimplex North America Ltd.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Other electric heaters

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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