RadonAway fans

1 report to CPSC, the latest made Apr 10, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Apr 10, 2026the latest report was made
Apr 10, 2026the earliest
1with the company’s comments

Brand: RadonAway
Maker: Spruce Environmental Technologies, Inc.Makers, importers or sellers, as the reports name them
Product: FansCPSC’s product type: Fans (code 380), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from May 2025 to April 2026; the most in April 2026, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
April 2026	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Apr 10, 2026, sent to the company Apr 15, 2026, published by CPSC May 11, 2026

The product, in the report: RadonAway GX4 Pro Series radon mitigation fa

A RadonAway GX4 Pro Series radon mitigation fan was professionally installed by [REDCATED] in a private residence in September 2024 as part of an active soil depressurization system designed to protect household occupants from radon gas exposure. The fan failed completely within approximately five months of installation, in February 2025. A replacement GX4 fan was installed at that time. That replacement fan has also failed completely, in March 2026 less than 13 months after it was installed.
The product is a continuous-duty inline radon mitigation fan intended to run 24 hours a day, 365 days a year. The fan was being used exactly as intended as a permanently installed, continuously operating component of a residential radon mitigation system.
No physical injuries occurred. However, each fan failure results in the radon mitigation system becoming non-operational, meaning radon gas a Class A carcinogen and the second leading cause of lung cancer in the United States is no longer being actively vented from beneath the home. During each failure period, household occupants are exposed to potentially elevated radon levels without awareness that the system has stopped functioning, unless they are actively monitoring with a separate radon detector.
The concern being reported is that the RadonAway GX4 is failing significantly short of its expected and warranted service life. Industry-standard radon fans are expected to operate continuously for 510 years. This product has now failed twice within 18 months under normal residential operating conditions. A review of consumer complaints submitted to the [REDACTED] and posted in [REDACTED] reviews for the installing contractor reveals a pattern of identical premature failures reported by multiple homeowners using this same product. The repeated failure of this product creates a recurring and unpredictable lapse in radon protection for household occupants.

Model
GX4
UPC
not available
Serial number
147420
Bought from
Installed by [REDACTED]
Bought
Feb 2, 2025, about then
Where
Nrth Barrington, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand RadonAway, made or sold by Spruce Environmental Technologies, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/27/2026) Spruce Environmental Technologies, Inc.: Spruce Environmental Technologies, Inc. has reviewed the complaint and provides the following response to address the reliability concerns associated with the GX4 fan product as well as the health-related statements in the complaint. Spruce takes the reported GX4 failures seriously and has reviewed this matter with attention to both product performance and the installation environment. Based on our historical review of this model family, earlier versions of the GX4 were less resilient in areas of cold climate and certain installation environments. Our field experience has shown that fan failures are more commonly observed in the late winter months. That timing is consistent with the failures described in this complaint, which were reported in February 2025 and March 2026, though timing alone does not establish root cause. In response to our ongoing analysis of the GX4 field experience, Spruce implemented design and process improvements to improve product robustness in harsh climate conditions and/or tight soils. Most notably, an internal bearing shielding feature was added to the production of this fan beginning in July 2025. We also revised key manufacturing processes affecting mechanical component stability and longevity at that time. Our field experience since the July 2025 modifications shows a significant improvement in return rates. The change was implemented during July 2025 and was fully reflected in production beginning in August 2025. In the nine months of field experience from August 2025 forward shows a 0.35% total return rate, which is down significantly from the previous two years. The return rate includes shipping damage, vibration, noise and functional failures. We will continue to monitor the field data and strive to continually improve on the product quality. It should be noted that any product deficiency related to the earlier premature failure of the GX4 lies in the product design and likely beyond the control of this experienced installer. This installer is a nationwide group that installs a very large number of systems annually. Our position is not that every GX4 installation is affected by this condition, but that certain earlier units were more vulnerable in severe environments than later improved versions. We remain committed to monitoring field performance and continuing product improvement where application conditions warrant additional safeguards. Spruce warrants our fan products for 5 years and we have seen service life in many instances of 20 years and beyond. We remain committed to fielding the highest quality products and are devoted to customer safety and satisfaction. Spruce appreciates the opportunity to respond to this complaint and remains committed to product improvement, proper application guidance, and cooperation with the Commission as needed. Please review important information provided on the other response tabs.

CPSC report 20260410-A16BF-2147320736. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

RadonAway fans

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

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The public record comes first.