RHEEM air conditioners
2 reports to CPSC, the latest made Apr 30, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Apr 30, 2024the latest report was made
- Jul 9, 2019the earliest
- 0with the company’s comments
- Brand
- RHEEM
- Maker
- Rheem Sales Company, IncMakers, importers or sellers, as the reports name them
- Product
- Air conditionersCPSC’s product type: Air Conditioners (code 381), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2024 | 1 |
| July 2019 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Apr 30, 2024, sent to the company May 2, 2024, published by CPSC May 16, 2024
The product, in the report: RHEEM 3.5 TON GAS & ELECTRIC HVAC. MODEL 13AJN42AO1 13 SEER R410A CUBE A/C. INSIDE HALL CLOSET IS GAS FIRED UNIT. OUTSIDE ON THE GROUND IS THE A/C PART OF THE UNIT
IN APRIL 2015 I BOUGHT A RHEEM 3.5 TON HVAC SPLIT GAS HEAT ELECTRIC AC. MODEL 13AJN42AO1 13SEER R410A CUBE A/C WITH AN EXTRA PAID WARRANTY AND PRE-PAID MAINTENANCE AGREEMENT GOOD UNTIL APRIL 2025. TOTAL PAID IN 2015 WAS $7141.00. BILLED REPEATEDLY FOR COVERED REPAIRS. I IGNORED THOSE BILLS AND PAID FOR NON WARRANTY PARTS. THE UNIT HAS BROKEN DOWN REPEATEDLY IN OUR TUCSON AZ SUMMERS WITH VARIOUS BROKEN PARTS, AND YEARLY LARGE FREON LEAKS. THIS UNIT HAS PROVEN TO BE A “LEMON”. I’VE BEEN SICKENED FROM TOO MUCH HEAT/THE UNIT BLOWS WARM AIR, AND SMELLING THE LEAKING FREON IN MY HALLWAY. MY PERSONAL ELECTRONICS HAVE SUFFERED AND/OR HAD TO BE SHUT OFF MOST OF THE SUMMER MONTHS. COMPUTER, REFRIGERATOR(!) CLOTHES WASHER, ETC. FORCED TO BUY & RUN 4 ELECTRIC FANS INSTEAD, FOOD IN PANTRY (HAS MELTED OR GONE RANCID!). THE UNIT IS A LEMON. THE OWNER REFUSES (!!) TO SPEAK WITH ME ABOUT REPLACEMENT OR RECTIFYING THIS DEADLY SITUATION IN ANY WAY. TODAY? 29 APRIL 2024 I’M WAITING FOR [REDACTED] TO REPLACE THE ENTIRE BOARD! I HAVE NO UNIT AT ALL UNTIL THIS LATEST PART IS RECEIVED AND REPLACED. MY TEMPERATURE FOR THIS WEEK WILL BE BETWEEN 90-94 DEGREES. I NEARLY DIED LAST SUMMER WHEN THE FREON LEAKED OUT AND [REDACTED] TOLD ME TO WAIT ANOTHER 4 DAYS FOR “THEIR EARLIEST APPOINTMENT”. I’M MULTIPLE DISABLED (LEGALLY BLIND, USE WHEELCHAIR ETC) AND HAVE ONLY MY DISABILITY INCOME TO PAY. PLEASE HELP ME RECTIFY THIS VERY DEADLY SITUATION.
- Model
- RHEEM 3.5 TON MODEL 13AJN42AO1 13 SEER R410A CUBE
- Where
- TUCSON, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand RHEEM, made or sold by Rheem Sales Company, Inc
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jul 9, 2019, sent to the company Aug 6, 2019, published by CPSC Aug 20, 2019
The product, in the report: Home air conditioning unit
My home air conditioning unit has burnt plastic tray. The tray is underneath the evaporator coil in my attic. The system is poorly designed because it is situated right above the heater coil of my home furnace. The plastic tray is burned, charred, and warped. This is dangerous because the burning plastic probably caused noxious fumes To be circulated throughout house, not to mention fire hazard
- Model
- Raka-048jaz
- UPC
- Na
- Serial number
- 5432 m2596 10419
- Bought from
- Was in home, Georgia
- Bought
- Jul 1, 2009, about then
- Where
- Milton, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Rheem, made or sold by Rheem Sales Company, Inc
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.