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Trane air conditioners

5 reports to CPSC, the latest made Jul 27, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Jul 27, 2026the latest report was made
  • Aug 14, 2012the earliest
  • 1with the company’s comments
Brand
Trane
Maker
Trane, American Standard and SchlageLinkMakers, importers or sellers, as the reports name them
Product
Air conditionersCPSC’s product type: Air Conditioners (code 381), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)

“Trane U.S. Inc”

By month

1 report from August 2025 to July 2026; the most in July 2026, 1. 4 earlier reports, since August 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20261
July 20221
December 20181
September 20141
August 20121

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 27, 2026, sent to the company Jul 30, 2026, published by CPSC Aug 13, 2026

    The product, in the report: Trane Evaporator Coil in 3.0 ton system. It is the part of the AC air handler that cools the incoming air. The air handler is part number TEM6A0C36H31SCA

    Our house has a Trane air conditioning unit. Over the last 7 years we have had two evaporator coils leak and require replacement. Today we learned that our current evaporator coils has two leaks and will require replacement. Each time these evaporator coils develop leaks, they are releasing freon gas into our air handler which then distributes this gas throughout our home by way of the air conditioning supply ducts.

    Model
    TEM6A0C36H31SCA
    Serial number
    24311KOR3V
    Bought from
    Arthur Hagar Inc.
    Bought
    Sep 25, 2024
    Where
    Bluff Dale, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trane U.S. Inc, made or sold by Trane, American Standard and SchlageLink
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jul 1, 2022, sent to the company Jul 7, 2022, published by CPSC Jul 21, 2022

    The product, in the report: Central Air Conditioner

    My Trane XL18i Central AC (installed 7/1/2016, see attached “Trane ID”) stopped working as of 5/17/2022. My 240V, 30A circuit breaker was tripped twice (once while the repairman was working on it) and a 5A fuse on the computer board (part of the furnace/AC control unit) burnt out multiple times as the repairman was working on the AC. The dealer repairman said mice have chewed up all the condenser wires, both inside the main condenser and in the electrical “box”. Close examination revealed two major flaws in the design of this unit: 1. Large Chassis Openings (see attached, “4x3 Opening”, and “3 Openings”): There is an opening, approximately 4”x3” in the chassis of the unit, for the refrigerant pipes. Above that are two round openings, approximately 1¼”, for wires. These openings are much too large to keep mice from access to critical electrical components. Other A/C brands ([REDACTED]) at my neighbors have much smaller openings, about ¼” clearance around the pipes. My neighbors did not have this problem with their A/C. 2. Wire Harness on Floor (see attachment, “Trane Wire Harness”): Inside the Trane condenser unit, the wire harness lies on the floor. The other major brands have their wire harness suspended about 8” above the floor. Even if a mouse got into the other units, it would be difficult for it to reach and chew on the suspended wires.

    It’s easy to see that these two factors together easily allowed mice to enter my Trane A/C unit and chewed up the wires. The Authorized Dealer’s technician replaced the wire harness, taped the 4”x3” opening with aluminum tape and caulked the round holes with silicone but cannot guarantee this will work, but that this is all he can do. Reporting these engineering flaws to Trane (CaseID: [REDACTED]) simply resulted in a Trane reply that Trane cannot be responsible for damages caused by mice. Since the A/C is supposed to be designed to operate outdoors, they have failed to exercise sound engineering practice to produce a safe product.

    Model
    Model: 4TTX8024A1000BA
    Serial number
    161920YY2F
    Bought from
    Chaves HVAC, Hudson MA 01749
    Bought
    Jul 1, 2016
    Where
    Westborough, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trane, made or sold by Trane, American Standard and SchlageLink
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Dec 11, 2018, sent to the company Feb 27, 2019, published by CPSC Mar 21, 2019

    The product, in the report: Air Conditioning Unit

    The consumer indicates that her air conditioning unit stopped working.

    The consumer contacted the Manufacturer and explained the situation; the representative she spoke to informed her that she would schedule for a Service Technician to inspect and repair her unit however the consumer would have to pay for it.

    12/11/2018 – The Service Technician inspected the unit and noticed that there was no Freon in it; he informed the consumer that this was because the Manufacturer had switched the coil to an aluminum one, which tend to leak. The consumer is concerned because the Freon is leaked into the air. The coil will be installed on 12/12/2018.

    The consumer plans on keeping her air conditioning unit for at least the next thirty days in case an investigation ensues.

    Bought from
    Trane
    Bought
    May 15, 2016, about then
    Where
    Cape Coral, Florida: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Trane, made or sold by Trane, American Standard and SchlageLink
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Sep 24, 2014, sent to the company Oct 2, 2014, published by CPSC Jan 7, 2015

    The product, in the report: air condition system

    when i went to plug in the air condition system sparks flew on my cloths and almost burnt my house down.

    Bought from
    walmart, Rhode Island
    Bought
    Sep 3, 2014, about then
    Where
    wakefield, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand trane, made or sold by Trane, American Standard and SchlageLink
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No one hurt

    Made Aug 14, 2012, sent to the company Aug 22, 2012, published by CPSC Sep 6, 2012

    The product, in the report: Trane central A/C compressor unit

    A/C Fan failed resulting in the compressor overheating and catching fire. Unit was not manufactured with a safety system in place that would shut down the system in the event of failure. If the system would have shut down, then there would not have been a fire.

    Model
    Trane ZTTR3030A1000AA
    Serial number
    6054KBN5F
    Bought from
    Hi Tech Mechanical, Texas
    Bought
    Jun 16, 2006
    Where
    Cypress, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Trane, made or sold by Trane, American Standard and SchlageLink
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Air conditioners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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