Hearth Record

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Grandaire air conditioners

1 report to CPSC, the latest made Apr 21, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Apr 21, 2014the latest report was made
  • Apr 21, 2014the earliest
  • 0with the company’s comments
Brand
Grandaire
Maker
Watsco, IncMakers, importers or sellers, as the reports name them
Product
Air conditionersCPSC’s product type: Air Conditioners (code 381), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from May 2013 to April 2014; the most in April 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
April 20141

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Apr 21, 2014, sent to the company May 16, 2014, published by CPSC Jun 2, 2014

    The product, in the report: Central Air Conditioner

    The consumer stated that the unit was installed in his home in March 2009.

    The consumer contacted the retailer because the air conditioner would not work (April 2009). The consumer stated that running the unit would cut off the breakers. The consumer stated that only the indoor unit would come on but not the outside unit.

    A repairman came out from the retailer to fix the unit. The consumer stated that the repairman fixed the unit and asked for $500. The consumer stated that he didn’t give the money because he didn’t think he should have to pay for something that was installed a month ago.

    The consumer stated that the repairman went to the unit and did something to it after he refused to pay the money.

    The consumer stated that a week or two later the air conditioning unit exploded. The consumer stated that he heard a loud boom and then the unit started hissing (like gas release).

    The consumer stated that no one from the retailer is coming out to look at the unit.

    The consumer stated that he contacted the manf. Manf informed him that he had to have a licensed repairman order and replace the parts on his unit.

    The consumer stated that he has not contacted any repairman because he wants the retailer who installed the unit to repair the unit.

    Model
    C5BH-T36C-B
    Serial number
    C5D071002980
    Bought from
    Climate Control, Louisiana
    Bought
    Mar 1, 2009, about then
    Where
    Lake Charles, Louisiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Grandaire, made or sold by Watsco, Inc
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Air conditioners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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